Worst bank app ever.
If you are looking for heartache look no further, the US bank app is for you. The user interface for both their app and their main website is such a insult to navigate around, It’s like they tried to make it purposely difficult to pay your bills, even just finding your balance is a nightmare. If this was not my corporate card and I was forced to use it by my job, I would never in my entire life use US Bank.
US Bank if your reading this, I beg you to get all your crap together and then fix that crap.
Please and Thank you!
J.
US Bank if your reading this, I beg you to get all your crap together and then fix that crap.
Please and Thank you!
J.
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Input
Stop trying to get a survey on ease of use while I am trying to USE the app, might get better reviews.
Hate This Card
Constantly locks me out, doesn’t recognize my name, password, security questions. I don’t get billing information until it’s overdue. Why can every other banking institution get it right and you are just awful.
Poorly Labeled Apps
There are at least 4 US Bank apps in the App Store. It’s very confusing to determine which app is the correct one to use. Why do you need so many? Citi, Chase and B of A don’t have this problem.
Good for review but lacks features
I was hoping to see that you could use a smartphone to take a picture of a receipt and attach it to the transactions. Like you can in web version. However, there are limited features. Good for a general summary overview of the account but that's about it
The reviews say it all.
After hours and hours of troubleshooting and bouncing between multiple support departments I’ve given up wasting my time. Website works fine - Ap is trash, uninstalled.
Just a customer
I tried to download an app tp use on my iPad. What I got was jerked around on some kind of a corporate card thing. Fortunately my credit union app works. I’m moving all my money over there. Your lame IT just cost you a customer.
Paul Fleming
Paul Fleming
Unreliable
Randomly says my login is wrong, frequently says that app is not available, won’t let me use fingerprint to login, just not very reliable. Also limited ability to pay my mortgage.
No alerts??!!
this app supports txt or email alerts but no iOS alerts?!!
Is bank app
Every time us bank updates redo the apps there is few things wrong some area that want you to type your phone number or some number ,ok I can see where you put numbers in but nothing it looks like blink line or no where to put your number in so I keep tapping in the area where I think that number goes after an hour of trying it pop up where I can put number in. I know it is not my cellphone because I tried with my son’s cellphone same thing. I give them a 2 stars.
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