ePlatform Digital Libraries User Reviews

Top reviews

nice

i really like how this app links to my school. i was struggling to find an app that i could borrow books on, so i’m really glad that my school invested. i’ve only use the app for a short time and have liked it.

however, the menu pop up while reading is a bit annoying. i keep accidentally pulling it up by tapping on the screen. when i highlight words to try define them, the menu pops up. words underneath the menu can’t be defined or searched before the menu pops up, which really annoys me. how am i supposed to learn words if i cant highlight them to understand them. hope this makes sense, and i hope you can possible change this. thank you
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Response from developer

To assist with this issue, it would be helpful to have a little bit more information. Can you send any screenshots related to the issue along with your device details at https://help.eplatform.co? Thanks.

Has the potential

Now see I like to read books but not on non-fiction more stuff like
Rich dad poor dad
Million dollar fast lane
How to win friends and influence people
Because it expands my knowledge rather than super hero saves city and beats the nerdy villain
When I’m the real world the nerds have the power they are the “alphas” so to say.
But I really do think with the right amount of variety would make so many more people a recurring user not only for more financial and entrepreneur books but it seems like this app is very lacking in other departments.
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Response from developer

Hi, Thank your for your review. We do have business or leadership related titles that you have suggested in your comments. Please contact your librarian to add these into the collection.

Browse needs improvement

The browse function would be greatly improved if it was possible to save one’s favourite categories instead of having to constantly make the same set of selections.
Even more annoying is the fact that if you look at a specific title and then return to browse, you have to deselect.
Thanks, Paula

Response from developer

Hi, no worries. We've highlighted the issue to our developers and we are looking to resolve the issue on our next update. *We've just released a new update to sort the issue, can you please update the app and see if that works for you? Please email us at techsupport@eplatform.co if you still facing issues with the app.

Great app

EPlatform is a great app I can get loads of my favourite books out.
Definitely get this if you like reading!

Response from developer

Hi, Thank you for the 5 star review, we are glad that you are enjoy reading the books through our ePlatform APP.

Tired

Doesn’t support iOS dark mode. Instead you have to find and switch on a rather murky (i.e. not really black) night reading setting.
The library doesn’t offer modern actions like swiping back to the last screen. You have to go up to find the back button.
Doesn’t tell you if you have read a particular book. You have to check your loan history.
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Response from developer

Hi, Thank you for you review. Yes definitely will raise your concern to our team. In the meantime, we do have an alternative work around for the black background / night reading setting - appreciate if you could write to us at https://help.eplatform.co so that we could explain this to you in details.

Decent app

It was a good app taking a bit to load but overall nice to use until the app was just crashing every time I try to go on an audio book. Deleting the app and reinstalling did not help.

Response from developer

We are really sorry for the trouble and we appreciate you bringing this issue to our attention. The slow loading of the app is an intermittent issue and has been solved by our team, can you please try again and let us know about the issue at https://help.eplatform.co.

Crashing constantly 🙁

The app was working great until recently, apart from taking a while to load. Now if I try and open an audio book it’ll show the loading sign and the app will crash completely, essentially making it unusable. Deleting and reinstalling the app didn’t fix it.

Response from developer

We are really sorry for the trouble and we appreciate you bringing this issue to our attention. The slow loading of the app is an intermittent issue and has been solved by our team, can you please try again and let us know about the issue at https://help.eplatform.co.

LOAD

The app is awesome, I just wish the book would load properly when I enter it. Also, I can’t borrow more than 2 books.

Response from developer

Thank you for your review. Enjoy reading & keep supporting us :) If you have any feedback or suggestion, you could write to us at https://help.eplatform.co. We would love to hear from you!

Mediocre

Good books with thousands of titles but both the app and website are laggy and you can only loan 2 books so if you have a personal reading book and a class novel you can’t loan anything else

Response from developer

Dear User, would you please tell us why did you feel the app is unhelpful at https://help.eplatform.co? We're trying to improve the app quality, and your advice would be very useful. Thank you!

Amazing

This app is so great for ebooks and audio books, now I can listen while reading a digital book! This is such a great app for schools as well. Would recommend.

Response from developer

Thank you for your review. Enjoy reading & keep supporting us :) If you have any feedback or suggestion, you could write to us at https://help.eplatform.co. We would love to hear from you!

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