Salesfloor User Reviews

Salesfloor
Salesfloor
Salesfloor Inc.

Top reviews

Nice Interface & Helpful Tool

We’ve used Salesfloor for a few years now and had zero issues with it from our end. The interface is clean, and any questions we’ve had are promptly answered by their support and client relations teams.

Worst app

This app is terrible. I need it for work and it doesn’t do anything to improve my productivity. It glitches all the time. I get locked out often for no reason and can’t get back in unless I delete it and re installed.

Cookies

Been using this app as a selling tool for clients but have had more issues than successes. Issues with technology causing loss of many guided sales and regular clients. Hugely disappointed and would hate to know the true amount of sales I never earned from clientelling. Even did an order on my clients phone for her through my page and nothing. Free sales for the company though. 👎🏻
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Horrible - avoid if you can

Awful app. The worst is the text messaging. Example. If I’m texting one person and another text comes in my sent text goes to the newest text instead of the name shown on the screen. I have many more examples of this being horrible. Work makes me use it. Just awful.

Helped me through pandemic

This app let me keep working through pandemic. When stores closed I was able to keep helping customers and making sales. It could be better, but it did what it needed to to let keep my job so I’m not complaining!

Will Not Open on IPhone 12

Got a new iPhone and the app is a blank screen when opened. Only works on my older model iPad.
emailed support several times & have never gotten a response back.
In the Create a Look feature, you should be able to attach that created look to any email without having to attach it to a customer page. This is helpful when you have promotional events or new deliveries & want to show many clients a group of products. I like the concept of this app but it needs work.
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Response from developer

Hi Jrenefashion - we can certainly help get your blank screen issue resolved. If this issue is still occurring, please don't hesitate to email support@salesfloor.net and reference this review. Our team is available and ready to help get you selling in no time :) The Salesfloor team

Concept good, execution pathetic

Having worked with similar apps, salesfloor is not worth the time and effort. Poor search functions, limited product availability, and a litany of reasons for why they won’t attribute sales to your account after clients place orders. Overall it’s distracting and a waist of time.

Response from developer

Hi HWOracle, Very sorry to hear that you had a negative experience with the Salesfloor app. Our team would love to connect with you to help address some of the issues that you listed, and can be reach at anytime at support@salesfloor.net - The Salesfloor team

Could be better

I like the app but it has lots of issues of of them is it rings for chat but the square to answer never pop up and it’s still ringing. I wish it had a place so you can create template answers , I have to re typed the same answer each time. Other issue I don’t know if it’s the app or my store but not everything that is available online I can put in my storefront.
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Response from developer

Hi Bogoteña, We love your suggestion for templated answers and would love to connect to help address the issues you are experiencing with Live Chat. Remember that you can always reach us at Support@salesfloor.net to address any concerns or to provide feedback for our development team. - The Salesfloor team

Please Update- Same reviews after updates

Please create a tech support office that can address issues. Open tickets and at least follow up within 24 hours. I am still waiting on anyone to get back to me. I sent an email 5 days ago.

Response from developer

Hi MyStylistJenna, Our support team is always happy to help at support@salesfloor.net. Please send us a quick email outlining the issue that you're experiencing and include your name (MyStylistJenna) in order to help our team track down your original request and ensure that you receive a prompt reply. - The Salesfloor team

Doesn’t Load

Won’t load on my phone which is an iphone xs max. One that is compatible for this app and it always says unable to load. Please fix!

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