23andMe User Reviews

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  • I expected more

    I really expected more all it come is 99% ashkenazi Jewish that of course I knew already I was hoping for example: which countries I know the boarders of the empire and countries changed a lot since the beginning of the 1900 or and a lot of times but at least should says Russia/ Romania which is both of grandparents from my mother side, it didn’t mention nothing from my father side and they where born in Hungary they are from a city called Paks like 70
    Miles fro Budapest . I didn’t have any relationship with my father side of the family so I was hoping for some enlightenment about them I got more information vía pleading to the Jewish Community in Chile to get in touch with some lost relative in retrospective wasn’t worth the money.
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  • My experience using 23&me

    I recently joined after my daughter did. Being an attorney who believes in the adage “trust but verify”, i did a lot of reading prior to joining & became sufficiently comfortable to want to take part in some research. (one can opt out at any time). This site is fascinating & addicting! (much more so for me than FB used to be). It’s exciting to see names of relatives of mine that I haven’t heard in years & be able to send a safe msg through the site to reacquaint. It is fascinating to see names of people I recall my parents talking about when I was a child & contact their offspring who are my DNA relatives. And people have messaged me looking to explore relatives we have in common. I found I share DNA with well over 1,000 people who have participated in 123&me. and the site shows a map of countries in which those DNA relatives are likely from or live now. At the least, the educational offerings on this site are worth exploring if you are thinking about finding relatives and exploring your heritage & your personality.
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  • Not bad but could improve some functionality

    Overall it’s a good app. User friendly for the most part and a beautiful interface. That being said, it could use some improvements. There’s no actual messaging section so if you want to message a relative, you have to go to that persons profile and click message. It would be great if there was a section totally dedicated to messaging where you can access them at the same time. There’s no notification that tells you when you get a new message either. You just get an email which can get a little excessive. Also sometimes when you try to send a message, the messaging function will randomly just close out in the middle of sending a message. Same when you try to put anything in the “how can we improve this feature” section. When you try to enter cities relatives were born in it doesn’t always work. You’ll select a city and it disappears similar to how the messaging function just closes you out. There’s also A LOT OF INFO so sometimes it’s kind of hard to find your way around because some sections are sort of arbitrarily labeled. I sometimes struggle to remember how to get back to things I’m looking for. These things don’t keep me from enjoying it though. It’s just a bit frustrating and I feel they could be easily fixed. When you consider the amount of information you get in this one app, these issues are minor and I hope 23 and me will fix them in the future because it could be great.
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  • Needs upgrades

    Excellent service and information about ancestry and health report.
    The app does need to improve the messaging part because it’s clunky and kicks you out of messages sometimes.

    It also lacks the feature of ancestry, and my heritage services that allows you to create and fully edit a family tree. This family tree feature should be added and all relatives should be able to work on it together to try and complete an entire genealogy tree for the family. Being able to share this family tree and input all sorts of information from our diseased ancestors would greatly benefit 23andMe customers who have purchased the service to look for loved ones.
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  • Would recommend

    It’s about as good as an app could be that hasn’t figured out scrolling on a phone. Yes, when you are answering questions, it doesn’t let you scroll to see all the answers, making all the research they collect inaccurate. The only other thing that needs work is connecting with relatives. Location is a filter that can’t be applied by itself, why? It also takes some wild guesses at close relatives, but it’s still pretty impressive.
    The ancestry is really good and the health leaves a lot to be desired.
    The single most important thing about the app is that they keep refining and improving! The more information(also money) they get, the more accurate results they get. If you decide to buy it, you can keep coming back to see if they have more accurate results for you. They don’t just take your money(and saliva) and run, they use it to get better! As mentioned earlier, health isn’t worth the money yet at least, but I don’t feel too disappointed because I’m hopeful it will be improved later and if not, the ancestry was worth the money itself. I was also happily surprised by the noteworthy people in history that you share DNA with. It’s a nice little value add that may be unique to 23&me. It’s also has an intuitive layout that’s easy to navigate for the most part.
    Keep up the good work!
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  • Useless and obvious

    This app was extremely unclear on what their capabilities are.i got this kit to learn more about generations way before me, and see what areas of the world I could have links to from centuries ago. I am Indian , from Africa, and my family history is from all over the world though badly documented. Those at 23andMe were accurately able to discern that I was from India 2 generations ago, and were incapable of finding anything further than this. All the information I got I could have got from my grandfather for free. At no point before purchasing the kit did they convey that their data relies on only samples they have already collected voluntarily from the USA, not a broader database, of which Indians at such a tiny portion that it’s obvious they would have very little data. Extremely disappointed with this, it was a complete waste of time and money. If you are not from a well documented race/group of people, this is absolutely pointless. Would not recommend.
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  • William Kosh

    I have some successful results but haven’t spent long enough to learn how to navigate the site. For example I am 58% British and Irish and am trying to find out if this can be split further into probably the English and Irish components. I also cannot establish whether my ancestors are all from my fathers side or a mixture from both parents. Anyway in my view a really informative result with a very friendly presentation.
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  • It Happened to Me!

    I never thought this site would actually help me find family, but I’m here to tell you it’s possible! I joined this site about 4 years ago in hopes of finding some of my bio family on my father’s side. I never met him and he never knew I existed. Until October 4, 2018. A possible 2nd cousin reached out to me and it turned out he’s my nephew. He led me to his dad- my 1/2 brother. He then led me to my biological father who is 80 years old now. It’s been an emotional rollercoaster but if you are hoping to find relatives- it’s definitely possible. I talk to my bio dad every week and we’ve exchanged a lot of photos and cards. I have 6 new 1/2 siblings and their families. My brother has been amazing and we are planning a vacation to meet in person this summer. We’ve been making up for lost time with cards, gifts, texts, FaceTime and lots of conversations. I’m very grateful for this site and what it has brought me! I went from being an only child to all this family!! Thank you 23andMe!!
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  • Found my birth family

    I was adopted at birth and my records were sealed. At first I sent dna to ancestry. Ancestry only gives you your heritage and the ability to start a family tree. I decided to send dna sample to 23&me to see what the difference is between the two. 23&me is 100% better than the limited information from Ancestry. With 23&me I have 1056 dna relatives. I sent the first name, either first or second cousin. I hit the mother load. After 59yrs I know who my mother is and more. Unfortunately my birth mother passed away 4yrs ago. I spoke with her sister and she gave me so much information about my mother who gave me up.
    23&me gave me the best present ever. I highly recommend 23&me.
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  • Low functionality, high style

    It’s an attractive application, but its functionality as far as user autonomy/interaction is low. There is no in-app messaging feature (so connecting/staying connected with DNA relatives is difficult). If you message a relative and they message you back, if the app doesn’t notify you that they responded (and it doesn’t always), you won’t know that person has messaged you unless you circumnavigate the labyrinth of features back to that particular user’s DNA profile. Another one of the biggest failures of this app is that it does not orient based on how you’re holding your mobile device. It only works if you’re holding your mobile device upright. So if you are using a tablet on its side, the app doesn’t adjust to that orientation. Overall, all it really does is passively allow you to absorb colorful information with your mobile device when you’re holding said device in an upright orientation. Don’t expect to be able to interact with the application or actively use any of the information with it.
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