Leave a Review Insomnia Cookies
App does not work AT ALL when inputting delivery address
I don’t know if the app only works if you are in the same location or what the issue is but I have been trying to order cookies to be sent to my son’s dorm and the app just searches forever and never returns results. I have tried the street address, have tried starting with the dorm name, the school name, even just entered the city and it still can’t find anything. The website is worse and just returns a network error no matter what you type in. I set up an account on the app and now it won’t let me sign in because it says the captcha was not entered correctly. There is no captcha. The app is a piece of garbage. I don’t know who designed it but nothing about it works at all. I guess we won’t be sending Insomnia cookies and we will just use something else. Too bad because these are his favorite. This app is completely useless.Show lessBest App Ever - Fight Me
I literally have access to an app that brings me hot, freshly baked cookies to my front door within 20-30 minutes. That is insane. And the way the purple graphics work on here is playful and unique. This is seriously one of the easiest-to-navigate apps out there. Love that little feature where you can checkmark whether you want them to bring a spoon or not for your ice cream. Saves me a trip to the kitchen. Tracking my cookies is also the cherry on top. Excellent app. God bless.Show lessI detest this app
Let me just say how much I hate this app. There is a helpful GPS feature that auto-populates your delivery address. It always gets my address wrong. Then I have to manually type my exact address in.
If that alone was it then that would be a minor annoyance but what happens is that GPS kicks in again after you go to the next screen to finalize your order and….changes it to the wrong address….
Then I have to change it again. And again. Like three times until I submit it and then must make sure the submitted delivery has the correct address.
The most recent order I did NOT catch and I had to then call Insomnia to have them manually change the address of my order to prevent it from going to the wrong place.
Now I have great neighbors. Very honest who will walk a package over to me if it’s misdelivered, but cookies….no way. The temptation is too great.
So Insomnia. Fix your overzealous app and stop it from constantly trying to deliver my orders to the wrong address!!!Show less