Customer service is horrible!
If you don't have an issue the app works, but if you have an issue customer service is horrible. Just trying to get them to understand your issue is most of the issue. You ask for clarification and they just repeat what they said the last time?! It's like they're trying to wear you down by pretending ignorance so you don't follow through with your complaint. Horrible..
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Can’t load money
Load money option isn’t working. Makes you call their terrible customer service line.
Direct deposit
They offer 2 days early Direct deposits if you sign up for it and it never happens! What’s up with that? Why offer something and don’t stand by it. Very disappointed
???
Never able to load transactions. That was the only reason I got the app
التطبيق مايشتغل ابدآ
حملت البرنامج على الايباد وبعد ما نصبتة اريد اسوي تسجيل دخول او اسوي حساب جديد ما يفتح ولا يسوي شي بس يبقى يحمل ويحمل التطبيق مضيعة للوقت اتمنى اتشوفون المشكلة وين واتصلحوها
Update fails to load page
The new update fails to load the “send money” page, the app is useless now
Response from developer
If you are still experiencing this problem, please email us at social@netspend.com and we will make sure this is addressed. Thank you, Western Union Netspend Prepaid
Not able to load money?!
Every time I click load money, it just says loading but NEVER loads?! Very aggravating
Mobile Check Upload
Great app except the mobile check upload doesn’t work. Fix it.
Response from developer
We appreciate your feedback! If you are still experiencing an issue with your mobile check load feature, please email us at social@netspend.com and we will make sure this is addressed. Thank you, Western Union Netspend Prepaid
Horrible
It does not work as the iPhone app.
After 3 attempts to log in it still does not work.
After 3 attempts to log in it still does not work.
Can’t use mobile check load
It would be nice to be able to use this feature..
