Wish i could rate it ZERO STARS
This is the worst app i think i have ever had to use. It constantly freezes up. Then you have to delete the app and reinstall, and that can take a good chunk of the day to do. If by luck, you can get thru the app and get your pics loaded it up, you survived. Then the next time you use it, it non stops freezes up and same thing.
What kind of developer designed this? It’s so frustrating. Now i have reports that will back logged. It is so Uneffcient, makes more work to do. I wish i could give the app ZERO STARS.
What kind of developer designed this? It’s so frustrating. Now i have reports that will back logged. It is so Uneffcient, makes more work to do. I wish i could give the app ZERO STARS.
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Junk
The app does not work. Support is horrible. The app should be removed because people may think the app works when it does not. Horrible and unprofessional from a Realpage company.
App on Apple iOS just stinks.
Even after update it has started crashing again, won’t sync from the website, Hard to make this part of the process when it isn’t consistent
Worst support and development
I have been struggling for years with this app I have been promised improvement . Every morning before I head out to try and do my job I have to delete this app and reload it wait the time it takes to upload all the data and then when I go to use it it continues to freeze up, does not upload photos. It’s extremely frustrating and infuriating because I am asked to use this app as the only option to complete reports.
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Constant crashing
We use this app for tons of move ins and move outs for tenants each month. The app constantly crashes and requires a reinstall which can take 30 min or more. Very frustrating would not recommend.
Worst app I have ever used
Every time a new inspection needs to be added I must delete the app and reinstall. Then when I reinstall the app to get it to open properly I have to force close it and reopen because it freezes every time at 84% sync. This app does nothing but add time and waste energy to your daily schedule. 100% do not recommend
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Worst app ever
I have to uninstall and reinstall every single time I need to add a new evaluation or get it to sync with my MacBook. And half the time the pictures don’t even upload to my Mac if I take them on the app. What should take me 45-60 minutes to do start to finish takes 3 hours because of how ineffectual this app is.
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Support is non-existent
Updated Review
It’s nearly a year after my original review and I am compelled to provide an update. The past year with this software was more than just frustrating, it proved to be a real problem for our company.
We manage over 800 homes and relied on the maintenance tool to conduct our move in and move out evaluations. A few updates were rolled out but each one introduced new problems and none of the updates resolved the issue I complained about in February of 2019.
Things finally came to a breaking point in the fall. The software became so unstable that we could no longer process reports. We were left with no choice but to abandon PW’s maintenance tool and seek another solution.
We are now using zInspector to process our reports. It doesn’t fully integrate with Propertyware but their development team is actively working on additional integration.
We put our trust in Propertyware for 18 months and came away very disappointed. There are much better products out there.
Original Review
Propertyware updated the software with new functionality in February of 2019. The update inadvertently broke other parts of the software and made the software unstable. We put in a support ticket on 2/25/19.
The software has not been repaired as of 4/29/19. We’ve reached out a few times by email and through their support software. Our inquires have gone unanswered.
The evaluation tool is losing data, including photos and comments. I’ve had entire evaluation reports disappear. The software cannot be trusted.
It’s nearly a year after my original review and I am compelled to provide an update. The past year with this software was more than just frustrating, it proved to be a real problem for our company.
We manage over 800 homes and relied on the maintenance tool to conduct our move in and move out evaluations. A few updates were rolled out but each one introduced new problems and none of the updates resolved the issue I complained about in February of 2019.
Things finally came to a breaking point in the fall. The software became so unstable that we could no longer process reports. We were left with no choice but to abandon PW’s maintenance tool and seek another solution.
We are now using zInspector to process our reports. It doesn’t fully integrate with Propertyware but their development team is actively working on additional integration.
We put our trust in Propertyware for 18 months and came away very disappointed. There are much better products out there.
Original Review
Propertyware updated the software with new functionality in February of 2019. The update inadvertently broke other parts of the software and made the software unstable. We put in a support ticket on 2/25/19.
The software has not been repaired as of 4/29/19. We’ve reached out a few times by email and through their support software. Our inquires have gone unanswered.
The evaluation tool is losing data, including photos and comments. I’ve had entire evaluation reports disappear. The software cannot be trusted.
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App Crashes Often/ App has gone downhill last three months
Anytime I’m trying to conduct a move in or move out- the app will freeze up, kick me out of the app numerous times during each category for each home. I thought the new update would help, but it makes it worse. Each time I go to take a photo -immediately freezes and boots me out of the app. I’ve hand to take photos and upload them to my computer and then individually in each category. Extremely time consuming, drains the battery and frustrating
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Useless
Used to use PW Inspections (simple but effective) but this newer version is pathetic. Forget it.
