Downloaded this app to destress but only ended up with more stress
Won’t let you even delete your own account without tech support
Update: I have been contacting back and forth with tech support and they don’t understand my emails telling them to delete my account now. I have given up on vida and now the tech support people keep contacting me with generic messages not realizing that I have already asked twice for them to delete my account.
This system is a great concept but terrible execution.
Update: I have been contacting back and forth with tech support and they don’t understand my emails telling them to delete my account now. I have given up on vida and now the tech support people keep contacting me with generic messages not realizing that I have already asked twice for them to delete my account.
This system is a great concept but terrible execution.
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Program great, app horrible
Im relatively new to the program, but my coach has been a great help so far. I thought she was going to be more of just a “cheerleader”, which so many of these programs are. I don’t need a cheerleader - I’ve been fairly self-motivated for a while now. I need to refine what I’ve been doing to make it more effective, and she’s been very helpful with that (as well as a cheerleader). I recommended the program to a co-worker because I think she’d benefit from it. So good on that front.
But what drives me to comment is the app. It’s little more than a conduit to communicate with your coach via text and video. Otherwise, it’s pretty useless. I’ll get pre-recorded messages when I hit my goals (which I just find annoying - thanks, I know I worked out today, like I’ve been doing most days for years). I used the space provided to record my weight, waist measurement, etc, for days, but when I look at “History” there’s nothing there, just what I’ve entered that day. Hopefully my coach can see a history so she can see how it’s going?
Anyway, horrible app plus decent coach averages out to a 2-3 star rating.
But what drives me to comment is the app. It’s little more than a conduit to communicate with your coach via text and video. Otherwise, it’s pretty useless. I’ll get pre-recorded messages when I hit my goals (which I just find annoying - thanks, I know I worked out today, like I’ve been doing most days for years). I used the space provided to record my weight, waist measurement, etc, for days, but when I look at “History” there’s nothing there, just what I’ve entered that day. Hopefully my coach can see a history so she can see how it’s going?
Anyway, horrible app plus decent coach averages out to a 2-3 star rating.
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Response from developer
Hi, Thank you for sharing your feedback. And we're so sorry to hear that your metric history failed to display your data. We welcome and appreciate honest comments like this as it continues to help us learn to improve our product and service. Please reach out to support@vida.com and tell us about this and we'd love to take a look at it and figure out the problem.
App needs serious fixing, very laggy and freezes constantly
I would love this app if it’s want for the very horrible functionality. When I am typing in information, the app constantly lags or freezes. This app has become very frustrating to use. I have the newest iPhone completely updated, this app needs serious work done if you want anyone to use it. I love the features and the idea but please fix this bugs it’s infuriating to use an app that you can’t even type in simple information wit out the screen lagging or freezing. IT department get it together!
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Great Program with a Glitchy App 🙁
The app has great features that are not well supported by its programming. It stalls and freezes frequently. It’s a bit of a deterrent to logging entries. However, in a way, it tests my resolve to keep trying until my entries are logged. The program with the coach is truly helpful in setting and monitoring goals. My coach encourages me to move forward with actionable steps. The app provides many useful lessons. It does mislabel the duration though. A lesson might be tagged as two minutes but contain a nine-minute video. 🤷🏻♀️Still, I have hope that they will fix the technical bugs because it really is an effective approach.
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Response from developer
Hello, Thank you for sharing both your positive and honest experience with the Vida health Application. We are a growing health software company and would love to hear more about your feedback. Please reach out to support@vida.com so as we can accommodate and address these concerns.
Best app to reach my health goals!
I enjoy talking to my coach like talking to a close friend. Especially, now in the pandemic that I can’t talk to my friends to tell how I feel. My health coach understand what I’m going through and she provide helpful articles for me to read and activity logs to keep track of my health.
Great health app to keep you on track!
The Vida health app has it all! I have a great nutritionist that I meet with regularly via video chat. I can also message her anytime through the app. She is extremely helpful with lots of information and tutorials to assist me in achieving my goals. In addition, you can log your food and vitals in the app. My scale and blood glucose monitor sync automatically with the app too. My Ágata are charted and I can see my progress every step of the way. Highly recommended!
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Consistent
I have been with the program since the end of October. I appreciate the consistency of my coach. I appreciate the encouragement. I don’t lose weight easy but have lost 27 pounds at this point and will continue to strive to do my best.
Coach Samantha
Five Stars for my Coach! Love her encouragement and style, but her knowledge and insight push her over the top. My Dr is impressed by my weight loss and medication reduction since working with Vida. Glad I stopped making excuses and started this journey. And having Samantha by my side has made all the difference.
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Great coach, not great logging
My coach Umo is great! She always has ideas for me to try, and is fun to talk to. I gave up on logging (when I joined noom), because I had to reinvent the wheel every time I logged, since it wouldn’t remember recent foods or meals. I don’t know if they changed that, but logging is hard enough without help. This app has great potential.
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This app is frustrating
The food log tracking is very limited and I can’t find daily or previous running totals except for one nutrient. The answer from my Vida coach was that I should be able to. Not helpful at all.
The app changes so much from day to day I can’t easily track things. Example: One week I log exercise one way and then all of a sudden it looks different and I have to enter it on a never seen before screen and can’t see my previous exercise logs. Example: today for the first time my Today tab had buttons wanting me to track individual nutrients like sugar... Why?! Isn’t this why I’m entering food, so the app will automatically do it?! Example: on my daily tab I can no longer see which days (including today) my weight was logged. Now I can only enter a new weight manually.
I’ve had so many frustrations with this app I haven’t even mentioned! The only reason I still use it is because it hopefully will help my coach help me. But I wonder if the frustration out weighs that!
The app changes so much from day to day I can’t easily track things. Example: One week I log exercise one way and then all of a sudden it looks different and I have to enter it on a never seen before screen and can’t see my previous exercise logs. Example: today for the first time my Today tab had buttons wanting me to track individual nutrients like sugar... Why?! Isn’t this why I’m entering food, so the app will automatically do it?! Example: on my daily tab I can no longer see which days (including today) my weight was logged. Now I can only enter a new weight manually.
I’ve had so many frustrations with this app I haven’t even mentioned! The only reason I still use it is because it hopefully will help my coach help me. But I wonder if the frustration out weighs that!
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Response from developer
Sorry for your experience! Please contact support@vida.com so we can investigate those problems and try get them fixed for you.
