Solid app missing some polish
This app is mostly a fantastic addition to the companion family. I do wish I could order my cameras differently in the multi view though. It seems like a basic option and I’m surprised it does not allow for it. This is mostly something I would like to have when using it on my Apple TV. I do wish there were a few more options when on the Apple TV. It would be nice to click on one of the multi view cameras and enlarge it.
Overall a good app, just missing a few touches in my opinion
Overall a good app, just missing a few touches in my opinion
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Could be better
I’m using this app for a AXIS Q6128-E PTZ and I’m using IPhone XS. We need full screen for the iPhone XS. And also more features.
Good but limited
A feature missing is the ability to configure motion areas as we can on the PC. That would make this app outstanding.
I can’t connect to my cameras from outside my network anymore.
Something changed recently and I can no longer connect to my cameras from my iPhone unless I’m on my wireless network.
V3.12.10 has rendered it impossible to connect to my cameras
On upgrading to last east v3.12.10 I now get “not possible to connect” to my camera when I have successfully logged in to my site. Not sure if this is the app or the server-side issue.
Camera is Axis M3106-LVE which was working fine in Companion until the update.
Camera is Axis M3106-LVE which was working fine in Companion until the update.
Buggy
So annoyed, the app has been very glitchy the past few days , it says one of my cameras is disconnected which is not the case . Please fix this !
Response from developer
Thank you for your feedback! If you have any support queries that you would like to discuss with our technical support team please raise a case on our online helpdesk: https://www.axis.com/support
No longer works with Axis camera.
After several years of fine remote viewing of my Axis camera with this app, it suddenly stopped working. I now am told that Axis has changed its remote viewing system to Axis Secure Remote Viewing and seems to have made this app unusable.
Response from developer
Thank you for your feedback! If you have any support queries that you would like to discuss with our technical support team please raise a case on our online helpdesk: https://www.axis.com/support
Good For Live View Only
I don’t know what happened but in a recent update the ability to go back and time and view a specific day and time was nuked. Now when I choose a specific day or time it loads for a few minutes and then just says “Nope” and goes to live stream. Works fine from desktop.
Response from developer
Sorry to hear that you are having problems with the app. Could you contact our helpdesk on https://www.axis.com/support so that we can get a chance to solve the issue?
Software is a joke
This is possibly the worst app I have ever used. Constantly dropping cameras. Changing the site password requires a factory reset of ALL cameras. They work for a couple of days then just stop.
Great cameras, shocking software.
Great cameras, shocking software.
Response from developer
Hi thechrisbuckley, Sorry to hear that you are having problems with the app. Could you contact our helpdesk on https://www.axis.com/support so that we can get a chance to solve the issue?
Just uploaded update and cant open app??
What's going Axis with latest update?
