Non-Responsiveness
Is there live people inside of this app??? Can you hear me?
Pretty much useless
No button to report a complaint; not simple to navigate as there’s no description of how to report a complaint or how to use the app unless you have to play around with it awhile; the city does next to nothing to fix any issues reported or handle any requests, especially in a timely manner.
Don’t advertise as an ”easy to use app to report and issue requests!” when this garbage app is anything but. Needs WAY more work.
Don’t advertise as an ”easy to use app to report and issue requests!” when this garbage app is anything but. Needs WAY more work.
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Love the app
It's a much more convenient way to report non-emergency issues that are happening in the city. Rather than making a call and risk being on hold for an extended period of time, this app can be used and the issue can be reported in possibly less than five minutes. It's like having city hall at your fingertips.
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Convient
This is a very good app. The lid on my recycle app broke. I filled in a little information and took a picture of the damage and sent it. I got a reply that my work order was received. I got a second email telling me when and what the process would be. Very efficient.
