Qatar Rail User Reviews

Top reviews

Does not work

If I could give this zero stars I would, downloaded the app and it doesn’t work! Total waste of money!!

Excellent metro let down by awful app

The Doha Metro is wonderful. Clean, reliable and great value for money. Therefore hard to understand how the people responsible for that service and create such an awful app. It is impossible to open the app (to even look at the network map) without a network connection. Never used an app with such an awful design. When on Wifi the app is okay, and is useful for seeing your list of journeys if you register your travel card.
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Zero stars! Awful app unusable please fix

Unable to log in with the correct password, then when clicking forgot password & making a new one it also won’t log in, until after a few attempts it locked my account due to several “incorrect attempts”. Can’t even click on “contact us” to write a complaint.

Login Doesn’t Work

Despite resetting the password - login does not work.

Junk App

Always gives invalid user name / password error. Successfully reset password multiple times. However after each time when I try to log in invalid user name / password error keeps persisting. Would have given 0 stars if that was available.

Unable to login

This is useful. Might be more useful if it allowed you to login in. Have tried reinstalling, tried resetting password but still can’t login in.
Needs updating to get rid of bugs

Needs improvement

I wish you can add the metro card to Apple Wallet for easy access. This will help a lot. I also hope that users can stay logged in even if they close the app.

Does not work with IOS 15

Won’t sign in.
Company can’t fix login problems.

App is not ready or is just not working yet

The app doesn’t really work. Update my password many times. Still can’t login.

It would be more useful if apple wallet support is added

Adding cards to apple wallet for use in gates will make the experience much better

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