# 959@FM

> Book KAUST facility services, manage requests, and track progress. (iPhone/iPad app by King Abdullah University of Science & Technology.)

- Source: https://appshunter.io/ios/app/959fm/id1615935976 (this page in markdown: same URL + `.md`)
- Developer: [King Abdullah University of Science & Technology](https://appshunter.io/developer/514099091)
- Category: Utilities
- Price: Free
- Rating: 1.00/5 from 2 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 112 MB
- Languages: English
- Released: 2022-04-09
- Data updated: 2026-06-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/959fm/id1615935976/reviews.md

## What is 959@FM?

959@FM is an easy way to book your facilities services at KAUST without calling 959. Just download the app, create an account, and let us know your needs. Manage your requests on the go, check your request progress, check your request history, check your home details, enquire about any service or info, raise your complaint, get real time notification, and rate your experience to help us maintain quality services.



Why 959@FM?



 	   Easy to use with an online accessibility via Wi-Fi, 4g, 5g



           Available for any registered user that needs a facilities services at KAUST



           Ability to create a request from anywhere in the world where you have network access, even when you are on holiday.



           Works offline, knowing that your request will be submitted automatically once you are connected to a network again.



           Linked to the FM Call Center 24/7.



959@FM provides 12+ Facilities Management Services such as:


          Air Conditioning



          Electricity



          Fire System



          Plumbing



          Lifts & Garage Doors



          Pest Control



          Horticulture



          Civil



          Appliances



          Waste & Janitorial



          Nanny



          Housekeeping and more.



For more details about facilities Management reach out to us at



https://www.fm.kaust.edu.sa



 

Facilities Management



"...delivering exceptional customer experience..."

## Key features

- Book facility services
- Manage requests
- Track request progress
- View request history
- Submit complaints
- Real-time notifications
- Rate service experience

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/959fm/id1615935976/reviews.md

### 1/5 — Useless

*2023-09-28*

This application is useless. I downloaded it to streamline the maintenance request process and it only add additional steps to get things done. Requests don’t get fulfilled and no one contacts you when you place one. In the end, you still end up having to call in to place the request and schedule it. Ridiculous.

## Frequently asked questions about 959@FM

### What services does 959@FM offer?

959@FM offers over 12 facilities management services including Air Conditioning, Electricity, Fire System, Plumbing, Lifts & Garage Doors, Pest Control, Horticulture, Civil, Appliances, Waste & Janitorial, Nanny, and Housekeeping.

### Can I use 959@FM offline?

Yes, 959@FM works offline. Your requests will be automatically submitted once you reconnect to a network, ensuring your needs are met even without immediate internet access.

### Is 959@FM available for all users?

959@FM is available for any registered user at KAUST who requires facilities services. You need to create an account to access its features.

### How often is 959@FM updated?

The latest version of 959@FM is 1.1.6, and it was last updated on April 4, 2026. This indicates a commitment to ongoing development and improvements.

### What devices support 959@FM?

959@FM is supported on iPhone, iPad, and iPod devices, making it accessible to a wide range of Apple users.

### What is the user rating for 959@FM?

959@FM has a rating of 1.0 stars based on 2 ratings. This suggests that current users have had a very negative experience, which is important for potential users to consider.

### Does 959@FM have ads?

No, 959@FM does not contain advertisements. The app is free to download and use without any ad interruptions.

### Who developed 959@FM?

959@FM was developed by King Abdullah University of Science & Technology, the institution providing the facilities services.

## Version history (last 5 releases)

### 1.1.6 — 2026-04-04

Compatibility with Maximo 9.1 and improvements

### 1.1.5 — 2024-12-30

1. Fixes for duplicate Service Request creation
2. Fixes for Push Notifications
3. Minor bug fixes

### 1.1.4 — 2024-02-22

1. Attachment issue fixed.
2. Privacy note is added.

### 1.1.3 — 2024-01-04

Release Notes: 
1. Waste collection notification messages will be displayed on the Announcement Page
2. Users will receive notifications for follow-up replies.
3. Announcement messages will last up to 48 hours.
4. Bug Fixes.

### 1.1.2 — 2023-03-15

Release Notes:
1. Now user can add phone number while creating service request.
2. Download button is added for updating user data (Location).
3. App tour has been added for Status tracking button.
4. Instead of "List view" Scheduled maintenance will be displayed in "calendar view". 
5. Bug fixes and improvements.

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## More apps by King Abdullah University of Science & Technology

- [KAUST-GA](https://appshunter.io/ios/app/kaust-ga/id960724282)
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- [KAUST Event Platform](https://appshunter.io/ios/app/kaust-event-platform/id1535667318)

All apps by King Abdullah University of Science & Technology: https://appshunter.io/developer/514099091

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*