VideoShow AI Video Editor User Reviews

Reviews Summary

Top reviews

App closing on me

I don’t know why the app is just closing ok me when I try to edit my videos, it’s glitching.

Response from developer

Sorry for the bad experience. Does your crash appear randomly or always? If you are making a video, it will crash, please record the screen and send the details to zhimin.zha@enjoy-global.com so that we can inquire and solve it.

My account is screwed up

I really like this app use it all the time but when I upgraded my phone I am not longer getting vip but it said I’m a vip I tried to pay again for a lifetime vip and it said I’m already a vp and still can use all the functions I really don’t want to pay twice can you please help me

I updated my phone and when I went to review my videos it says some are damaged is there something I’m doing to cause that ? Thank you love your app
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THE BEST VIDEO & PICTURE APP !!!! H A N D S DOWN!!! 🏆🥇

If you want to make a awesome slideshow or video show with your pictures and videos this is the app to use.. You can even add music in the background.. The developers should get something for making this app.. It’s easy to use and lots of different things you can do.. #1 APP 🏆🥇 The only thing is maybe add more of a variety of music.. Top hits..
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Thank you

Great application for making the video 👏👏👌

No problems until recently

I’ve been using this editor for a long time and haven’t had any issues until recently. All of my videos are blurry after exporting and I’m not sure why. I love how easy the app is to use and all of the features are great so I’m hoping to get this issue resolved soon

Good but one thing...

It’s good but it has one thing to it that one thing is if you have a long video like 2325 or just 20 or 15 I can take an hour half an hour or an hour and a half to actually load in but the app is good on the other hand it can help with short videos like two minute long I can do that in a snap of a finger it’s really good and I think you should get it it’s really good
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How do I cancel

How do I cancel this app before I’m billed for it?

Response from developer

We apologize for any inconvenience caused and if you have been charged, it is likely because you subscribed or tried a free trial and did not cancel the subscription before it ended. Simply deleting/uninstalling the application does not cancel the subscription, please go to App Store to cancel the subscription.

I used to love this app

Edited to add because I’ve previously downloaded the app I don’t have to sign in anywhere it just downloads when I click on it. Same phone same Id

I am really struggling with this app as now when I click to add text to a clip it just closes the app. I tried to delete the app and reinstall and now I can’t get back by vip subscription privileges 😢
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Response from developer

Sorry, please use the Apple ID that you subscribed to the VIP to download the software and then restore the membership. The problem of unable to add subtitles is under repair and will be resolved as soon as possible. Please wait patiently.

⭐️⭐️⭐️⭐️⭐️

這是我用過最好用的功能全又易學的視頻照片編輯app!重要還是🆓的🤩我會推薦給更多的親友一起使用~

Double Billing

My subscription is for yearly VIP, due in October 2020. However, come September, the app logged me out asking me to renew my subscription even with a full month to go. So I did, hoping all will be well.
However, come this October again, the app has logged me out asking for another full year renewal that I already did in September.
If you asked me, I’d say that is extortion and Apple store needs to know about this double extortion as it is.

Now I’ve been contacted and asked to demand a refund from Apple customer care. However, the problem is that the app billed me from within the app. It shut me out and made a request, fully bypassing Apple Pay. I’d checked Apple App Store to see when my subscription would renew and it stated October 2020. Yet, I couldn’t access my VIP account. There’s no contact or customer care access on the app. And I think it was intentional. If anyone else had a similar experience please review to help keep the general public aware of the scam.

I don’t know who to talk to about this issue, there’s no customer service. No link to serve. It’s a Chinese company and they are billing twice. I refuse to be duped of my hard earned money and demand the services that I’ve paid for or a full refund of my money.
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Response from developer

You can use the Apple ID that you ordered the VIP to download the application and then resume it. Repeated payment is not possible. You can consult Apple customer service for a refund.

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