Great Accessory Once Programmed
The device did not work as intended out of the box, and while configuring the device was not intuitive, it performed exactly as expected once programmed. Be sure you observe the highlighted buttons when configuring the pedals and you’ll be fine. Highly recommend it.
Response from developer
Thanks for your review!
Pairs but doesn’t work intermittently
Pairs with iPad. Ok but then sometimes won’t do functions. Unreliable.
Absolute junk
The app doesn’t behave as it says on the manual. Doesn’t work with Logic transport controls as advertised.
Emailed the Airturn support email the guy is just a sales guy has no idea how to fix anything.
Submitted a ticket via the in app support and didn’t get a response. Avoid!
Emailed the Airturn support email the guy is just a sales guy has no idea how to fix anything.
Submitted a ticket via the in app support and didn’t get a response. Avoid!
Erroneous responses with OnSong
BT200S6 doesn’t scroll correctly, and the volume pedal must
be pressed twice to get the next 7% up or down. Working on configuration. Will add new info if successful. Meanwhile, it’s been frustrating
be pressed twice to get the next 7% up or down. Working on configuration. Will add new info if successful. Meanwhile, it’s been frustrating
Worked Great for 2 Mo then Broke
This pedal worked well for two months and then the right pedal just stopped working, I’ve tried uninstalling/reinstalling the app but nothing so far.
Great app, less great support
Edit to add: hello developer. I had opened a ticket, many months ago that I forgot about until just now. Because I never received a response to my issues beyond being promised that I would receive answers in days. I even reached out by phone and received very odd advice from “Dan” in support. The advice he gave me was so confusing that I contacted forScore support in response. THEY were so confused by his advice that they reached out to the Director for AirTurn and HE was confused by his advice. Then, silence.
So, since I wrote this old review, I must say: support is an absolute mess and nobody has any idea what’s going on. Subtracting a star for how comically bad this has been.
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App itself is solid, functional and quick. I especially love the configurable timeout and de-bounce for AirDirect devices (I have a BT-200). Unfortunately I have a major issue with mode-1 support with my BT-200, as it is quite broken. I suffer...:
1) Frequent, inexplicable disconnects while using
2) Will connect within ~1 second one day, take 10 seconds the next, or completely fail to be recognized by the app the next
3) Sometimes the “status” page reflects button presses, sometimes not, seemingly at random
4) One notable time, the AirDirect section of the app showed my pedal flashing between “connecting” and “discovering” only to spontaneously fail after about a minute of this
5) ANOTHER time, the Bluetooth pedal’s status LED showed connected, but the app would refuse to see it altogether, while simultaneously working with forScore
None of these issues occur in mode 2. I have taken every step proscribed to me to resolve connection issues, to no avail. What’s worst of all, is I have heard no word from support on this issue since reporting it 5 days ago. Right now mode 1 is utterly useless to me as I would never have the guts to use such an unreliable feature in performance. So any possible benefits (tight app integration, power saving, etc) are wasted for me because of a very broken implementation of mode 1.
Great app in general, but stick to mode 2 for the love of Pete!
So, since I wrote this old review, I must say: support is an absolute mess and nobody has any idea what’s going on. Subtracting a star for how comically bad this has been.
—
App itself is solid, functional and quick. I especially love the configurable timeout and de-bounce for AirDirect devices (I have a BT-200). Unfortunately I have a major issue with mode-1 support with my BT-200, as it is quite broken. I suffer...:
1) Frequent, inexplicable disconnects while using
2) Will connect within ~1 second one day, take 10 seconds the next, or completely fail to be recognized by the app the next
3) Sometimes the “status” page reflects button presses, sometimes not, seemingly at random
4) One notable time, the AirDirect section of the app showed my pedal flashing between “connecting” and “discovering” only to spontaneously fail after about a minute of this
5) ANOTHER time, the Bluetooth pedal’s status LED showed connected, but the app would refuse to see it altogether, while simultaneously working with forScore
None of these issues occur in mode 2. I have taken every step proscribed to me to resolve connection issues, to no avail. What’s worst of all, is I have heard no word from support on this issue since reporting it 5 days ago. Right now mode 1 is utterly useless to me as I would never have the guts to use such an unreliable feature in performance. So any possible benefits (tight app integration, power saving, etc) are wasted for me because of a very broken implementation of mode 1.
Great app in general, but stick to mode 2 for the love of Pete!
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Response from developer
Edit: apologies again for you bad experience, this shouldn’t happen. Please submit another feedback report in app and start your message ‘FOR DEVELOPER’. Apologies for these issues. Please submit feedback in-app after problems occur so we can help debug these issues further.
Page turner for SongbookPlus
It works great as a page turner for my music App. Use Mode 2. So easy to set up.
Updated review: I purchased the Bt200s-6 and was excited about the Bluetooth midi capabilities on mode 7, Ease to set up to control my Korg pa1000 style parts through iPad. I was getting a Bluetooth disconnect sporadically. I did all the recommendation on setting for the iPad, which they said would cause this. Opened several new support tickets. I went with another competitor Bluetooth pedal that had same midi capabilities and been working several weeks without a problem. I ended up returning one of the two pedals I purchased. Just using the existing in mode 2 for page turning.
Updated review: I purchased the Bt200s-6 and was excited about the Bluetooth midi capabilities on mode 7, Ease to set up to control my Korg pa1000 style parts through iPad. I was getting a Bluetooth disconnect sporadically. I did all the recommendation on setting for the iPad, which they said would cause this. Opened several new support tickets. I went with another competitor Bluetooth pedal that had same midi capabilities and been working several weeks without a problem. I ended up returning one of the two pedals I purchased. Just using the existing in mode 2 for page turning.
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Response from developer
We are really sorry to hear you’ve had these issues. Please contact support@airturn.com for further help with the MIDI problems.
BT-200
Manual confusing for first time user. Manual did not explain closed pairing directions in detail. Foot pedal setting modes confusing.
Response from developer
Thanks for your feedback. We are constantly trying to improve. You can modify the pairing method in Advanced settings or by holding the mode button when powering on, the new method is confirmed with flashes - 2 for open pairing, 3 for closed. If you have any more detailed feedback please get in touch at support@airturn.com
4.5 stars - super dependable
I’ve been using the BT-106 AirTurn Duo with a 1st gen iPad Pro 12.9” every day since November 2015 - over 3.5 years and counting. It has never let me down in hundreds of rehearsals, shows, concerts, festivals, church services, and personal practice sessions. It’s a perfect rig for what I do, which is a lot of accompanying, shows, concerts at the piano, keyboard, etc. At first, I carried a paper music back up folder to gigs, but soon realized I didn’t need to do that. The battery life is great. I’m more worried about the iPad failing than the AirTurn. The iPad/AirTurn rig has changed my life profoundly for the better. I wish it had existed many years ago when I was starting out in the business. Once paired with your iPad, it stays paired. I’ve had to pair it maybe 3 times total and put it back in the correct mode once - probably due to my own error. Minor criticisms: unintuitive programming using little buttons and not much feedback from the device. Hard to see on a dark stage under the piano. Can slide away from you unless you use a little gaff tape to stick it down. There was a learning curve retraining myself to turn pages with my left toe instead of my right hand after so many years. LOL. There is also the phenomenon where you are reading a paper score and tap the AirTurn expecting it to turn the page for you! Hahaha. I’ve talked to others about this and It really happens!
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Response from developer
Thanks for the feedback!
AirTurn
Solid, strong, simple. Lightweight and 150-200 hrs on the rechargeable battery. What’s not to like? I might get a smaller one for a simple rig. Well done!
