Leave a Review Yelp for Business App
Bad review system
I run a small business and work hard for the customers we get, I’ve received 7 amazing reviews and all 7 of them were taken down because yelp thinks I’m asking for reviews! Then I got a 3 star review from someone that I’ve never even done work for, this guy left a paragraph of crazy information about my business after I had by far one of the shortest customer interactions. I checked the reviewers info and it looks like he was going onto multiple peoples businesses in my field and leaving bad reviews, which I believed to be a competitor so I reported it and out of all the 5 star reviews I got that got taken down by yelp now they say that the 3 star review left by someone I’ve never done work for or had any negative interaction with is the real review and they won’t take it down. So I’ve decided to take our yelp ads down and try some other ones.Show lesssmall business owner.....
The good feet store Long Beach Towne center
I have been having problems with circulation in my right leg. Also foot pain. Also hip and back pain. I was advised to wear compression socks
By my Dr. The pain on my right side made it difficult to walk. I had been wearing an expensive name brand sandal but my discomfort increased. I take care of my invalid husband and feared I could not do it anymore.
I decided to try The Good Feet Store. I cannot say enough good about my wonderful experience there. Maggie was the sales person
I had. She was excellent!!!! Explaining the orthotics and how they work. The response
Of my body to the change in my shoe support happened so immediately. I was amazed, shocked, wondered how my body could actually register a noticeable difference so quickly…. But it definitely did!!!
As I left the store I held back my tears. I wasn’t completely without some pain but I could tell
I was going to be feeling so much better.
Maggie did follow up calls with me on the phone. I returned to the store for my next arch
Support for leisure home wear, slippers. She installed the Velcro points and continued explaining the philosophy behind the product.
I have never written on Yelp about anything
But this is so important to tell others who have difficulty walking ! The solution can be the orthotics. It sure was for me!
Thank you Good Feet Store and Thank you Maggie.
I still can hardly believe the immediate change for me. I am thanking God for this!Show lessmres Ned Pepper
You have to spend money to make it!
I like Yelp at first it’s hard because not a lot of people trust you with 0 stars, so your basically working from scratch. But if you hang on tight it’s worth it! Although the only reason I give it a 4 star is the way they do their reviews, I got so many good reviews 5 stars but I’ll say 1/3 of them got remove because of their algorithm it’s annoying because your customer can tell you “thank you so much I'm going to leave you a great review” on message or text, then boom they remove the review just because it was mentioned. I hope they change their algorithm with reviews because Yelp is a great marketing place for small business! Yelp helped my business from 2k to 10k a month! On my first year!Show lessjamesfcruz
Yelp delete or move your reviews
I’m not too happy with yelp, they deleted some of my reviews and other moved to not recommend, I have like 10 review that I works hard for it and when I call yelp they said they can’t do anything about also the app ask me they were remove because I probably ask for a review or they not even my clients.
I loose some clients because I got the point to not have any, also one user of yelp never ask me for a service, I don’t even know who is that, but this person left me a review and I don’t even think is one of my client, a weeks before yelp send me an msg through yelp app saying no one who is not your client will be able to leave a review but this negative review for my small business is the only one my page yelp is showing.
😭😭😭😭😭
Hope yelp can do something about it !
Had a lot of potential for small businesses like mine.Show lessdp cleaning fresno ca
TJ electric in Hopatcong NJ
Joe Howard is the owner of this establishment and is a very dishonest man in my opinion. Here is why! This guy pads a bill, does shabby work, actually doesn’t do work at all and then sends a bill for payment! He was brought into my home to do work! He made up his own job and billed me for it, never doing the work that he was hired for! Nor was the work he claimed he did ever done. I was also missing money after he left, I ask for it back and he never returned my calls or the money! As well as charging a service fee for a credit card, which I never paid with. I had gave him cash never using a credit card. I was smart enough to get a signed paid in full receipt or he would have claimed I never paid him. This man also harassed my wife none stop, begging for more money, when he never did any work! You would be foolish to hire such a man or business! There are better Electrition out there. I paid him out of fear for my wife’s safety. Always check some your thoroughly before you hire them this is what happens when you don’t.Show lessgofcyourmom
Many shortcomings but the only option
I have 16 five star reviews, but only 6 that show and 10 are stuck in unrecommended, some of them for over a year now. I’m a small business that works hard for these reviews and it’s incredibly frustrating to not be able to showcase these reviews to potential clients. Yelp is also frustrating in that it lumps Musical Instruments and Teachers into the same category despite them being two completely unrelated careers, I’m a violinist/teacher yet get bombarded with so many requests for guitar lessons, piano tunings and other unrelated requests, yet have to waste so much time replying or else my messages response rate goes down and is negatively impacted. I’ve also blacklisted and tried to block any tags and association with mariachi, yet the majority of my messages are requesting mariachi. It’s a huge waste of time replying to all of these unrelated messages at the fear my message response rate will be negatively impacted. Yelp has a lot of improvements to make and I’m overall very dissatisfied, yet don’t have much better options for advertising as a small business and am just having to make do.Show lessfrozenfiddlerose
A Different POV
Let me start by saying Yelp is good platform when it’s from a customers point of view, the user interface is great but when you’re the business side, it’s a whole ‘nother story. I personally have the Nearby Jobs feature active. This means when there’s a request for my line of work, I’ll get notified, not hired, just notified. So it’s ok, there’s multiple businesses trying to earn the customers bid. We as businesses don’t get charged to quote, we get charged if customers respond back. Now normally it’s ok if the customer wants to ask a few questions before hiring or going elsewhere. Customers here respond with 2 letters on average, NO, and that is all it takes for Yelp to charge you, a small business $20 to $50 for the ‘conversation’. That’s not fair, it’s like going to a retail store, going to the cashier, I don’t want it, and somehow the property owner charges the cashier for interacting with the customer. The cashier didn’t do any business, all they did was informed of their pricing and the customer says no, that’s good enough to charge the cashier. Same here, Yelp will charge as long as the customer responds back, they offer refunds but you have to explain why, and at their discretion they will approve or decline the refund. Imagine 5 customers reaching out to you and then not choosing your service, you just lost $100 without even making a dollar.Show lessSpace Maester
Remove review all the time
I been start with yelp for 2 month, it was very hard to make customer happy and write the review for the bussiness, but you always remove all of them. i argree that some account look fake, but you have to know that, people search our bussiness on yelp, they click to call and direction come to the salon to get service, then they happy, write the review. your smart system know exactly, but why they remove? i hope Yelp fix your system more smarter, so Owner can excited to work with Yelp and bring yelp to more people.
Some account with all full picture and long review, they even check in and upload a photo. how can you remove with your “not smart” system!??!!!!
Yelp always remove good review. for example, you will remove all 10 good review, but only remove 1 bad review. i know automatic, BUT Your system was made AND SET UP By Human. so they will remove more good review than bad review.Show lesszưan
App works 75% of the time but Yelp doesn’t deserve my money
Yelp doesn’t deserve one penny of my advertising dollars. When you default every excuse to “because of our algorithm” - which is proprietary and built by you - is just a cop-out. If any customer takes the time to go to Yelp, create an account and leave a review then their experience should be worth something! By filtering out that person’s review Yelp has told them they are not worthy and their opinion and experience isn’t good enough. How do you expect to gain more users if you don’t let people start somewhere? And you’re punishing the businesses - who are PAYING YOUR BILLS in the process!! I will not spend one more cent on Yelp, since your “algorithm” decided to filter out all my positive reviews and leave the negative ones. I will deter everyone I possibly can to avoid Yelp both as a customer and a business. We should not have to spend thousands of dollars - with zero return on investment. I have not gotten any jobs from “we found you on Yelp”. They did find us on other sites and search engines - which don’t filter reviews and have a much more affordable (often free & organic) method for business advertising.Show lesspissed_off_drivers_everywhere
Not Worth The Time Or Money.
I’ve honestly only had my page active for Yelp for only a week. 7 days that’s it. In those 7 days, I have gotten someone claiming that I worked on their house which I did not do, numerous scam calls trying to get my information and get me to transfer to Google, and when I asked on average how many jobs would I receive, I was told a minimum of 10. No one has messaged me for a job. And now I am in a situation where scammers are calling and texting my phone non-stop and I have an over $150 charge that I am going to reluctantly have to pay. Very disappointed and dissatisfied. As a small business owner and a family man I deserve better than this.
UPDATE: So to even get your business name off of Yelp, you have to shut down your business and delete all other social media of your business. Pretty much if you cancel on Yelp, Yelp goes out of there way to make it near impossible to have a web presence afterwards. Why? How is that even a legal business practice? Got it cancelled. Was told that would be charged on the 1st for the week however it’s in 2 separate billing cycles?? So I’m getting charged 5 days in one and 2 days in another. Only to figure out that I got charged today! It is the 23rd! All in all I’m happy I got out of this financial death trap! Also I AM NOT GOING TO GOOGLE ADS. This way other users will know this review is coming from a an actual person, who dealt with firsthand experience.Show lessbloodface9476
