No response from support: UPDATED!
Update: great response from the developer, made the purchase! Was never unhappy with the product—it’s great—and now they’ve reached out and made things right with me. That’s all you can ask for, and I’m so happy they heard me on this! ☺️
[old review] I’ve emailed them multiple times- the app says, before you start the trial, that there is a lifetime one time purchase available for $40 or $50. Then once you download the thing, that option is gone. Only monthly and yearly options are available. I could really, really use these templates, but don’t want to have a recurring charge on my account. I don’t understand why support doesn’t respond. I’ll amend this review if they ever get back to me, but I’m not holding my breath.
[old review] I’ve emailed them multiple times- the app says, before you start the trial, that there is a lifetime one time purchase available for $40 or $50. Then once you download the thing, that option is gone. Only monthly and yearly options are available. I could really, really use these templates, but don’t want to have a recurring charge on my account. I don’t understand why support doesn’t respond. I’ll amend this review if they ever get back to me, but I’m not holding my breath.
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Response from developer
Hello EmilyCello, Apologize for late communication. We have the option to make the purchase via the mac app. Purchasing the lifetime option this makes it work on all devices. Also on iOS.
No response from support
I’ve emailed them multiple times- the app says, before you start the trial, that there is a lifetime one time purchase available for $40 or $50. Then once you download the thing, that option is gone. Only monthly and yearly options are available. I could really, really use these templates, but don’t want to have a recurring charge on my account. I don’t understand why support doesn’t respond. I’ll amend this review if they ever get back to me, but I’m not holding my breath.
Show less
Response from developer
Hello EmilyCello, Apologize for late communication. We have the option to make the purchase via the mac app. Purchasing the lifetime option this makes it work on all devices. Also on iOS.
Pretty basic stuff
Not worth the money