# 8BitDo Ultimate Software — user reviews > 397 indexed App Store user reviews of 8BitDo Ultimate Software by 8BitDo, rated 2.39/5 from 197 ratings. - Source: https://appshunter.io/ios/app/8bitdo-ultimate-software/id1532713768/reviews - App overview in markdown: https://appshunter.io/ios/app/8bitdo-ultimate-software/id1532713768.md - Rating breakdown: 5★ 46 · 4★ 15 · 3★ 17 · 2★ 10 · 1★ 107 ## What do users think of 8BitDo Ultimate Software? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Functional app - 💡 Helpful for left-hand device use - 🚀 Seamless controller connection - 🚀 Intuitive key mapping **Cons** - 🐛 Connectivity issues - 🐛 Inconsistent performance - 🐛 Lack of support for certain controllers - 🐛 Buggy firmware updates - 🐛 Profiles not saving properly **Commonly reported bugs** - App unable to detect connected controllers - Key mapping not working as expected - Profiles resetting after app restart - Firmware update issues bricking controllers **Most requested features** - Support for more controllers (e.g. 8bitdo Zero 2, SN30 Pro+) - Add ability to remap command/option keys for macOS/iOS - Improve macro functionality (e.g. adjustable delay, ability to hold keys) - Add media control key mapping options - Implement Bluetooth firmware update capability ## Newest reviews (16 of 397) ### 1/5 — Doesn’t connect either on this app nor on my phone *2026-06-08, version 1.4.1* Trash ### 2/5 — I’m guessing it will be good…as soon as I get past the first screen… *2026-06-05, version 1.4.1* For some reason, I can’t get past the first screen even though my 8bitdo controller is connected to my phone’s Bluetooth. Please fix (I saw someone say this before already but wanted you guys to know they are not lying) ### 1/5 — Sus *2026-05-29, version 1.4.1* It’s not working for my Xbox controller let the can you fix it 8bitdo wireless adapter 2 work please ### 2/5 — Bluetooth not working *2026-05-12, version 1.4.1* Whenever I try to connect the Bluetooth, it doesn’t work, I try so many different ways to make it connect and it’s just not working. Plus, wasn’t the introduction of getting the app says to turn the mode to S not K? The manual/instruction sheet says to turn the mode to S, BUT I AM TURNING IT TO S BUT I WANTS ME TO K INSTEAD? Not happy ### 1/5 — Didn’t work for me *2026-04-16, version 1.4.1* I’m trying to connect my 8BitDó lite 2 controller but it only shows me a phone and a controller on a black screen. I have troubleshoot a few things but it never changes that page, or never shows me how to connect it. ### 1/5 — can’t get past the first screen *2026-03-25, version 1.4.1* I never write reviews but I’m desperate—like everyone else, I can’t get past the first screen even though my controller is connected. Please fix this issue as it was working great a couple months ago ;__; ### 1/5 — Trash app *2026-03-20, version 1.4.1* Not compatible for sn30pro for iOS ### 1/5 — Not good *2026-03-19, version 1.4.1* App deletes my profiles when i switch to a new profile. Whats the point of profiles if you have to change manually change them everytime ### 1/5 — Doesn't even work *2026-03-12, version 1.4.1* All it shows is the screen of the controller waiting for connection when it's already connected to phone. 0 stars if possible absolutely ridiculous. ### 1/5 — App is unusable in current state *2026-03-11, version 1.4.1* Please fix the issue where you can’t get past the first screen ### 1/5 — Doesn’t work *2026-02-23, version 1.4.1* It isn’t detecting my ultimate 2 Bluetooth ### 1/5 — S *2026-02-18, version 1.4.1* It’s not working for my Xbox controller ### 1/5 — unusable app *2026-02-16, version 1.4.1* literally could not get past the initial connection screen. this app is, at least for me, completely useless. ### 1/5 — Disappointing *2026-01-24, version 1.4.1* Can’t get my purple 8bitdo ultimate 2 to work with the app. It’s just a blank page with a picture of a phone and a controller. No interface at all. I even tried plugging in the Bluetooth USB that came with the controller as well and that didn’t work either. Very disappointing that I can’t map buttons with my iPhone. The controller works great playing games on my iPhone but what’s the point of these back buttons and the L4 R4 buttons if I can’t map anything to them. I know there is other ways to map the buttons but I use this controller for my iPhone and my steam deck and neither one can change the button mapping. Honestly rather you just not offer it and get my hopes up. Sure it probably works fine with some other controllers but I bought your top of the line model at the time and can’t the basic features. I bought my controller almost 2 years ago and I just recently switched to iPhone. It doesn’t take 2 years to add my model and make it work with the iPhone app. ### 2/5 — Reset button *2026-01-21, version 1.4.1* There’s no reason why the reset button should be directly next to the sync button. And worse yet why isn’t there a confirm reset option after it’s been pressed…… ### 1/5 — Needs Pro 3 Support *2025-12-31, version 1.4.1* My PC went out so right now I have zero way to even map this controller for anything so it’s basically just a normal pro controller. I don’t see any reason the Pro 3 has been out this long with no app support the PC software has an update every time I log in. ## Most critical reviews (10 lowest-rated) ### 1/5 — Literally doesn’t work on my phone *2026-08-30, version 1.4.1* I downloaded the app to try to see if I could fix the stick drift on my ultimate 2 controller. FYI it has stick drift out the box because the left stick isn’t set or something you can feel it and this app was useless. I connected the controller and literally nothing is happening in the app. Useless ### 1/5 — Software Does Nothing *2026-08-16, version 1.4.1* Absolutely nothing from this company works the way they advertise. This software does absolutely nothing for you but an icon animation on screen. What junk. ### 1/5 — Trash *2026-08-12, version 1.4.1* It was absolute trash, all it did was show a phone and a controller and didnt do anything, would give this a negative one for wasting my time. ### 1/5 — Yup, it must be hit or miss. *2026-07-21, version 1.4.1* Some reviews say it’s great, for the rest of us it just gets hung up on the first screen showing a phone and a controller outline, the controller has a pulse behind it to show the controller is connected but ot doesn’t do anything. Would give 0 stars if I could ### 1/5 — No media key mapping options *2026-07-10, version 1.4.1* Is this not possible? ### 1/5 — Trash doesn’t work *2026-07-08, version 1.4.1* Won’t detect ultimate controller ### 1/5 — Advertise as IOS compatible but. Doesn’t support basic IOS need *2026-07-04, version 1.4.1* State IOS compatible, but doesn’t support command key in app. This is the most basic key in the IOS ecosystem. This is not IOS compatible ### 1/5 — won’t connect *2026-07-03, version 1.4.1* app doesn’t work ### 1/5 — How is this app still garbage? *2026-06-30, version 1.4.1* I cannot edit or sync profiles! ### 1/5 — Doesn’t Open *2026-06-09, version 1.4.1* The app downloads, but when you go to open it nothing happens. ## Most praised reviews (10 highest-rated) ### 5/5 — Helpful *2026-06-07, version 1.4.1* The interface may be clunky but it works! ### 5/5 — Great, needs os keyboard integration *2026-03-26, version 1.4.1* Great, just needs os integration like cmd, fn, etc… ### 5/5 — Works beautifully *2026-03-20, version 1.4.1* I’ve bought 8bitdo controllers before and loved them, so I had pretty high hopes for using the micro model as a shortcut remote on iPad for digital art. Safe to say things were a success! Only hiccup i encountered is that native iOS keyboards have cmd and not ctrl, per se, so I had to swap a lot of defaults in my program so my controller could communicate with my iPad. Other than that, it works GREAT. Don’t be scared of the bad reviews—the app is incredibly responsive and detected my controller right away with no issues. I also changed a lot of keyboard combos multiple times for different buttons, so no issues there either. Word of advice though: you need to connect in the app AND pair Bluetooth in the iOS settings to have a stable connection. ### 5/5 — Confusing, but Works *2026-02-23, version 1.4.1* This program has a small learning curve, but it works. Key mapping tutorial (Bluetooth Ultimate, but should work for other models): - Connect controller to mobile via bluetooth - Open app and select your controller - Select what platform your controller will be connecting to (PC or Console) - "Button mapping" vs "Other" I prefer "other" because that option includes; keybinds, macros, vibration settings, stick controls, etc. - Other -> Scroll down and click profiles -> set up to 3 layouts - Pick a layout and name it - Adjust as needed (change your setting, "sync to device" on the app, on controller press the button above the 3 dots [your different profiles. Each dot represents what profile it's changing] to confirm, repeat this process until you've changed all your settings one by one.) - Disconnect the controller and reconnect it to the device you need it for. If it's not working it could be a bug, but genuinely please check any of these first: - make sure the right config was edited ("pc" vs "console") Settings don't cross-platform. - In the "app -> pc/console -> other" check your profiles to see where the settings got saved to - while the controller is connected to your device, click the button above the three dots to toggle between profiles or disable the profiles altogether. ### 5/5 — Please support the Lite2 model. *2025-10-11, version 1.4.1* Please support the Lite2 model. Is there a reason why the Light2 model is not supported when the Zero model supported? I would be very happy if you could reflect my request. Thank you. ### 5/5 — 울티메이트2 앱 지원 *2025-09-18, version 1.4.1* 엘티메이트2 앱 지원 할 계획이 있나요? ### 5/5 — ⌘はWindowsキーで代用できる *2025-09-10, version 1.4.1* これが最初分からなくてつまずきました。最初から分かるようにしてほしい。あとグローバルキーなど、iPadの設定から変更できますが、キーコンボのところにもcapsなど色々キーを増やしてほしい。そしたらもっと最高です。 ### 5/5 — 感觉比之前的旧版软件更好用 *2025-09-10, version 1.4.1* 支持手柄控制这很棒，而且新固件可以手动控制蓝牙连 App，不会再有其他人扫描到我的手柄导致配置灯无故闪烁了😂 ### 5/5 — Please support ultimate controller 2c on iphone *2025-09-09, version 1.4.1* Please support ultimate controller 2c on iphone ### 5/5 — Pro3 *2025-09-07, version 1.4.1* Pro3 구매했으나 이 앱으로는 연결할수 없는건가요? 빨리 업데이트를 릴리즈해주세요!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*