Yelp for Business App User Reviews

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  • Reviews killing business

    People who get bad experiences are more likely to give you a bad review,after helping more than 100 customers I got seven reviews and one of those 7 was a bad review and that’s the review that yelp decided to keep in my profile and my star rating went to 1 star immediately killing all traffic to my business,I tried to pay good advertisement almost 1000 dollars a mont and it was a waste, still not traffic on my business at all, After receiving 2 to 3 leads a day from nice customers I went to nothing in months. I ended up canceling advertising a while ago because there was no reason to keep using it, this got worse and worse and of course you get calls saying that you have to pay so they can fix everything for you,I got all proves calls,a chart decline,amount of customers that reached out in the past and how much I have paid during past year.
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  • Not bad or good

    Nothing special here, but there are bugs that create concern. I don’t accept cryptocurrency, have changed my business profile to match, but the change does not stick. Also, I did select to have my address not displayed because I do not have a storefront, and all of my business is done at customers addresses, and that too does not stick. Finally, my business name changed recently but is still listed on the www as both. So I claimed the second spelling and it has become the default account. I keep getting alerts to “add business hours, or add a picture.” I don’t need/want double the work to be on yelp and wish there was a simple way to “link” the “locations” so they showed the same thing, but I cannot find a chat, email, or phone number to use to communicate with anyone at Yelp. So...three stars seems fair.
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