Leave a Review 23andMe
User friendly app and my favorite testing service
The app is very easy to navigate and has most of the same features as the desktop website. 23andMe in general has been a very positive experience for me. The research I’ve done matches up nearly perfectly with my results, especially after the update. The one thing they got incorrect in the update was lumping my German percentage into my British & Irish, despite having documented ancestors from there. I liked the relative matches, and they were easy for my older family members to understand. The traits were interesting as well, most of them were accurate for me. This is also the only testing service I could find at a decent price that tests Neanderthal DNA and paternal/maternal haplogroups (these were not too in depth but still fascinating nonetheless). I’m yet to get my health results but I plan on doing so in the near future. I have friends from many different ethnic backgrounds who have taken the test, and all of them are satisfied with their results as well.Show less333ctp777
Payed for nothing
I’ve done the 23 and me test a long time ago and the first results were correct. Then when the results kept updating everything disappeared. For example I’m part Serbian and I wouldn’t have known that if I haven’t done this test. After the first update it said that there is no evidence that I am part Serbian. I joked about being part Serbian to my uncle and he said that yes we are because our family immigrated to Romania during the war. So they got it right the first time. Now after all these updates, it just says that I’m just Greek and Romanian in which I already knew. I payed so much money to tell me that I’m just that? I’m very disappointed. Also I know I’m more that just these two ethnicities because my family did move around in the Balkan areas, so there’s more to my DNA that just being Greek and Romanian.Show lessKreștină
Loved This App Until It Wouldn’t Load!
Loved the service, got my results back in under a month. I loved the app for a while though, until it wouldn’t load my DNA Relatives section. It’s been glitchy here and there since I downloaded but I haven’t been able to view my DNA Relatives section in weeks, takes forever loading only to give me an error that something went wrong. I understand how the algorithm works & why you get certain results, but I really wish they had a better Western Armenian population for comparison as they considered that side to be Turkish just because my relatives were from Malatya & Chunkush/Cungus Turkey, before the Armenian Genocide ravaged the Ottoman Empire. My family barely escaped & not without our losses. If you knew what that was & how the country of Armenia came to be, you’d understand why a lot of Armenians are frustrated with being labeled as Turkish because we probably won’t ever match many from the country of Armenia today. Hopefully that and the bugs get fixed soon too.Show lessBekkah<3
Feeling a life time void
Finding a first cousin on my dads side was a God sent. He was the last of that generation. He was able to shed light on my grandparents from Italy. His older brother was the one that played with my dad when they where little unfortunately the two family split when settling in California. My blessing came when my son gave me this 23 & me to do my DNA. He sat with me talking to the Perri side I was scared as I did not know of my dad till my mother passed away. I was just 30 years of age. Met my dad but his wife and only two sons did not want to connect. Had secret meetings with my dad for 17 years till he passed. He tried & wanted to they did not. It hurt not to really share with my kids so I stopped. So this 23 helped me to connect with this cousin that filled in the missing links I needed and treasure dearly. Unfortunately he passed away in May 2021. What a treasure he exposed of my family. I never laugh so hard he revealed to me that the family where always having there secrets. That I was not alone. I pray one day to be able to visit Calabria Italy. Where my grandparents on my dad side was from. I still don’t know that much about my moms side especially the Spaniard & Portuguese side. My mom mother passed when she was 10 years of age. Her mom was from Mexico. So I really would like to know the rest of my story. Thank You for your good work. It’s been amazing. A 23 & Me follower.Show lessgive it ip
Bait and switch after I bought the full product
Advertised as a complete product for Ancestry and Health but after buying I discovered that isn’t so. The health reports of any value are locked behind as subscription wall that was not advertised when I purchased the product. Reports I had access to were taken away and now are only available behind the subscription wall. Now I’m informed I only have a “basic” product and if I want the health and ancestry reports I need to sign up and pay every year - such a disappointment with this company. Had they been honest I might have purchased knowing about the subscription but they were deceptive and now I’m just disappointed that I paid $200 for the product that falls short from what it was advertised to be. Money grabbing isn’t an attractive business model. Disappointed.Show lessGreat ideas
Found my father
I bought this to prove that my brothers father was my father too. Imagine my surprise when my father ended up being a one night stand with a married man….. I found him here when I got my results and when I contacted him he thought I was a scammer. He called 23 and Me and they assured him it was real. I hope to meet with him in November when he comes back to our state. I hope everyone has a good result. I am having difficulty with filling in my tree but that’s probably just me. I hope to find out more about myself and my family genetics. I love how they tell me my likelihood of certain diseases and I have a strong history of cancer in my family. Although it can’t tell me with 100% certainty it does help ease my mind.Show lesskparkslpn77
Useful, but in a buggy and ad laden sort of way
The app is nice in that it offers a good deal of information but must I be inundated with ads after I’ve already spent a hundred bucks for their kit? A subtle reminder that additional services are available would be lovely but 23andMe’s approach is somewhat like your cleaners starching the crotch of your suit to remind you that they also do dry cleaning: embarrassing for them and irritating for you.
Furthermore, it would be pleasant to be able to complete a survey - for which I get nothing - without the app going down like a five dollar escort. If it’s going to crash as often as it routinely does, upon relaunching it should at least have the grace to take me back to where I was before it fell on its sword so I don’t have to dig through its DNA-soaked underwear to find my place.
Thank youShow lessalienmindgame
Frustrated
I registered my kit and sent it away. Now the app is saying “no profile found” when I go to enter the barcode in it says the barcode is already being used. I have no idea what has happened with my DNA.Jacqui ThinkPad
Not terribly useful
You’ll get no revelations about who you are, just random trivia about the likelihood of you having some inane phenotype. I have a 28% chance of disliking the sound of other people chewing? Great, what do I do with that?smcisaac
Excitement Replaced Anxiety
I love that the 23andMe app does so well at explaining each step of the process from sending the kit out to how to use the kit and how each step after they receive the kit will go. It’s very upfront about expectations and lists them in easy and digestible ways! It walks you through each step! The app uses short videos, graphics, and written text to explain just what the 3-4 week wait is for. It demystifies the process and makes me feel safe sending my sample to them. I have used another service previously and it’s send the sample and don’t hear back for a month. For an anxious person like me, I want to know what are you doing?! 23andMe let’s me know each step of the process and makes the wait fun and exciting. You can do little questionnaires or connect with family members. I love that I can easily give or withdraw consent of my data by using the app. It creates feelings of trust and concern for the customer and I appreciate that! I wish I had used 23andMe the first time and not the other service but better late than never!Show lessThatchels
