Leave a Review Canva
Difficult to upload more than one picture
Difficult to upload more than one picturereidmoncrieffe
Developer Response
Hi Reidmoncrieffe, thanks for reaching out to us. Sorry to hear that you're having troubles uploading your designs. Kindly check this link for more info: https://bit.ly/3nI2tA1. Also, please update your app to get more of its exciting features. If it still persists, reach us out at canva.me/android. Kind regards. - CynchCANVA for the win!
As a content creator and creative individual in general, Canva has been an awesome aid in my professional and personal endeavours. I recommend you explore the user-friendly app yourself for your next digital project!! Thank you Canva creators, you’ve done me a solid!Cieson
Hey CANVA crew!
If you are considering getting this app read this, so CANVA is a great app for kids or anyone who wants to practice graphic designing plus the art work you make can be saved and put as a wallpaper for your device. CANVA can also let you copy and paste and doesn’t have any adds! I have made SO much artwork and I show all of them to my artist of a friend and she loves all of them. You may not have a artist as a friend (not trying to be rude) but you don’t need one to make fantastic art work and there is so many bits and pieces that can be made into digital art! I will tell you step by step how to make one! So 1. When your in the app and will see a bunch of posters and cards all that stuff! Pick one to edit. 2. Press the purple plus button and you see lots of things to add to your art, go to elements to find shapes items and plants to add to your art! 3. Chose some of the items and press on it and you can change the colour and if it has writing you can change the writing, you can change the background just by tapping on the background! 4. Now that you have made your art pice press the save button on the top of the screen..you did it?.. GREAT! This app is the best way to learn how to be a graphic designer or you can use it for work, my mom uses it and others. So if your reading this please download CANVA you will never regret downloading it! So stop reading and download the app now.. 😁🎉Show lesscool sam feez
Developer Response
Hello Cool Sam Feez, thanks for your feedback. We really appreciate it. We believe designing should be easy and fun. We have released a version of the app with better functionality. Please keep your app updated to enjoy its full and exciting features. Please feel free to send your concerns at canva.me/ios . Happy designing! - CynchI love just about everything except one thing
Using Canva has been very good for me personally. I’ve been able to take my content to the next level with just using the tools and resources. I’m someone who never took my creativity seriously and one day I made my own brand design through Canva and it helped my online business x1000. So I think it’s pretty great the only thing I’d love to see change is the ability to “favorite” a design. This would be helpful when you’re searching for ideas instead of having us click the design and it automatically adds the design to our “my designs” tab. That gets annoying. Sometimes I just want to see the design I don’t want to add it. And sometimes I’m just scrolling and I’ll accidentally click a design and it still automatically adds it to my designs tab. Then when you press the “back” button to go back to look at similar designs it takes you straight back to the home page and you lose the place where you were looking. I hope that makes sense. I love this app but that’s the one thing that I don’t 😭. Please consider that minor change in the future!Show lessdeannaa.nat
Developer Response
Hi Deannaa, thank you for your feedback and suggestion about editing designs. We'll let our team know about it. We aim to provide the best design experience with the app so your input is truly valuable. We regularly release new updates, we suggest you keep your app updated. If you have concerns let us know at canva.me/ios. Many thanks! - CynchCanva is great but…
It took me a while to get into Canva - in part because on my laptop, it drives me a bit nuts. The interaction/shortcuts etc. Is kind of counterintuitive and pretty different from other programs I’m used to. But it’s *GREAT* on my phone. I created a photo book for my friend and am relatively happy with it. I do wish it had a different interface - it would be helpful if I could say “this is the group of photos I want on this page” and then have it recommend layouts. A lot of my photos were horizontal and only a couple of the 15 or so layouts that Canva had worked with multiple horizontal photos, so I ended up basically creating most of my own pages, which means I wasn’t really able to take advantage of Canva’s designs.
I’m planning to try Shutterfly too for photo books.
But I’m ramping up my social media marketing on a few fronts so will definitely be using Canva!Show lessRebelCon85
Happy mind
Happy mind I've got a couple Instagram accounts, and no
two have the same features as the other. It's
incredibly confusing and annoying to switch
between two accounts on the same app that
don't even have the same features. One might
have a different, newer version of DM's while
another has been stuck with an old version and
has never been updated.
For the past two months my main account has
been action blocked almost every other week.
Instagram has made me change my password 8
times within then as well. I rely on posting often
to keep my audience and gain new followers (as
well as to catch the eyes of potential customers,
as I am an artist that makes money off of
commissions) and I obviously can't do this when
Instagram blocks me from posting. I don't share
my account with anyone, I've never purchased
followers, and I've never used any third party
apps with Instagram. So it's beyond me why they
keep doing this.
Happy mind
Not to mention, the support is awful. If you have
an issue or if you need help with something, you
might as well forget it. The support team is
incredibly unhelpful and has always been this
way. I've seen accounts post highly illegal
content that Instagram deems as safe for all
ages! Even after reporting. Any legitimate
problems I've tried to report have been met with
silence.
Happy mind The idea of Instagram is great. But the app itself
is becoming worse and worse as time goes on.Show lessmariam massage
SCAMMED $1400!!!
They charged my cc $1400 for their yearly pro sub but I didn’t sub! And when I go on my account it doesn’t even have the pro! I messaged support almost 3 weeks ago and Chantelle wrote back that someone will look into it, 3 weeks later and nobody had gotten back to me! This is a scam seriously! I need my money back!Show lessSandra09281993
Developer Response
Hello there, thanks for reaching out. Since your subscription is tied with your device store, we recommend reaching out to them for refund/dispute concerns. if you need more help with this, please contact our support team here at canva.me/ios. - LouCheck your bill!
First of all it’s a great app, very easy to use and has great design templates.
The only thing that annoys me is their billing department. I don’t have active subscription so to use premium design I had to purchase them for $2 but it turns out my itunes account was charged $4.49. Made a query with canva and their customer service kept going back and forth asking for payment ID, customer ID, etc etc although I sent them screenshot of canva invoice and itunes invoice that both have the same email address, same date, same items purchased, but displaying two different amount. They still can’t understand the issue, just wasting my time with the same email over and over asking for account details again and again.
Just use the free app, it’s good enough. Or if you need the premium design, better go with the subscription and cancels next month if you don’t need it anymore. Paying individual design credits will rip you off with the extra charges.Show lessgirlani
Developer Response
Hello Girlani, sorry to hear that you get this issue. For subscription, billing and refund concerns, we recommend that you reach out to the device store support since the Canva Pro subscription that you’ve purchased is tied up with them. If you still have concerns, send it here - canva.me/ios so we can assist you. Thanks for your patience! CynchOverpriced and Buggy
Fortunately I was still in the free trial mode before deciding whether I wanted to pay for the pro-mode of the app. The only reason I was considering paying for it was for the “background removal tool” when editing photos. Every time I attempted to use this tool, immediately after using it the app would crash and everything in that document would be gone - even though I saved periodically and it appeared to save successfully. I tried playing around with the tool to see if it was user error, but no matter what template I used or what image I used it on, the app immediately crashed and deleted everything in that template. It was extremely frustrating to repeat the process multiple times and to be left with a blank template at the end. Scrolling through anything on the app is cumbersome as well (it makes it feel like my touchscreen isn’t registering me touching the screen, even though it works everywhere else). Lastly, converting to other template sizes is not seamless and shouldn’t be used as a selling feature for the pro version. Also, I am using an updated 2021 iPad Pro, so it should not be equipment failure. I’m glad I used the free trial, because it gave me the clarity to avoid paying the pricey monthly charge for this buggy app.
TLDR: Background Removal Tool causes app crashes, unsaved work. Cannot easily scroll through images/graphics/etc. due to bugginess.
Don’t pay for this app.Show less1234456666778
Developer Response
Hi there, we're sorry to hear that you experienced crashing issues with your app. This isn't what we want you to experience. Please force close the app and then restart it. You may also close apps that are not being used at the moment to free some space in your device storage. Also, we recently released a version of the app with better functionality and user friendly interface. We recommend that you have it updated to get its full features. If error persists, send us a report at canva.me/ios. Kind regards. - CynchThese reviews are lies
Honestly Canva is one of the most spectacular web design platforms I have ever had the pleasure of working with. I’ve NEVER experienced all these “crashes” that everyone is talking about and honestly they sound like unwarranted complaints. The fact that people are rating their reviews five stars just to get your attention and then state that Canva is a one star app should show you how deceitful some of these “reviewers” are..... Anyway, unlimited assets with a pro subscription, background remover, gif creator, SVG capabilities so you can upload your own icons and change colors, folders to organize your projects and so much more. I manage two business accounts and I can’t even begin to tell you how amazing Canva has been over the past two years with both accounts. I use one frequently for my proposals and cover letters, legal documents, etc and the other account for social media graphics and portfolio projects.
Never had problems with download or upload speeds and I have uploaded countless amounts of assets over time. You can even organize your assets into folders that you can access while editing.
Never had projects magically erase themselves from my designs
If you do not have a graphic design background and need graphics in a pinch- this is the app for you. If you are your own marketing team- this is the app for you. If you love using inspiration/templates for graphic projects- this app is for you.Show less---___---____---34d
