How do you know your report went thru??
Tried to report a street light out. When I finished entering all info, pressed "submit", and boom! all fields cleared, no messages of any kind. Turns out, report did go thru, but app does not provide any kind of confirmation. Ended up reporting it three times! That's some lousy programming.
Good but needs a tweak
This app is useful if you are a Sawnee EMC customer and will allow some tasks to be done without a call to customer service. The functionality to report a problem with a street light is useful. Once you complete the form and hit Submit, the form clears without any confirmation to the user that the request was accepted or successful. This can lead to duplicate requests. Needs to be fixed.
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It's easy and simple
It's not the sexiest app in the market but I love that I can track my usage and account balance from anytime anywhere and pay my bill. Finally, a utility company that gets it!
monoplemc
Sawnee EMC's app quality is on par with its level of service and value to customers. Unsurprisingly it will completely drain power/ battery resources after minimal use. It does however provide some visibility into their dismal consumption data quality and sketchy business practices.
Fantastic!
Love this app! I like paying my bill from my phone and checking usage, too.
Forgets random usage data
I have this app on my iPad & iPhone. It used to work great. Now it randomly shows some day's usage as zero.
Re-downloading the usage data doesn't help. It just changes the days that are zero. Deleting the app and reinstalling doesn't help either.
Re-downloading the usage data doesn't help. It just changes the days that are zero. Deleting the app and reinstalling doesn't help either.
