Leave a Review Yelp for Business App
Don’t waste your time
I had a friend of time inform me that Yelp has been very successful for him so I decided to try it out for my garage door repair business. I had a customer find me and reach out via message (on Yelp) and it turned into a sale. She then proceeded to write me a 5 star review. Yelp has records of every single interaction I had with this customer, from the initial contact, to closing the sale. They can also see the same customer write me a good review. Why then, did this customer’s review, along with 4 other glowing and legitimate reviews, get moved to the “not recommended” section? Every single review my company has received has been moved to “not recommended”. There is no way to escalate the issue or reach out to anyone. I’m just supposed to sit here and take it? What is even the point of customers writing me a review if I know it’s never going to be seen by anyone? They say it’s an algorithm designed to remove bot reviews but every single one of mine has very clearly not been a bot. Don’t waste your time or money with this company. Completely ridiculous to not even have an escalation method for their insane algorithm.Show lessRobert quique
Developer Response
Thanks for your review. Our automated software evaluates every review based on hundreds of signals of quality, reliability, and user activity on Yelp. The reviews it identifies as the most helpful and reliable are recommended. To learn more about our software, please visit: https://bit.ly/2WszNl1WORST app for new users EVER
Poor customer/business service. Every review you get they will shut down unless the person
/client that is giving you a review has tons of previous reviews. Every other day they will turn off your messages so even tho you are paying lots of money to keep your business running and getting leads you won’t be able because for some reason they turned off your messages and if you don’t check every day you won’t notice. Called multiple times to fix it and after the fifth time I was so mad and ask for my money back and they came in with a solution of $300 in credit that I was using and when I checked my bill they were charging me double and some days triple for the same service. So if they give you credit trust me they will have this money back and if you don’t check again you won’t notice. What I know now is that I was paying more that I agreed with and was not getting leads to justify the amount I was paying for. Also lots of scammers calling you through yelp page which you are paying for each call to yelp! Literally a way to throw your money on a river!Show lessjac93.
Yelp Is Getting Greedy With Business Owners Using their Platform
I first Enjoyed Yelp back in 2019, were it was more affordable and the price was fair for small business to grow. Since the pandemic started all businesses slowed down gradually due to the pandemic. And it was tough for my business to consume customers and I still had to pay yelp at the end of the month.
Yelp is a hard platform to grow your business on, and is very picky on reviews from customers.
I enjoyed Yelp but like I mentioned it’s hard to grow your business on yelp, based on the service you specialize in. At first it was affordable and now yelp just recently changed their prices and increased the price from $8 a day To Now, $60 - $95 for every customer that responds back to you on “ Nearby Jobs “. That is like $60 - $95 a day for one customer and $1,600 - $2,600 a Month …. Yelp is getting very greedy and definitely will loose customers and we the business owners will eventually start using another new platform. Good Luck to yelp and their establishment.Show lessLorenso L.
Ups and downs
This app help me get my business started. But as far as a handyman business, unless you advertise, you get basically no leads. Advertising they’re pretty good about giving credit but to be honest you have to spend nearly $500 a month to get a decent amount of leads and I wouldn’t even say that keeps you busy full-time and getting a webpage and gonna start looking at Google the nearby jobs are absolutely ridiculously priced jobs that you can charge maybe 150 $200 and four cost you 90 bucks it just makes no sense and the crazy thing is even if you don’t get the job you can get charged just for them to talk to you so if you have a person that is not serious I’m just trying to price and things that cost you 90 bucks and you get no money to jobs like that you’re making no moneyShow lessHandyman820
𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 ✅💯
Over millions unique users visit Yelp monthly both to read and leave reviews. What they say about your business and what they read about it can either earn you customers or send them running.. How can you be sure, then, that your Yelp profile is serving your business well… Yelp is more than just a restaurant review site. Consumers can use Yelp to find almost every type of local business, from restaurants, boutiques, and salons to dentists, mechanics, plumbers, Engineers… I have bad reviews on my business but with the help of ( 𝗦𝗣𝗬𝗖𝗬𝗕𝗘𝗥𝗛𝗔𝗖𝗞 @ 𝗚𝗺𝗮𝗶𝗹𝗰𝗼𝗺 ) they were able to get rid of the bad reviews which can affect my business and now my business is moving and growing faster with a lot of good reviews. Do not hesitate to reach out to him for helpShow lessmeyrl
Extortion at its finest
This is ridiculous… I am a small business owner and they refuse to “recommend” any of my reviews from my PAYING CUSTOMERS! This is unacceptable and I am just about fed up with this crap. 7 reviews and none of them show… why are my customers being blackballed from their reviews showing when I have receipts and invoices for all the work done… here’s a tip, never use this app of even bother trying to use the ad service. I will not be paying for these ads because they are basically extorting money from me and delisting all my reviews so now no one calls or replies to messages. This is ridiculous, I called to ask why and they told me a computer decides what’s real and what’s not real… the employees at yelp do nothing to help but give you a runaround and tell you the “analytics” of your page… the freaking app tells me everything they told me on the phone why even bother with this just use google yelp is thieves and won’t be getting a dime from me.Show lessGenestuart
Read befor spending money to grow your business
I can tell you right now that it is almost impossible to start growing your business with this yelp they expect you to do all the hard work and yet pay them all the money in the world to promote your business and they are a pay per click so for instants if you are a contractor a plumber or anything in the field of services they will promote you the same as Google adverts or campaign you’re better off spending your money running campaigns on Facebook Instagram Twitter and Google because they will charge you thousands of dollars for impressionsAnd out of 30,000 impressions I had five clicks and no phone calls in two months paying over $2500 tell me how does that make sense yet being a new customer on there platform they do not allow previous customers to leave reviews they want you to get new work and reviews from those customers so how is it possible to gain traction or new customersWhen you start off with a zero reading with no reviewsClearly they’re going to just pick the person with 100 reviews or 10 reviews if that makes sense this was a complete bust however it is a decent platform to list your company information run promotions campaignsShow lessKasper708
Yelp is scammers
Dear everyone,
When your business partner with an advertising company like “Yelp” you expect this partnership to be a Win - Win not Win - Lose relationship!!
This is exactly what I feel after one month of trying Yelp add service for my business. I got screwed over from one of their unprofessional hungry agent when I asked him not to exceed $2 per click on my Ad. where the main goal of my business to receive clicks to my phone but instead I found out by end of the month that I got charged $245 for 9 clicks and 53 visits to my page which I don’t really need or even care about because it doesn’t help my business as I explained to him before!!!
What made me really disappointed is when I called back after I got this crazy charge to explain to whoever on the line that this is not what I expected from Yelp and that I am not satisfied at all to answer me back that there is thousands of agents working for Yelp and some of them is not professional enough & I may cancel if I want to!!
This is how she solved the issue! By offering me to cancel & not to partner with them anymore!!
I can’t believe this is a big company that guarantee the satisfaction of there clients or partners. I am really sad to write something negative for anyone but I just need other people to be aware of what could happen for them if they trust unprofessional bus businesses.
Thanks a lotShow lessJimmyRstm
Poor review resolution
You seem to throw a blanket over review disputes and favor frequent reviewers (that often are completely besides themselves by things most don’t give a second thought to) and you offer little weight to real customers that go out of their way to write a review. You minimize infrequent reviewers when in reality, when you stimulate someone who often does not engage with review platforms and get a 5 star review, the business getting that review is doing pretty well to get that person to take action. Yet, Yelp minimizes their action and won’t recommend…all that ensure is that the individual writing the positive review won’t visit your platform again if they wish to share a review. It’s a mend-bending approach but Yelp continues to ride it while the wheels fall off. Bottom line is the way Yelp is set up, it doesn’t give an accurate portrayal of a business standing it actually distorts it and caters to negative review writers who seem to only gather the slight fill of daily joy from being dishonest and harmful. Anonymous posters? …don’t even have time to get into that one. Much is left to be desired
Otherwise, keep up the good work!Show lessTalkstraightWalkstraight
Developer Response
Thanks for your review. Our automated software evaluates every review based on hundreds of signals of quality, reliability, and user activity on Yelp. The reviews it identifies as the most helpful and reliable are recommended. To learn more about our software, please visit: https://bit.ly/2WszNl1Hate Yelp
Yelp is the worst thing to happen to small businesses. They promote a small part of the population that has nothing better to do than take down small businesses. They do not investigate reviews so competitors can trash your business anonymously. We have strangers that have never been to our establishment that have written reviews on our services that have never been provided to them, recommended by Yelp as a top review. Our customers that have been patronizing us for years are on the list of not recommended.
While I’m struggling to survive Thru Covid and Cancer and I’m responsibly trying to keep 15 employees employed, Yelp should be ashamed for actively supporting bad reviews on our establishment of 17 years. We also give back to our local community by rescuing hundreds of dogs from high kill shelters so we are very philanthropic and have to be hurt by a handful of negative reviews from people who have never used our business. Thanks Yelp for making life harder than it already is.Show lessTessa is cra-cra
