# 911 Operator — Emergency Units Dispatching

> Emergency dispatcher simulator managing calls, resources, and life-or-death decisions. (iPhone/iPad app by Games Operators S.A..)

- Source: https://appshunter.io/ios/app/911-operator/id1199822686 (this page in markdown: same URL + `.md`)
- Developer: [Games Operators S.A.](https://appshunter.io/developer/1404382903)
- Category: Games, Education, Simulation, Strategy
- Price: $1.99 with in-app purchases (on sale, was $4.99)
- Rating: 4.47/5 from 1,571 App Store ratings · 367 written reviews indexed
- Age rating: 12+
- Requires: iOS 12.0 · 269 MB
- Languages: English, French, German, Japanese, Korean, Polish, Portuguese, Russian, Chinese, Spanish
- Released: 2017-11-10
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/911-operator/id1199822686/reviews.md

## What is 911 Operator?

In 911 OPERATOR, you take on the role of an emergency dispatcher, who has to rapidly deal with the incoming reports. Your task is not just to pick up the calls, but also to react appropriately to the situation – sometimes giving first aid instructions is enough, at other times a police, fire department or paramedics’ intervention is a necessity. Keep in mind, that the person on the other side of the line might turn out to be a dying daughter’s father, an unpredictable terrorist, or just a prankster. Can you handle all of this?

PLAY ON ANY CITY IN THE WORLD*

Check out thousands of cities from all around the world. The Free Play mode lets you choose a city to play on - the game will download its map, along with real streets, addresses and the emergency infrastructure. You can also try the Career mode, which contains 6 cities with unique events – survive an earthquake in San Francisco and save Washington, D.C. from bomb attacks.

MANAGE TEAMS

A number of police, fire department and paramedic units are at your disposal. The forces may use a variety of vehicles (from common ambulances to police helicopters), essential equipment (e.g., bulletproof vests, first aid kits and technical tools) and consist of team members with different abilities.

PEOPLE’S LIVES ARE IN YOUR HANDS!

Main features:

- Over 50 recorded dialogues inspired by real calls: serious and dramatic, but sometimes also funny or annoying.
- Real First Aid instructions.
- Opportunity to play on any city in the world!
- 6 selected cities in Career mode, featuring unique calls and events.
- More than 140 types of reports to encounter.
- 12 types of emergency vehicles (including helicopters, police cars and motorcycles).

***
(!) The game requires Internet connection to download free maps. The offline game is available after downloading the maps.
(!) The game does check the user's location once to propose a city for download. User's location is anonymous and not stored. 

All map data © OpenStreetMap authors

* The term “city” is used within the meaning of OpenStreetMap service and relates to urban areas described as “city” or “town” therein.

## Key features

- Respond to emergency calls
- Dispatch police, fire, and paramedics
- Provide first aid instructions
- Play on real-world city maps
- Manage emergency units and vehicles
- Experience over 50 recorded dialogues

## Pricing and in-app purchases

Base price: $1.99.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| First Response | $0.99 | one-time |
| Special Resources | $2.99 | one-time |
| Every Life Matters | $3.99 | one-time |
| Search And Rescue DLC | $4.99 | one-time |


## Chart rankings

- #101 in Top Paid · Simulation (US App Store)
- #93 in Top Paid · Strategy (US App Store)

## What do users think of 911 Operator?

Overall sentiment: positive

**Pros**

- 🚀 Realistic and engaging gameplay
- 👍 Ability to play in own city
- 👍 Detailed 911 calls
- 👍 Challenging and addictive

**Cons**

- 🐛 Crashes and bugs
- 🔧 Difficult to control units
- 🔧 Repetitive call scenarios
- 🔧 Unoptimized for newer iPhone screens

**Commonly reported bugs**

- Inability to delete teams
- Stuck on earthquake level after completion
- DLC purchases not working properly
- Frequent crashes and freezes

**Most requested features**

- Sandbox mode with unlimited money
- More unique emergency scenarios
- Ability to customize dispatcher voice
- Support for additional emergency services (SWAT, military, etc.)
- Improved map navigation and unit management

## Recent user reviews (10 of 367)

All indexed reviews: https://appshunter.io/ios/app/911-operator/id1199822686/reviews.md

### 1/5 — Do Not Buy This Broken Game

*2026-08-22, version 7.05.17*

Great game that is unfortunately no longer tended to by the developers. The neglect has les to numerous bugs that make the game unplayable.

### 2/5 — Love it

*2026-07-30, version 7.05.17*

I love this app since 2022 to this day, It’s one of my favourite game since I solve one of the incidents i could play inside the game

### 4/5 — Big problem

*2026-07-21, version 7.05.17*

I have been applying units to their cars but once i let go the image of the unit freezes and its not registered and placed down this also happens with items. This causing problems as the items and units disappear and i dont get them back they are basically gone, never coming back. Also please add more DLC’s to the game please that would be awesome.

### 2/5 — The glitches are terrible

*2026-07-05, version 7.05.17*

I’ve been playing this game for years and it’s always been a favorite. I recently re installed it and there are glitches with the unit icon positioning on the call icons. There is also a glitch when assigning vehicles, equipment, and personnel; the icon will freeze on the screen and if you go back to the main menu while the Icon is frozen you will lose it. This is unbearable for a game that is focused on team and resource management. Please please please fix these issues!

### 4/5 — 致命的なバグがある

*2026-07-01*

緊急通報に対応しながら部隊を動かす体験は他にあまりなく、プレイしていて本当に楽しいです。　
(スマホよりPCでやった方が遊びやすいですが…)

ただ、編成画面で隊員や装備が消えてしまう不具合があり、ここはかなりストレスになっています。特にミッション前の編成中に発生することがあり、準備した内容がリセットされてしまうのは残念で根本的な改善を期待したい部分です。

それでもゲーム自体の魅力は十分にあり、他には代えがたい面白さがあります。
だからこそ、これからも応援していますし、ぜひバグ修正を含めたさらなるアップデートでより良い作品になることを期待しています。

### 1/5 — Trash

*2026-07-01, version 7.05.17*

This game used to be great but lately there’s no support. Things freeze up and now items are getting stuck on the team assign screen and then disappear. I’m losing vehicles people everything.

### 1/5 — O jogo não realiza os mapas das cidades.

*2026-06-20*

Não consigo baixar os mapas das cidades.

### 3/5 — Review

*2026-06-10*

I have first played the lite version of this game exactly 6 years ago I was really amused and I finally bought the complete dlc but would really hope the devs update the game and add new content and mechanics would really appreciate that..

Update : the app keeps on having bugs like the icon freezing in the middle of the screen resulting in loss of the officer or item disappearing from the inventory

### 1/5 — bug

*2026-06-07, version 7.05.17*

全是bug，根本没法玩

### 2/5 — バク発生

*2026-05-26*

iPhone版の方ではフリゲームの方が使えないので対応お願いします一部の都市など検索してても出来ないことがあるのでそのバグも対応お願いします

## Frequently asked questions about 911 Operator

### What is 911 Operator?

911 Operator is a simulation game where you play as an emergency dispatcher. Your role is to handle incoming emergency calls, assess situations, and dispatch the appropriate emergency units like police, fire departments, or paramedics. You must make quick decisions to save lives and manage various scenarios.

### What are the main features of 911 Operator?

Key features include responding to over 50 recorded emergency calls, providing real first aid instructions, the ability to play on any city map worldwide, and a career mode with 6 unique cities. You also manage a fleet of over 12 types of emergency vehicles and handle more than 140 types of reports.

### Is 911 Operator free to play?

The game is free to download and play, but it does offer in-app purchases. These purchases may enhance the gameplay experience or provide additional content. An internet connection is required to download free maps, after which offline play is available.

### What platforms is 911 Operator available on?

The provided data does not specify the platforms for 911 Operator. However, it is described as a mobile application, suggesting availability on iOS and Android devices. An internet connection is required for initial map downloads.

### Can I play 911 Operator offline?

Yes, you can play 911 Operator offline after you have downloaded the necessary maps. The game requires an internet connection initially to download the map data for the city you wish to play in. Once downloaded, the game can be played without an active internet connection.

## Version history (last 5 releases)

### 7.05.17 — 2026-04-29

UI optimizing

### 7.04.27 — 2026-04-27

UI improvement on devices with notch.

### 7.04.25 — 2026-04-23

UI improvement on devices with notch.

### 7.04.09 — 2026-04-12

Fix: achievements system

### 7.04.03 - Updated Age Ratings — 2026-03-24

Updated Age Ratings.

## Apps similar to 911 Operator

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Mission Chief Fire Fighter 911](https://appshunter.io/ios/app/mission-chief-fire-fighter-911/id808689139) | 4.8 (4,360) | Free | Games |
| [911 Emergency Simulator Game](https://appshunter.io/ios/app/911-emergency-simulator-game/id1585931130) | 4.4 (2,703) | Free | Games |
| [EMERGENCY Operator](https://appshunter.io/ios/app/emergency-operator/id1532199343) | 4.6 (913) | Free | Games |
| [Hello Tower](https://appshunter.io/ios/app/hello-tower/id1572719445) | 4.4 (65) | $2.99 | Games |
| [Dial-911 Simulator](https://appshunter.io/ios/app/dial-911-simulator/id1125820665) | 3.3 (23) | Free | Games |
| [Lawgivers II](https://appshunter.io/ios/app/lawgivers-ii/id6553989084) | 4.4 (158) | $14.99 | Games |

## More apps by Games Operators S.A.

- [911 Operator Lite](https://appshunter.io/ios/app/911-operator-lite/id1317766412)
- [BE-A Walker](https://appshunter.io/ios/app/be-a-walker/id1499068771)
- [Radio Commander](https://appshunter.io/ios/app/radio-commander/id1499421434)
- [Counter Terrorist Agency](https://appshunter.io/ios/app/counter-terrorist-agency/id1515259246)
- [112 Operator](https://appshunter.io/ios/app/112-operator/id1515260529)

All apps by Games Operators S.A.: https://appshunter.io/developer/1404382903

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*