Leave a Review Zwift Companion
Nice
Very niceRemz2121
Most unreliable and frustrating app I have ever used
I have found Zwift and it companion app the most frustrating and unreliable experience I have ever had in try to get fit. The Zwift concept is great but I have seldom managed to finish a route or a ride without some technical glitch. The latest was riding a london route and almost at the top of box hill after climbing for 10 min the app turns me around takes me down the hill and kicks me off the route I was doing. No way to stop it and get back in.
There is no simple user guide to using the app. All trouble shooting has to be done through forums and it is a struggle to get upto date a reliable information.
I am starting a search tonight to find another training game as this one has wasted so much of my timeShow lessmdcnam
Frustrating Watch Glitches
Sometimes it connects to the watch. Mostly not. Even if it does connect it might just drop whenever. Fix it.philosopherdog
OK but missing some features
The Companion app is a bit strange. It is a handy tool to communicate with other riders but is not useful in planning rides in Zwift or monitoring your progress. There’s no easy way to view your XP but you can see your Drops even though you can’t use them in the Companion app. You can’t configure your rider avatar. There is a round-about way to view routes to plan what route you’re going to take on but it’s very difficult to see what routes are on rotation and which you haven’t completed. The leader board is meaningless. If you run the Zwift app on another device it’s a pain to have to go there to do things like configure your training plan. I guess this app would be less disappointing if there was another app to do such thing’s quickly.Show lessg-m@n
App
Love how you can see w/kg on the companion app while racing, because it keeps me focused. When doing a solo ride and efforts on a course l Would love a lap button.
Noticed on my Companion App erg & incline are missing 🤔Marg Noonan
Five Stars-ONE change would make it perfect!
This app is incredible. I can disable the Heads Up Display on Zwift and immerse myself more into the ride, then look down at the companion for everything I need. Well, ALMOST everything. What’s missing? You can’t see the grade of the slope you’re riding on. This makes the app almost unnecessary because you have to keep toggling the HUD off and on while you’re riding in order to see what the slope is and what’s coming up. If they added this ONE feature to the app it would literally be perfect. It still deserves 5 stars for everything else it does.Show lesstamon14
Events
The events function hasn’t loaded for a couple of daysRico.1
Used to work, support needs improving
This app worked great for past 2 years. Suddenly, 3 weeks ago, ZC stopped showing live map view and I can no longer see map or drop group ride on’s.
After I ride, my activity eventually posts to companion app, but nothing is in real-time since this started 3 weeks ago.
I’ve reached out to support, completed all their “steps”, but find it frustrating I’m paying $14 for a service and the majority of their support is sending me to FAQ boards, community posts, or deferring to Apple as culprit.
Nothing, NOTHING, has changed in my hardware and set up. Everything was working fine for over 2 years. Now it’s not.
Please fix it Zwift. Please have a customer service team option that allows a conversation with an actual person, please don’t push this off to Apple. Just acknowledge the issue, tells us, the users what may have caused this-your message boards are full of other posts complaining about this-and why it suddenly changed recently, and just fix it or tells when you will fix it.
ThanksShow lessNooboddie Special
Zwift
I had tried indoor training with a static trainer and absolutely hated it. (Noisy & boring)
Bought a smart trainer and a membership to Zwift & that was the ticket. Just love it spend 4/5 times a week training.
Did my first outside ride 80K last weekend and the training made a huge difference.
100% sold in ZwiftShow lessJohn rink rat
Issues with companion app
Companion is automatically lacking onto photos on my iPhone under privacy setting without my permission. I’ve deleted the app and reinstalled it serval times and only when I sign in does the app connect to privacy under photos please correct this. This should only apply if you add a photo and the app needs to access the photo section to add. Other than that this should not be doing this on my iPhone without my permission. Also it won’t let me take it off unless I delete the app but once I install it again it pops up. Please fixShow lessName_here109
