# 9292 travel planner + e-ticket — Train bus tram metro in 1 app

> Netherlands public transport planner with real-time info and e-tickets. (iPhone/iPad app by 9292.)

- Source: https://appshunter.io/ios/app/9292-travel-planner-plus-e-ticket/id556557690 (this page in markdown: same URL + `.md`)
- Developer: [9292](https://appshunter.io/developer/556557693)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.72/5 from 1,521 App Store ratings · 215 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 83 MB
- Languages: Dutch, English
- Released: 2012-09-06
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/9292-travel-planner-plus-e-ticket/id556557690/reviews.md

## What is 9292 travel planner + e?

9292 combines all timetables for train, bus, tram, metro, and ferry of all public transport operators in the Netherlands in one app. Plan your journey, buy an e-ticket, track the vehicle with live locations, and stay up-to-date on the latest changes – everything for your journey from A to B. The journey planner provides you with the fatest travel advice based on real-time information from NS, Arriva, Breng, Connexxion, EBS, GVB, Hermes, HTM, Keolis, Qbuzz, RRReis, RET, Syntus, U-OV, Waterbus, and more. With the 9292 app you have all public transport information at your fingertips. In the event of construction work or cancellations, the app automatically provides alternative travel advice.

Why 9292?
• Personalise your journey from A to B
• Real-time information in one app from 10+ public transport operators (incl. Flex-OV)
• Rated 4.5
• The expert in public transport information for 30+ years
• 5+ million users

E-ticket for your entire journey:
• No OV-chipkaart or debit card required during your trip
• Direct overview of travel expenses
• Pay with iDeal, creditcard, or Apple Pay
• Open gates with the QR-code

Useful features:
• Personalise your home screen: Add your favorite locations and routes to your home screen by using the plus sign. Generate a travel advice with just one click.
• Plan from the map or ‘current location’: Don't know the address of your start or end point? Or are you traveling to a place without an address, such as a location in a park? Simply choose your point on the map, or use GPS to plan from or to your 'current location'.
• Departure times: View real-time departure times of a stop or station via the menu.
• Live locations: View the live location of the train, bus, tram, or metro via the map icon in your travel advice.
• Crowd expectation: View the expected occupancy per mode of transport in your travel advice.
• Save travel advice: Save your travel advice via the plus sign in the top right corner of the travel advice. You can find your saved travel advice via the menu.
• Start or end your journey by bike or scooter: Plan your journey and indicate whether you want to walk, cycle, or travel by scooter at the start or end of your journey via ‘Options’. You can also opt for an electric bike or shared bike. The planner automatically shows available rental locations nearby.
• Rent and view shared mobility: Find all rental locations of OV-fiets, Dott, Donkey Republic, Lime, Check, and Felyx via the menu. Are you travelling by Donkey Republic shared bike in cities such as Amsterdam, Rotterdam, or The Hague? Rent it directly via the 9292 app!
• Music for during your journey: Click on the button ‘Playlist for this journey’ at the bottom of the travel advice. Log in to your Spotify account and receive a playlist based on the length of your journey.

Feedback and customer service:
We are continuously working on new features to improve your public transport travel experience. Do you have any questions, tips or other feedback? Please contact our customer service:
• Do you have a question, remark, or problem? Chat with us via Instagram, Facebook, or Whatsapp. During the week and on public holidays from 08:00 to 20:00, on weekends from 09:00 to 18:00. Or send an e-mail to reizigers@9292.nl
• Questions about travel advice or price advice? Call 0900-9292 (only available if you are calling from within the Netherlands). On weekdays from 07:30 to 19:00, on weekends and public holidays from 10:00 to 16:00. Not in the Netherlands? Send an e-mail to reizigers@9292.nl, or contact us via social media.
• Questions about e-tickets? Send an e-mail to ticketing@reizigers.nl

## Key features

- Real-time journey planning
- E-ticket purchase
- Live vehicle tracking
- Disruption alerts and alternatives
- Integrated shared mobility
- Personalized home screen

## What do users think of 9292 travel planner + e?

Overall sentiment: neutral

**Pros**

- 🚀 Very helpful
- ⏱️ Accurate travel times
- 💰 Reliable pricing information
- 🗺️ Great route planning
- 🤖 Useful for navigating public transport

**Cons**

- 🐛 Glitchy and not working after updates
- 🚌 Inconsistent bus/train arrival times
- 🔒 Concerns about privacy and data collection
- 💰 Non-refundable tickets for certain services
- 🌐 Lack of English language support

**Commonly reported bugs**

- App crashes after recent update
- Difficulty changing language to English
- Inconsistent data between app and website

**Most requested features**

- Add option to remove ads
- Improve integration with other map/navigation apps
- Provide better support for international travelers

## Recent user reviews (10 of 215)

All indexed reviews: https://appshunter.io/ios/app/9292-travel-planner-plus-e-ticket/id556557690/reviews.md

### 5/5 — Great help

*2026-07-24, version v2.49.3*

Very useful

### 3/5 — Please improve the experience

*2026-05-05, version v2.48.2*

Finding a bus home is easy enough, but buying tickets today sucks - one has to re-enter name and e-mail address every time (why at all..??), there doesn't appear to be a user profile concept. 
Then if there is any connectivity issue, good luck retrieving the QR codes as you enter the bus.

### 1/5 — User Experience doesn't exist in the Netherlands

*2026-04-23*

This app is useless if you want a frictionless experience with public transport in Amsterdam. The scanners take forever to recognize the QR code, and sometimes it is unavailable, so you end up being stuck at the entrance or exit of the metro stations. Not to mention that the same scanners also scan payment cards on your phone, so you have to exit constantly from the wallet app to actually scan the QR code. But you also get charged an additional 33 euros because the devices read your payment card instead of the QR code. Pay someone on your team to learn UX/UI!!!

**Developer response:** Thanks for leaving a review and sharing your feedback. If an e-ticket cannot be scanned, you can show it to the driver or inspector when boarding or during a check. Feel free to send us a private message on WhatsApp if you run into this again in the future. ^Joelle

### 5/5 — must in the Netherlands

*2025-12-05, version v2.46.1*

This app is the must in NL.  Cause google map sometimes recommends wrong routes

### 3/5 — Wrong timetable constantly

*2025-11-23, version 2.46.0*

Don’t rely this app to go to work or appointments, some bus lines are constantly wrong. Use google maps instead. For train it is useful

### 1/5 — Malfunctioning for multiple tickets

*2025-11-11, version 2.45.1*

Malfunctions for validation of multiple tickets. It resets to show the first ticket always.

### 2/5 — Not working after update

*2025-10-28, version 2.45.1*

I usually swear by this app since I moved to Amsterdam, but since the update a week ago it has been very glitchy and has stopped working completely this morning.

### 2/5 — Doesn’t work after update

*2025-10-21, version 2.45.1*

I recently updated the app as it asked me too but ever since then it doesn’t want to work. It is constantly loading but doesn’t want to work. Hopefully it will get fixed soon.

### 5/5 — Amazing Daily Use App

*2025-09-07, version 2.43.1*

If you want the correct route, timings and accuracy! Use 9292! Simple to use and no complications

### 4/5 — Very helpful

*2025-09-03, version 2.43.1*

It is a very helpful app if ur going to ur school on bus but it is also a bit complicated to understand another thing now with q-buzz is that it says that one minute remains and then the next it says 27 minutes it is ver annoying and another thing is the buses don’t care that u r late example I had to go on a bus that came at 11:39 and came at 11:36 and it just left without waiting

## Frequently asked questions about 9292 travel planner + e

### What does the 9292 travel planner app do?

This app serves as a comprehensive public transport planner for the Netherlands. It allows users to plan journeys across trains, buses, trams, metros, and ferries, buy e-tickets, track vehicles in real-time, and receive instant updates on any changes or disruptions.

### How do I buy an e-ticket with this app?

You can purchase an e-ticket for your entire journey directly within the app. Payment options include iDeal, credit card, and Apple Pay. The e-ticket can be used to open gates via a QR-code, eliminating the need for an OV-chipkaart or debit card during your trip.

### Is this app free to use?

The app itself is free to download and use for planning journeys and accessing real-time information. However, purchasing e-tickets for your travel will incur costs, which are clearly displayed within the app before you confirm your purchase.

### What public transport operators are covered by this app?

The app covers timetables and real-time information from over 10 public transport operators in the Netherlands, including major ones like NS, Arriva, GVB, RET, and many more. It aims to provide a unified experience for all your public transport needs.

### Can I plan journeys that involve walking or cycling?

Yes, you can plan your journey and indicate whether you wish to walk, cycle, or travel by scooter at the start or end of your trip via the 'Options' menu. The app can also show available rental locations for shared bikes and scooters nearby.

## Version history (last 5 releases)

### v2.50.2 — 2026-08-10

We have implemented the following useful improvements for travelers:
- Adjustments to make the app more stable
- Improved accessibility of the 'from' and 'to' rows in the journey
- Link to share Day Tickets

### v2.49.3 — 2026-07-02

We have implemented the following useful improvements for travelers:
- Adjustments to make the app more stable
- Accessibility improvements to the Journey Planner

### v2.49.2 — 2026-06-29

We have implemented the following useful improvements for travelers:
- Adjustments to make the app more stable

### v2.49.1 — 2026-06-17

We have implemented the following useful improvements for the traveler:

- Improvements to the Ticket Overview.
- The click area (tap area) for the “From” and “To” fields on the home screen has been enlarged.
- Other technical improvements.

### v2.48.2 — 2026-03-27

We have implemented the following handy improvements for the traveler:

- Bug fixes: The app has become even more stable
- Accessibility improvements

## Apps similar to 9292 travel planner + e

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [NS Travel Planner](https://appshunter.io/ios/app/ns-travel-planner/id370362301) | 4.8 (6,821) | Free | Travel |
| [BVG Tickets: Train, Bus & Tram](https://appshunter.io/ios/app/bvg-tickets-train-bus-and-tram/id1232772818) | 4.6 (1,828) | Free | Travel |
| [Trainline: Cheap Train Tickets](https://appshunter.io/ios/app/trainline-cheap-train-tickets/id334235181) | 4.9 (9,793) | Free | Travel |
| [Wanderu: Bus & Train Tickets](https://appshunter.io/ios/app/wanderu-bus-and-train-tickets/id962532589) | 4.7 (5,616) | Free | Travel |
| [Greyhound: Buy Bus Tickets](https://appshunter.io/ios/app/greyhound-buy-bus-tickets/id931612822) | 4.8 (232,450) | Free | Travel |
| [Busbud: Bus & Train Tickets](https://appshunter.io/ios/app/busbud-bus-and-train-tickets/id569615989) | 4.8 (4,873) | Free | Travel |

## More apps by 9292

- [9292 The Game - Travel game](https://appshunter.io/ios/app/9292-the-game-travel-game/id1620542831)
- [MeerPlus - Travel planner EBS](https://appshunter.io/ios/app/meerplus-travel-planner-ebs/id6466166387)

All apps by 9292: https://appshunter.io/developer/556557693

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*