ViaFit User Reviews

ViaFit
ViaFit
Johnson Health Tech North America, Inc.

Top reviews

Great app

Keeps me focused and I love the goals you can challenge yourself to. Connects to many significant apps as well. Would not kind a place where you can log and track weight on this app so I am not using multiple apps.

Simply Doesn’t Work

We just purchased a Horizon Evolve 3 Elliptical, one thing that attracted us to this Elliptical was the promise of an Exercise App and Website that could track our workouts and relay this information to other apps.
Since day 1 this app nor Website has done so. I have repeatedly tried to seek support help with this but the responses are that it’s my issue not their’s.
I can’t even consistently record manually be I apparently take pictures with glare according to them. I have yet to find glare in the pictures before hitting the same button.
Don’t waste you time with this app, website or for that matter Horizon/Johnson Fitness.
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Never connects

This is a terrible app, who coded this a middle school person. Never finds other apps and is has zero friendly ways to connect to machines or other apps. Honestly this is extremely disappointing

Garbage app don’t waste your time

This app is complete trash. I’ve attempted to “capture” and/or manually record my workouts; all attempts have been unsuccessful. I love my elliptical, but could not be more dissatisfied with this app. You’re better off tracking it manually on another app or relying on a smart watch. You’d think a company who has machines in fitness clubs would have a better app—guess not.
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Worthless app

Does not show workout history.
Worthless app

Won’t track Matrix elliptical workouts

Synced my Matrix elliptical with the app, but not all of my workouts show up. In fact, most don’t. Very frustrating. It’s also a very feature-poor app compared to competitors. It’s unfortunate that Matrix chose to partner with ViaFit. It drags the Matrix brand down.

Doesn’t track workouts correctly

I have the app connected to a Matrix trainer, but it fails to track all of my workouts. It also puts the same data as far as calories burned when i do multiple workouts the same day even though they’re different.

Connection to Health App

It seems like the connection to Apple’s Health app is lost after a day, and the only way to re-establish the connection is to delete the app and download again.

Not available in Asia

So they sell the product here but this app is not available in Asian app store? This is ridiculous. They could have done it easily but they don’t. This is how much they value the market outside their own country.

Works part of the time

Many sessions are not recorded automatically and I have to add many times manually. Editing or deleting a workout due to a typo or late addition does not work. Overall I find it is better to use the activity monitor on my Apple Watch although it does not record distance. An app that works part of the time and requires constant manual updates is basically useless so why bother?
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