DroneDeploy Flight App User Reviews

Top reviews

Horrible

App crashes almost every time I use it. Stand count function has more glitches in it than it does things that work.

Should be no stars

Does not work disappointed

Crashes

Not working with IOS12.5.2 the latest update for my ipad

Well it was a good app until...

It’s a great app for plotted flights.

Response from developer

Hi there - we take data privacy very seriously and do not do what you've described . If you are a subscriber, please feel free to message into support@dronedeploy.com for dedicated assistance. Happy flying!

Crash crash crash

App (v4.35.0) not opening on iPad Air (iOS 12.5.1). Tried fresh install. App tries to open but crashes immediately.

Can’t use our account for upcoming work and will have to revert to less than ideal iPhone.

Not great for a subscription service.

Response from developer

Hi James. Sounds like you are using an old version of the iOS operating system. We recommend you try again after updating. Subscribers have access to one-on-one support so don't hesitate to message for further help. Happy flying!

Stuart

Great app, frustrating when some of the services are removed from your subscription without notice & still paying the same amount or more!

Unsafe on P4P

If you have to do multiple maps and one flight this app does not WORK. Trying the second flight freezes the app to the point where I have to restart all systems. So many bugs that will not recognize the drone. On top of that I had a situation where the drone completely lost GPS signal mid-flight/mission and lost control. This is never happened to me with any other mapping app. Also, there is no way to manually land the drone once you’re mission is complete. It defaults to automatic landing which can be dangerous. I will be using a different app from now on.
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Response from developer

Hi there, sorry to hear you didn't have a good experience. We do in fact support multiple maps and manual landing. I recommend checking out https://support.dronedeploy.com/docs/frequently-asked-questions for help to your concerns. Happy flying!

Great app and company

I’ve used Drone Deploy several times now. The software is very intuitive and easy to use even for a beginner. What sets them apart is their customer service and investment in education. Their reps are proactive and very helpful by reaching out and making sure you have what you need. They’re also very receptive to questions and feedback. The company and software system is top notch!
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Not reliable

App doesn’t always allow me to login or else app gets stuck ‘starting up’. Sometimes restarting iPhone 11Pro gets it to work.

New versions just DO NOT work

So dissappointing, this app went from being the best system available to just completely unusable. I have it on a high spec iPad mini 5, which they claim is compatible but it just does not work, from taking ten attempts or just not being able to sign in to taking 15mins or more to do the pre-flight checks, which used to take 20 seconds. I have lost all confidence in this app to safely fly a drone. What happened DroneDeploy???

I am not the only one with these issues, have a look at reviews online and see for yourself. I was hoping with the latest update they had fixed the issues but alas no luck, so it is getting close to a year now since they destroyed the functionality and still no solution. I recommend using a different system until they sort this out
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Response from developer

Hi there - We recently made some major changes to the sign in experience to increase speed and reliability - the app now starts instantly. Hope this helps! Happy flying.

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