Leave a Review 23andMe
Forget the bells and whistles and make something that works.
I gave you three stars because my I did “receive my results” on the exact day you estimated. But I say that in quotes because honestly, I would have preferred to wait; and receive results I could actually read thru.
I'm half in tears over here because it says I may be a carrier for something pretty ducking serious but. But here I am spending what's now been 20MINUTES letting the actual information page load. Pretty much the only page that will load is the one with the vaguest results. Nothing that actually sheds any light on anything works. Just little loading dots while you sit around crying and panicking if you have early onset Alzheimer’s. I just wanna read my results guys. Should be the easiest part of app development. I have more questions now then when I didn’t know anything.Show lessTittiePics
The sharing improvements are welcome
How difficult would it be to add a legend for the colored dots next to DNA relative matches? I can’t find where you state for what they stand.
Also, it would be good if 23&me were to add a section about the focus of the actual genetics research underway: we want to know what you know as you are learning more.
I’ve answered a lot of Research Questions, which appear to be piped in by entities seeking to capitalize on findings drawing on our DNA and answers — not just 23&me. So, I’d like to know — succinctly and clearly — just what are 23&me’s data access and release policies? And disclosure about data belonging to your test subjects to insurance companies (or any financial leveraging of that data for remuneration from those who seek it for insurance or pharmaceutical or other business interests? Not buried in a 6-pt font, 20 page document that refers us all over your websites.Show lessrdhenze
Very much worth the investment!
I actually received my kit as a Christmas gift. I grew up not knowing who my dad was. My mom was up front with me about what happened back in 1964 and she had an idea of who it was but wasn’t positive. Taking this DNA test confirmed who he was. I’ve since been in touch with a cousin 23andMe matched me with and was able to get pics of my grandmother and great grandmother on my dad’s side. It was very exciting! Her dad was my dad’s cousin. Unfortunately, he lost all the pics he had of them in a flood. I looked for my dad and discovered he passed away back in 1994 so that was disappointing. I would have loved to know more about him. My mom passed before I took this test and she would have been so happy to know I found family. If you are reading this review and wondering if you should try it, please do! It’s fun to see where all the people are in the world who share DNA with you! It’s wild to be 52 and finally learn who your dad is!Show lessA Libby52
One of the unlucky ones...
This is not a bad review for the app, but for the entire system of 23andMe. I seem to be one of the unlucky few that has very little DNA to be sampled from my saliva. On both attempts to submit samples I expressly followed the directions; in fact I did it first thing in the morning after waking up. Not only did the first attempt take forever to actually get to the destination for testing, I had to wait forever to actually find out that it failed. And now with the second attempt I am completely discouraged with this entire experience. I was really looking forward to finding out more about myself through genetic testing, but it is not meant to be. Perhaps I will try through another competing service and actually find out if it’s my problem or theirs. I also find the lack of direct customer service contact through the app a huge disappointment, and can’t help to wonder if it’s because they want to put the blame on the participants instead of their services. I will take my refund and gladly not participate in any of their services again.Show lessBlah blah32
Accessibility problems
No accessibility repairs have been made in the research section and t is September 8, 2018; the first part of this review I wrote in August of 2017.
I logged in using voiceover and found out I’m going to need sighted assistance again; that was needed to create my account in the first place. The reason the health survey profile questions do not speak with voiceover and the paragraphs do not speak either. I’ve already read one unuseable review on this app and I didn’t write that one. Accessibility improvements are needed here and some programmer will hae to audit this app with voiceover turned on to find all of the errors. So what do you do with a research question that asks what do you do when it has a yes or no answer attached to it for VoiceOver users? No accessibility improvements apparent with updates since I wrote the original review; this resarch question is by way of a supplement to my original review.Show lessJude-d
Use and function is lackluster
The information gained within the app is stellar. The app itself lacks ease of use- messaging and personal information updates in particular.
Had a conversation going with a probable family member going through the Relative page. We confirmed we were family and the message history didn’t transfer to the Family Connection page. Also, there wasn’t a notification of any sort on the app showing new messages.
Updating family information is also a bit clunky. Seems there should be a space for adding to known family history in the profile section or a specific link in the tray. Shouldn’t need to navigate through a few links to adjust that info.
Updates to genetic background seems solid. This rating is based solely on functionality of the app.Show lessSmoakey597
No “connections” option
My partner and I both goth 23andMe kits about a month ago, to find out about both ancestry and health reports. Everything was super interesting and I’m glad I did it, however, for some reason his app shows a “Connections” option that can access your DNA relatives via the app but my app does NOT. When I emailed the customer service they informed there was no way currently to access DNA relatives via the app, even though I stated in my email my partner had that capability. Also, I just updated the app and it says that with the current update you get the “Connections” option, but alas, to no avail. I even deleted the app and reinstalled, STILL no “Connections” option...? WTH 23andMe?? I paid the same amount for my kit and my iPhone is the same generation as my partner’s IPhone, IOS is fully updated and yet he has access to more features?!Show lessvulnavia007
Satisfying app but where’s the iPad vers/ & why isn’t data viz better?
The main service/product that 23andMe delivers to their customers is data, and so how that data is presented is absolutely clutch to the experience and paramount in achieving satisfying results. For the most part this is delivered on the iPhone, but opening that same app at double-pixels on an iPad is disappointing.
Also, the data visualizations could’ve been delivered with a bit more pizzazz. The newer iPhones and especially iPads have processors that can render 3-D graphics and data visualizations. Taking this a step further, the app developer could make the visualizations interactive, especially considering the touchscreen nature of mobile devices.
In summary, the service is cool & interesting and the app manages to display your data to you in a fine enough manner along with unobtrusive tutorials, questionnaires, FAQ, and other helpful things. I reserved the fifth star from this review bc they really should have a native app for the iPad, and the data visualizations should shine a bit more with Apple’s faster processors in the later iOS device generations.Show lessCptDanno
