Consistent problems with app
I frequently use this app to check balances on my accounts. It consistently has problems. VCCU as a place to do my banking is okay, but the app makes me want to do my banking elsewhere. When trying to check my balance, I usually don’t have a problem, but if I want to try to check on another item in my account, the app freezes up. I have to leave the app and hope it is secure.
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Poor design and functionality of this app.
I’ve used the Remote Deposit function on this app and almost always my deposit does not go through on top of that they rejected one of my deposits for not being endorsed which I snapped a photo of the check they had a photo copy of and my signature was clearly on the back of the check. All I got after bringing this to their attention was a generic email. I even attached photos with no solution on their part.
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Gets the job done
While this app is mostly just a WebView, it works very well and I haven’t found any bugs. It doesn’t have the same gimmicky features as the “big bank” apps, but it supports everything the website can do. Sometimes simpler is better. Touch ID works well too!
Not a good app
Its hard for me to keep track of how much money i got in my bank account. It takes about a week after purchasing something for it to show and tell me my exact amount i have left. NEEDS TO IMPROVE
Lacking
It’s decent enough for viewing your account and transferring funds, I’m just disappointed that the remote deposit doesn’t work. I love VCCU but it’s hard to get to a bank to cash my checks sometimes so I’ve tried depositing via the app and it just loads and loads but never progresses to the next page.
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Better w/ push notifications
It’s good in security & the quick balance thing, but can u guys put push notifications for when there’s a transaction of what we bought when setting for over how much money we spend, & for deposits and anything like that? Like the Money Network app does? That’s would be bomb
Touch Feature - So Great!!
I am one of those that obsess over checking my bank account often and I am so thrilled with how easy it is now with the new touch feature! You just have to go into your profile after logging in, and enable the feature! I logged out and logged back in using it and it worked like a charm! So great! Thanks VCCU!!
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Gets the job done
Easy to review transactions. Easy ability to Transfer payments to my loan and funds to my savings account. Easy mobile deposit by taking picture of front/back of checks.
App is ugly and looks like a novice app designer put it together. Definitely not good looking like the major banks, but it gets the job done.
Don't know what the negative reviews are for. App has worked for over a year with no problem. Maybe you all need to get new iPhones.
App is ugly and looks like a novice app designer put it together. Definitely not good looking like the major banks, but it gets the job done.
Don't know what the negative reviews are for. App has worked for over a year with no problem. Maybe you all need to get new iPhones.
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Great app, new website is awesome too
App itself is a huge improvement over the old one, which was actually less useful than simply texting my transfers and balance inquiries.
Set up was a breeze for me, possibly people having problems should be told to re-register at the website.
The initial website setup is a problem to a lot of people who aren't used to dealing with high security sites and enhanced password requirements (I know, I had to help my wife do hers), but once in and registered, the rest falls into place.
Great job!
Set up was a breeze for me, possibly people having problems should be told to re-register at the website.
The initial website setup is a problem to a lot of people who aren't used to dealing with high security sites and enhanced password requirements (I know, I had to help my wife do hers), but once in and registered, the rest falls into place.
Great job!
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Great
This is a major step forward from the last app. Sure, the registration process was a challenge but was expected when rolling out a new app and web page. I love having all my charges in detail at my fingertips. I was able to deposit a check into my account by taking a photo of the front and back. It was credited to my account the next day! Thank you VCCU for moving into the 21st century!
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