# 888 Casino: Real money, NJ — user reviews

> 48 indexed App Store user reviews of 888 Casino by 888 UK Limited, rated 4.50/5 from 9,972 ratings.

- Source: https://appshunter.io/ios/app/888-casino-real-money-nj/id757865056/reviews
- App overview in markdown: https://appshunter.io/ios/app/888-casino-real-money-nj/id757865056.md
- Rating breakdown: 5★ 7,991 · 4★ 688 · 3★ 467 · 2★ 201 · 1★ 625

## What do users think of 888 Casino?

Overall sentiment: negative

**Pros**

- 💰 Won a lot of money
- 🎰 Fun and exciting games
- 🔒 Legit New Jersey app

**Cons**

- 🤑 Difficult to withdraw winnings
- 🚫 Restricted games in certain areas
- 🙅‍♀️ Poor customer service and unresponsive
- 🤔 Confusing bonus requirements
- 🔒 Security and verification issues

**Commonly reported bugs**

- App crashes and glitches
- Login and verification issues

**Most requested features**

- Faster withdrawal processing
- Improved customer support
- Clearer communication on bonus terms

## Newest reviews (15 of 48)

### 4/5 — Some withdraw problems

*2023-12-02*

For some reason I couldn’t get my money transferred towards my account and there was no one to speak with so I put a review and finally I get an option to fix the problem hopefully soon because I lost $500 after I saw that I couldn’t get money transferred. I just pay them all what to do, anyway I’m grateful somebody cares about reviews circle back with options not too bad.

**Developer response:** Hi Adipop456, we're really sorry to hear about your experience. We want to make sure all our users have a positive experience. Could you please provide more details about the issue you faced? Please contact us at support@888casino.com .

### 2/5 — Inefficient Customer Service and Does not honor bonuses

*2022-11-19, version 2.8.300124280*

I played through my bonus amount hundreds of times and was not given any cash amount. I emailed customer service to question this and got no response (still haven’t gotten one).

### 3/5 — High 5 games

*2022-10-09, version 2.8.300124280*

I like this app but I can never play the high 5 games. It won’t allow me in. Don’t understand why

### 4/5 — Not that bad

*2022-03-06, version 2.6.86*

I’ve withdrawn winnings multiple times. It just does take time like over week, but I have never missed one. Understandable people want there money right away. But at least this is a legit New Jersey app.

**Developer response:** Thank you for the feedback! It is essential in improving our App. Have a great one!

### 1/5 — Unhappy

*2021-11-06, version 2.6.86*

I set up and log in make a deposit choose a game and a window pops up saying “we’re sorry this game seems restricted in your area “. 
I live in Pa. Then I have to put all my account numbers in to get my money back

### 1/5 — Don’t play this app!

*2021-10-22, version 2.6.86*

I won money (800$) and NEVER GOT IT!!!do your self a favor and  Don’t play this app it’s trash!!! Can’t get a hold of ANYONE emails don’t even work!!!!now I’m locked out of my account cuz I won I guess n didn’t get money it’s been 3 weeks… I’ll NEVErT play here again!

### 3/5 — Glitchy and customer service is no help

*2021-10-04, version 2.6.86*

They did some enhanced security feature and now, after you enter your name and password, you are sent an email with a “Token” number. You then have to copy and paste the number into the login page. However when I did that it keeps telling me I have to wrong number. Happened 10 times in a row. Contacted customer service and all they do is keep sending me the same message with a new “Token” ….which also DOES NOT WORK.  I’ve been dealing with this for 2 days and cannot access my account!

### 1/5 — Don’t download this

*2021-07-13, version 2.6.86*

Download Sugarhouse or DraftKings before ever touching this app. If you win, it’s like pulling teeth to get your money. It’s already going on a week for one withdraw already. I don’t know how long it will take to her both of them. I just want my winnings and you delete this app! I really should have read the reviews before even trying it. I regret it. So fast to take your money but don’t want to pay if you win anything.

### 2/5 — Concerned

*2021-07-05, version 2.6.86*

I just won a daily jackpot. I deposited $20 and got $24 bonus cash and now it says my bonus cash is $1083 and I can only withdraw my original $20.  I hope there’s a settlement date for the money because it’s telling me it’s going to disappear in 7 days and it’s not allowing me to play any games all of a sudden. It’s saying they’re restricted in my area

### 1/5 — Do not waste your time.

*2021-06-14, version 2.6.86*

A total scam and waste of your time. I deposited $250. They gave me a “bonus” which I did not ask for. I kept winning and won a total of $800 on roulette. I was lucky enough to guess the color correctly a couple
Times in a row and then went to cash out…. Low and behold my “winnings” were credited towards the bonus. Not once did I lose but somehow didn’t win the cash since there is no option not to use the bonus money. Could totally understand if I lose my initial deposit and was using their bonus money, but that wasn’t the case. An absolute total scam and the state of New Jersey should look into their “bonus” system since it isn’t a bonus. Like how they force bonuses on people so when you win the winnings go to the bonus instead of cash. Total scam.

### 1/5 — SCAM

*2021-05-31, version 2.6.86*

Be careful, although it advertises itself as allowing anyone in the US to gamble it’s a lie. You will deposit money but the only way you can use it is if your IN the state of NJ don’t even bother trying to use a VPN if anything they want you to try so you can get banned and they pocket your money. And if you don’t use a VPN and try to dispute don’t even bother contacting them they won’t help you. Call your bank ASAP and file a dispute/claim against them.

### 1/5 — DO NOT DOWNLOAD !!!!!!!!!

*2021-05-15, version 2.6.86*

First if I could have rated this zero stars that’s what they would have got!!!!!! I just started playing the game last week played one slot won a nice sum of money and then proceeded to withdraw the funds as of today I still do not have the funds they say it will take 2-4 days it has now been 7 days and still no funds and it’s not my bank it’s them spoke to 4 different representatives and they all said something different then to top it all off they saying that out of the 4 people I spoke to it only shows 1 in the system then asked to speak to a supervisor they told me that the supervisor would get back to me in 48hrs. It’s ridiculous Deleted the app won’t never play again BET MGM IS WAY BETTER

### 3/5 — Bad site

*2021-04-23, version 2.6.86*

I’m not the least bit excited about this site, I can play the same games on other sites like hard rock casino and have a chance to win on bonus games etc, not here, it just eats your money and no chance, no bonus games. Don’t waste your money here, you’ll lose it.

### 1/5 — They don’t like paying out withdrawals

*2021-03-29, version 2.6.86*

They delay withdrawals big time....2 days after you withdraw you get an email requesting documents to prove your PayPal account is yours...even though they took your PayPal account for a deposit. They’re just delaying processing your withdrawal hoping you’ll cancel it when you want to make a deposit. Mgm casino makes the same withdrawals in 4 to 5 hours...so it obviously shouldn’t have to take days and days...there should be a regulation on withdrawal time. There are more player friendly casino sites out there not to waste your money on this one.

### 1/5 — Not honest about promotions

*2021-02-11, version 2.6.86*

I signed up and sent all of my information for a bonus and I did not receive the bonus and I feel like the app is a scam now 🤕 and now my app says I have to wait 29 days to verify my account.

## Most critical reviews (10 lowest-rated)

### 1/5 — App not working

*2022-10-10, version 2.8.300124280*

My first 5 minutes trying to sign up for this and it closed out twice and didn’t load twice. I also don’t see my 20$ bonus

### 1/5 — Awful service and slow withdrawal time

*2022-09-08, version 2.8.300124280*

I’m not really sure why this casino is highly rated. They don’t respond to emails. Their customer service is non existent. Their withdrawal times are the slowest in the industry. Most casinos now are next day if not the same day withdraws. I’m now waiting on 10 plus days with only one email correspondence back from them. It is really unacceptable and they should not be in business if they aren’t able to pay you in a timely manner.

### 1/5 — Easy to deposit. Hard to withdraw

*2022-06-16, version 2.6.86*

Not happy with this app.  Can deposit with credit card but need banking info for withdrawal.  It might just be bad luck but after years of playing blackjack I have never experienced such unbearable bad results

### 1/5 — Deposit bonus a scam

*2022-06-08, version 2.6.86*

I have played on many of these sites, and I fully understand the nature of wager requirements for deposit bonuses, but this one is out of hand. I was playing slots and it was giving me $.20 on the dollar toward the wager requirement. I have deleted this app and recommend no one ever plays here, but if you do, do not take any bonuses from them.

### 1/5 — Terrible- zero chance at cashing out what you put in

*2022-05-22, version 2.6.86*

After a 90 day hiatus I decided to give it a try. Absolutely atrocious as I lost 1K in minutes—- not hours… minutes . Non stop losses. Obviously these casinos are hurting badly and trying to recoup wherever they can. Even the payouts on the wins have been reduced even worse than what they were before. Last time I’ll ever try this casino. You will continue to lose people if he continue to rob every penny from people. Absolute disgust. Just excluded myself from any products you have and will never play another site associated with 888 or any affiliates.

### 1/5 — Lies

*2022-04-18, version 2.6.86*

It’s awful. It’s scary anyways. It asks for social and address amongst other things. I did type in the last four of my social and it told me it was wrong. Pretty sure I know my social. I’ve had it for 37 years morons. Garbage app

### 1/5 — Do Not Recommend

*2022-03-30, version 2.6.86*

If I could give 0 stars I would. IMPOSSIBLE to get your money withdrawn. I have been trying for months to withdrawal my money, submitted all the documents they requested and keep getting the run around. They’ve asked me why I’m requesting the withdrawal which I’ve responded to. Then a week later will be told they can’t process my withdrawal until they receive my documents (which they already have received and verified) They didn’t have any problem taking my money without anything being verified but to get my money out is a complete hassle. I am STILL fighting to get my money out from my account with them.

**Developer response:** Hello, thank you for the feedback. Apologies for the issues you have encountered. If they persist, please write to us at supportnj@888.com and we will look into it.

### 1/5 — You’ll never get your money out

*2022-02-05, version 2.6.86*

Absolutely go to a different casino. The customer service is a legitimate scam. They will take 4-6 weeks to answer, when they do answer they will respond with a non sense answer that has nothing to do with your question. It’s near impossible to withdraw funds, no matter what info you provide they will keep changing the requirements. Do not get drawn in by the deposit match bonus because you will never be able to withdraw that money. If you somehow manage to spend 30 x initial deposit + cash bonus you still wouldn’t be able to withdraw the money. I think they lose business this way I will never spend a penny through 888 casino again. Go to draft kings or a legitimate casino based out of the us . 888 casino is based out of Gibraltar if that doesn’t have scam written all over it idk what does. In summation you cannot ever win at this casino one the money is deposited it is theirs.

### 1/5 — Scam Scam Scam

*2022-02-02, version 2.6.86*

Beware.  They will take your money but if your State does not allow, you cannot play.  They don’t tell you this before taking your money.  Then, you must jump through hoops to receive a refund. Asking for license and voided check.  Um, no thank you.

### 1/5 — Unbelievable

*2022-01-16, version 2.6.86*

Not only did these people beat me out of my money but now they have the balls to email me about playing. These people are not affiliated with Ceasers entertainment or the Jets. I have also noticed that my previous reviews have been deleted. Now they won’t let me unsubscribe to their emails. Apple needs to get them out of the App Store.

## Most praised reviews (10 highest-rated)

### 5/5 — DO NOT GET THIS APP!!!

*2022-06-13, version 2.6.86*

This app is GARBAGE! Theyll let you win so you think your doing good and winning money but then the games start crashing , glitching and closing out. I won a lot of money through it and lost some but when i got back up in my winnings out of nowhere they suspended and closed my account! And did NOT pay me out what i last won!! I guess they didnt like loosing money. But either way SAVE YOUR TIME AND MONEY!! Go to a real casino not these fake scam apps!!

### 5/5 — Great customer service

*2022-05-29, version 2.6.86*

Once you get by all your verified conditions it is smooth sailing just won by n this game seems to be the only one that pays decent and has a lot of fun games and this is absolutely the only game you can call and talk to an live person instead of some stupid chat line that never answers the question nor emails that they don’t answer 888 is the only game to play

### 5/5 — Great app

*2022-03-30, version 2.6.86*

This app is great easy to join as well

### 5/5 — 888 Casino Experience

*2021-12-07, version 2.6.86*

I don’t know what happened with everyone else but… I did everything they asked me to do to receive my winnings… I did…they emailed me and told me everything was verified, woke up this morning and my payout was in my account… have patience and do what’s required you will receive your payout…good luck❤️

**Developer response:** Thank you for the feedback! We strive to be the best and working hard to improve our players’ experience. We are so happy to hear that you like it.

### 5/5 — Love love love this slot app

*2021-08-11, version 2.6.86*

I feel like I’m really in the casino playing my favorite slots!

### 5/5 — Won 580$ by 2 hours!

*2020-10-29, version 2.6.86*

Won $ 580 in slot machines by 2 hours. I play everyday and win a lot of money! Thanks to the developers!

### 5/5 — I won $ 756! Money!

*2020-10-29, version 2.6.86*

I won $ 756 in just 30 minutes! Very convenient app!

### 5/5 — $ 3150! I like it!��

*2020-10-29, version 2.6.86*

I made a Deposit of $ 30 and won $ 3,150! A great casino! Thank you very much!

### 5/5 — Best online casino there is

*2020-10-26, version 2.6.86*

If you enjoy the thrill of a live casino at home, 888 beats the rest. Unbelievable product and so many exciting games to win!

### 5/5 — Will not honor your bonus nor answer your questions!

*2020-06-30, version 2.6.86*

I am gonna give one star not for the Game selection or payouts but the way that I was not able to get a answer by a live person for months and I am still waiting! I was promised 3 deposit bonuses but on the second one the system did not grant me my bonus and I cannot get a live chat so I emailed them only to get an automated response saying they would get back to me as soon as possible but a month later I received an email from a lady who gave me the answer to a question that I never asked! I am just gonna play elsewhere and I am sure that my thousand a month play means nothing to them but I wouldn’t put your money in the pockets of liars!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
