MobiOffice docs & PDF editor User Reviews

MobiOffice docs & PDF editor

MobiSystems, Inc.

Business

Productivity

Reviews Summary

Positive highlights

🔍

This app hasExcellent for creating presentations and papers

🌐

This app hasIntegrates well with cloud services like Dropbox

🖥️

This app hasProvides a real alternative to Microsoft Office on iPad

💻

This app hasAllows users to be productive without a computer

📝

This app hasVersatile app that can handle various document types

🤝

This app hasGood customer service and responsive to user feedback

💰

This app hasCompetitively priced compared to Microsoft Office

Negative highlights

🔒

This app hasForced subscription model, with limited free version

🐞

This app hasCan be buggy and crash-prone, especially with ads

🔍

This app hasLacks some advanced features compared to desktop Office

🔍

This app hasFormatting issues when converting from Excel to OfficeSuite

🔍

This app hasCompatibility issues with iPad keyboards and Apple Pencil

🔍

This app hasConfusing account management and file access system

🔍

This app hasAggressive upselling and limited access to paid features

Top reviews

Most RecentHighest RatedLowest Rated

OfficeSuite

Since I updated my iPhone 6 to the latest ios13, OfficeSuite won’t run - it crashes out when the app is tapped. Tried de-installing, the re-installing, but no success. I had just downloaded the latest OfficeSuite update too. Great! Where to from here? It still works on my iPad, but it hasn’t updated to iOS 13 or updated OfficeSuite yet.

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Maddog4800

5 years ago

Response from developer

Update: Is everything fine now? Have you had the chance to update? Hello, the update containing the fix with the app closing on startup is live on App Store. Please update. We'd also like to apologize for the downtime. Regards, Ivo-MobiSystems

Constant Nags to Upgrade

Don't get me wrong, this is a great app and seems very stable. After much searching, it was the only one I could find that has all the functionality I need. But I don't need any of the functionality of the paid version. The constant nagging to upgrade is very annoying and it certainly isn't worth it to me to pay exorbitant subscription fees for functionality I don't need, just to get it to stop nagging me. I would otherwise give it 5 stars.

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jww55434

5 years ago

I cannot open the app after I updated my OS to ios 13

I cannot open the app after I updated my OS to ios 13. Could you please help us on this matter?

musadoro

5 years ago

Response from developer

Hello, it's been some time and I'm wondering if you have had a chance to try the update we released? Please let me know. 27.09: Please find the update and fix live on App Store. We'd like to apologize for the downtime. Regards, Ivo -MobiSystems

Charged $32 (ZERO STARS)

After the 7 day trail charges $32 dollars for 1 year were charged with out consent!!! The notice is misleading , it states that you will be charged a weekly/monthly rate Then they charge you per year, honestly if I had the money to spend $32 dollars on this app I actually wouldn’t need it because I’d already be rich , now I’m stuck with this app for a year 😡 the app Isn’t easy to use and I ended up having to use a entirely different app to accomplish what I unknowingly paid $32 dollars on this APP for...... what a waste of my hard earned money!!!!!! I wish I could have left ZERO STARS!!!!!!!!!

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zsa zsa 777

5 years ago

Warning - do not download because you will be charged $99

This app appears to be free, and does not mention that it is $99.

It will take the money straight out of your PayPal account without authorisation.

ChristineSutherland

5 years ago

My Document Held Hostage

I downloaded this app to finish a paper while on the train home. The app allowed me to download the Word document and work on it in the app. Functionality at this point was fine. Probably a good app.

HOWEVER, after saving the file and hoping to export it I was stopped by a forced subscription. I could not export the document that I had put two hours of work into without first paying.

Also, an attempt to copy and paste the text from the document into an email failed for the same reason. Document editing(including copy function) was limited to subscribers.

There is effectively no way to recover the work that I put in when editing was initially allowed.

I will not pay for the subscription nor will I recommend this app.

The invitation to work on the document followed by an inability to access that work seemed to be an intentionally created problem to force subscription.

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ryangrady93

5 years ago

Excel Spreadsheet

We use the excel sheet quite often for any kind of bookwork that we need done. The functions that they have to use are very easy and if you do need help you can click on the help button and it will show you what to do. I always use this app to do my taxes and it is very easy to share it with my Tax accountant. I would recommend this App to anyone who has a need for accounting work.

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💜 Shirley 💜

5 years ago

The app with no online support

I have had this app for some time now and until this weekend, it has done what I needed. I was working on an important piece of work and whilst typing my page went blank. My work has disappeared and can’t find it anywhere. I have tried on several occasions to reach support but have yet to be contacted. I find it extremely ridiculous that a company providing software, doesn’t have online support!? I am now in limbo about wether or not I have lost several years of work. Unimpressed is an understatement! 😡

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WJAustin

5 years ago

Response from developer

Hello, my apologize for what you experienced so far. Please send us logs via Account > Send Feedback > Contact support and include the ticket number, so we can investigate the issue. Regards, Emi

Purchase not restored

I have looked at other’s about purchasing OfficeSuite Pro. I also purchase the pro app before, I logged into BOTH apps and did not get all the Pro features despite purchasing OfficeSuite Pro and ads also show up. I am unable to update OfficeSuite Pro and this application is just a money grab for loyal users.

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Andy (♯｀∧´)

5 years ago

Response from developer

Hello Andy, I am sorry you've had difficulties while using OfficeSuite. May I ask you to contact us via: Account > Send feedback > Contact support so I can associate the Pro purchase with your account. Please mention in the feedback that you are contacting us in regards to Pro. Regards, Emi

The worst technical support ever!

I have a lifetime premium license. Every time there is an update my software reverts back to the free version or the pro version. These versions have far fewer features. I sent Support requests to the company. I receive tons of resistance to resolve my issue and it usually takes as much as 2 1/2 month to resolve my technical support issues such as this. I use this software constantly, and depend on the premium features. I have been using their software for 4+ years. I received the free lifetime premium license for my iPad When they initially made available for the iPad. The last time I reviewed the software they assured me that they would contact me to resolve the issue. I have today never heard from them and that has been over two months ago. If you have left A review of this software, and they have stated in their reply that they will resolve the issue by contacting you, DO NOT BELIEVE IT. They are only trying to save face and give the appearance that they are going to give good customer support.

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Wireditpro

5 years ago

Response from developer

16.08 edit: please check inbox/spam of the email associated with your OfficeSuite account for an email from ivaylo.alexandrov@mobisystems.com. I sent it a minute ago. Regards, Hello there, I'm Sonya, the product manager of OfficeSuite for iOS. I'm sorry you have had to renew your license multiple times. Such behavior is not expected. Our development team is currently looking into it. We are taking such issues very seriously. We take pride in having so many loyal users over the years, just like you. Thank you for bringing this up. As soon as we have any news or suggested steps to a possible resolution, I'll contact you. Regards, Sonya