# 888casino Ontario: Live Casino — user reviews

> 93 indexed App Store user reviews of 888casino Ontario by 888, rated 4.40/5 from 7,122 ratings.

- Source: https://appshunter.io/ios/app/888casino-ontario-live-casino/id1589674809/reviews
- App overview in markdown: https://appshunter.io/ios/app/888casino-ontario-live-casino/id1589674809.md
- Rating breakdown: 5★ 5,289 · 4★ 588 · 3★ 401 · 2★ 156 · 1★ 688

## Newest reviews (16 of 93)

### 4/5 — Withdrawal

*2026-08-28*

Do you have a number I can reach you, I enjoy playing at 888 casino but now all of the I having issues with withdrawal

**Developer response:** Thank you for your feedback. Sorry to hear you are having withdrawal issues. Please contact our support team via the Help section in the app with your account details so we can look into this and assist you further.

### 3/5 — Decent

*2026-08-27*

At first it’s good but it seems like the bonuses stop after a few rounds

**Developer response:** Thank you for your feedback, Bbhklytxxz. We are sorry the bonuses stop after a few rounds. Could you please provide more details about when this happens, your device and app version or contact our support via Cashier then Help so we can investigate? Thank you.

### 1/5 — Not recommended

*2026-07-18, version 4.0.1311451922*

This app does not allow you to keep the win at all. Glitches often. Wagering requirements are not the same as advertised. Please make sure to check before signing up. Absolutely do not recommend this. Writing this to help people get the clarity before signing up.

### 1/5 — Where’s the support????

*2026-07-17, version 4.0.1311451922*

Just downloaded this app. Made a deposit. Started playing. Won over $400. Went to spin again. Got logged out. And when I went to log back in said my account was restricted. Tried to contact customer support and the number isn’t in service. No return emails. How the hell do I get my deposit back? Since I can’t log in to contact support and your number is out of service
Funny how you say contact the developer and the link takes you to a web page that can’t be found and I can’t get anywhere on the site and none of my emails have been returned.

### 1/5 — Pathetic Verification

*2026-07-11, version 4.0.1311451922*

Don’t download and waste your time. 

Their Verification team doesn’t know how to verify documents.

After uploading multiple time with multiple different accounts team ask me for another round of document.

Apple should remove this from app store too.

### 1/5 — Very bad withdrawal

*2026-07-10, version 4.0.1311451922*

Very disappointing experience. The daily bonuses are extremely underwhelming and often come with conditions that make them feel almost worthless. What looks like a decent promotion at first ends up offering very little actual value.

The biggest frustration is the withdrawal process. Cashing out feels much slower and more complicated than depositing. Waiting for your own money while having to go through multiple verification steps is frustrating, and the overall experience leaves a lot to be desired and an unpleasant withdrawal experience. Based on my experience, I wouldn’t recommend it to anyone looking for a casino with fair promotions and a smooth payout process.

### 1/5 — Scammers Steal my money

*2026-07-04, version 4.0.1311451922*

No Support, No Respect, No Transparency, No Responds

### 1/5 — Scam

*2026-07-03, version 4.0.1311451922*

Scam

### 1/5 — Don’t do it!

*2026-07-03, version 4.0.1311451922*

Worst site to get your money withdrawn, they will keep it and make excuses.

### 1/5 — Customer service poor

*2026-07-02, version 4.0.1311451922*

Withdrawal system not easy.

### 1/5 — Scam

*2026-06-30, version 4.0.1311451922*

After depositing money (e-transfer) there is no money in my account after 2 days and no way to contact the company. DO BETTER!! What kind of scam app is this?!
When you click support right on the app page..it doesn’t work? Why does Apple allow this? 
And going to the Cashier > Help doesn’t work either. So now what??

### 1/5 — What ever shows in payment maybe fake

*2026-06-27, version 4.0.1311451922*

I withdraw my winning for 700 and it’s passed 3 business days still awaiting process the time frame in the app is 1 business day awaiting time never get anything respond from customer service customer are so unprofessional

### 1/5 — All bets are made using your Cash Balance before using your Bonus Balance.

*2026-06-23, version 4.0.1311451922*

All bets are made using your Cash Balance before using your Bonus Balance.

### 3/5 — Blocks me because of location

*2026-06-23, version 4.0.1311451922*

I’m am often locked out for days because of location but I’m always in the same place.   Thank you for listening.

### 1/5 — STEALING MONEY

*2026-06-18, version 4.0.1311451922*

They are scammers. Your payment will charge and it not showing in your balance account. When you email them to ask for refund, they will not doing anything about it and told you contact with the bank. For what?

### 1/5 — Use another casino app, these people are Scam artists

*2026-06-10, version 4.0.1311451922*

Multiple people and myself have reported not getting their payout. Easy to deposit your money, they will not pay you out if you win. Use any other app other than 888.

## Most critical reviews (10 lowest-rated)

### 1/5 — Withdrawal

*2026-08-24*

They are absolute cheats they have held my withdrawal for two weeks now and not willing to pay despite providing all the documents and information they asked for .

**Developer response:** Thank you for your feedback. We are very sorry to hear this. Please contact our support via Live Chat and provide your account email, withdrawal date, screenshots and a brief description so the team can investigate. You may find Live Chat under Cashier then Help. Thank you.

### 1/5 — There are better options

*2026-08-16*

Well, the platform itself is enjoyable to play on if you actually are successful and have a lucky streak. Best of luck having a withdrawal processed. I have already been through the verification process and successfully withdrawn previously, however in my I have now been waiting since 23 July for them to process my withdrawal there is no number to phone to help troubleshoot shoot in the customer service via email has been an abomination

**Developer response:** Thank you for your feedback. We are very sorry to hear about the delay with your withdrawal and the poor customer service. Please contact our support via Live Chat and provide your account email, withdrawal date, screenshots and a brief description so we can investigate. You may find Live Chat under Cashier then Help. Thank you.

### 1/5 — So bad

*2026-08-12*

Takes so long time to check your location

**Developer response:** Thank you for your feedback. We are very sorry to hear about the delay with location checks. Please contact our support via Live Chat and provide your account email, approximate times and any screenshots so the team can investigate. You may find Live Chat under Cashier then Help. Thank you.

### 1/5 — 888 poker

*2026-08-11, version 4.0.1631451978*

Free spin has been down for 6 days now. What up with that? Brutal

### 1/5 — Terrible don’t download

*2026-08-09, version 4.0.1631451978*

Terrible app very rude agents promos don’t work and no one helps you agents end chats mid conversation

### 1/5 — Being cheap

*2026-08-04, version 4.0.1631451978*

U should try & maybe give out a bonus or few occasionally! The amount of $ u make, try giving back occasionally

### 1/5 — Scam

*2026-07-28, version 4.0.1631451978*

It’s been over a month and they haven’t paid me my money!!! They’ve been giving me the run around every time I contact support.

### 1/5 — Fake bonus

*2026-07-27, version 4.0.1631451978*

Said no deposit bonus, then didn’t give it

### 1/5 — Absolute garbage site

*2026-07-25, version 4.0.1631451978*

My experience with 888 Casino Ontario has been extremely disappointing, and I would not recommend it.

The app lags frequently while you’re playing, and on multiple occasions I lost my game progress because of it. That alone made the experience frustrating.

What disappointed me even more was the customer service. As a new customer, I couldn’t find any way to track my wagering progress for a welcome promotion. When I contacted support, they were unable to provide a clear answer. Instead, they repeatedly copied and pasted the same information from the promotions page, regardless of the question I asked. When I tried to get further clarification, the chat was simply closed without resolving my issue.

Overall, I found the platform unreliable and the customer support unhelpful. Based on my personal experience, I won’t be using 888 Casino again, and I would encourage others to carefully research and consider other options before signing up.

### 1/5 — They doesn’t pay

*2026-07-24, version 4.0.1631451978*

It doesn't pay, it's been 15 days that they're going to pay me and I haven't received anything in my account, it's a scam

## Most praised reviews (10 highest-rated)

### 5/5 — My favourite online casino 🥰

*2026-08-24*

Most importantly they Pay without the frustrations of having to wager so much of your winnings to withdraw.

**Developer response:** Thank you for your feedback, ValkyrieDW! We are thrilled to hear we are your favourite online casino and that payouts are smooth for you. Your support means a lot to us. If you have any comments or ideas please let us know.

### 5/5 — Wagering and calculating outcomes intuitively

*2026-08-15*

Chris Chris, Chris, Chris, Chris, Chris risk risk risk risk risk risk risk, gamble, gamble gamble betting betting making a bet kiss my butt

**Developer response:** Thank you for your feedback, PhiShai! We are thrilled you enjoy the app. Your support means a lot to us. If you have any comments or ideas you would like to share, please let us know.

### 5/5 — Good

*2026-07-15, version 4.0.1311451922*

Games are good

### 5/5 — Best site

*2026-06-18*

Best site for everything in one

**Developer response:** Thank you for your feedback, Scott Donkey! We are glad you find our site the best all in one. Your support means a lot to us. If you have any comments or ideas please let us know.

### 5/5 — S

*2026-05-25, version 4.0.1311451922*

Best casino

### 5/5 — Wow

*2026-05-14, version 4.0.1311451922*

Amazing, wow!

### 5/5 — Best ever

*2026-02-05, version 4.0.1261451905*

Goods games and payout

### 5/5 — 888

*2025-12-22, version 4.0.1261451905*

Great site, easy to navigate and withdrawals very easy

### 5/5 — Rewards and challenges

*2025-12-15, version 4.0.1261451905*

Add a daily spin and daily log in bonus both would be coool and probably bring people back in to hot that goal.

### 5/5 — Fast withdrawal

*2025-11-18, version 4.0.1061451900*

No issue with withdrawal. I’m using it over 6 years. If you are worried about your withdrawal, my suggestion please ‘don’t’ and be patient. They have to follow FINTRAC regulation. I received comparatively large amount in 3 business days.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
