Best in Class
Actually there are no other flight apps in the same class. Even the other solutions that fly and process do not allow for the functionality that DroneDeploy has on the apps for collaboration and analysis on the website.
Won’t work with iOS 14
I had a mission to run after the iOS 14 install. All set up as usual in the website version to push to my devices. I tried to get the app to open on both my iPhone X and iPad Pro. It just keeps staying on the blue screen startup and then stopping and shutting the app down. This is even with the new update from yesterday. I have tried reloading and rebooting my devices with the same results. Very disappointed as I have used this app for over 3 years for sites and farming inspections. This is a very bad time for it to not work and I am going to have to look to other software if not fixed quickly with current agriculture work I am doing.
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Response from developer
Hi there - please try updating to 4.18 where we have improved iOS 14 compatibility. Happy flying!
Poor investment
Unfortunately, I have had a very poor experience with DroneDeploy since I became an Enterprise client in May of 2020. I encounter more issue than not when flying linear routes. I brought up that the Matrice 210 V2 is no longer supported by DJI on IOS and their support team is still telling me it’s supported. My account manager ignored my calls and emails for almost a month now... I had to call the main line to get a response. This has been my worst experience with a tech company in over a decade.
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Response from developer
Hi there - Sorry to hear that you had a bad experience. Our team is widely known to care deeply about supporting our customers. We would suggest messaging support@dronedeploy.com and noting this review - I can assure you full support. Best wishes, DroneDeploy Team
Updates
Depending upon what update version DD distributes, you could have very useful app, or you can have an app that reloads if ever in the background, doesn’t reload, or simply freezes on video and location feedback. Once upon a time this worked quite well, but now I am forced to waste 1/4 to 1/2 a battery struggling to get back to my maps.
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Automation; be careful.
First time user thoughts. The app is pretty easy to get into. There are some weird bugs with battery swapping. The app gets a brain freeze and there is no on screen notification of what is going on. Some times the drone would just sit there after i selected go fly. At one point i knelt down to pick it up to bring it to the bench and the propellers spun up. So some sort of app feedback on what it is attempting to signal to the drone would be an improvement. Second issue i had, the app would crash or go to my phones home screen during a flight. When this would happen i couldn’t get the app back on and displaying anything. The app would just load to a blank blue screen. One time the app opened and stated asking me survey questions. All while my drone was flying. That was my biggest concern. Once the flight is complete uploading the photos was pretty easy. Seems like patience is key here. Just have to wait a day or so for the terrain model and map to generate after uploading the photos.
The result is fabulous. My favorite part of the system is choosing AGL altitude mode where the app automatically flys a set height above the terrain. This is great for hilly areas and avoiding flights that might be too high otherwise.
Overall this is a snap, but be very careful with your inputs and keep your finger on the mode switch or you could end up with a automatically crashed drone.
The result is fabulous. My favorite part of the system is choosing AGL altitude mode where the app automatically flys a set height above the terrain. This is great for hilly areas and avoiding flights that might be too high otherwise.
Overall this is a snap, but be very careful with your inputs and keep your finger on the mode switch or you could end up with a automatically crashed drone.
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Response from developer
We appreciate you sharing your feedback as we keep making DroneDeploy better with each release. Happy flying!
Login failed
One method allowed is the use of gmail, or Apple account to get logged in.
I use one of the option methods to get signed in, I provide my account ID and I’m told the account does not exist.
Of course it exists, I use it every day..
I use one of the option methods to get signed in, I provide my account ID and I’m told the account does not exist.
Of course it exists, I use it every day..
App has become unusable
I can no longer rely on DroneDeploy - the app has become very laggy, with it taking up to a minute to recognise any form of input. It makes using it impossible, especially for business use.
Response from developer
Hi there - We recently made some major improvements to app speed to increase reliability - the app now starts instantly. Hope this helps! Happy flying.
Flawless flight on 11 acres. Watch that landing!
I’d like to get my drone up in the sky at elevation before I start the flight plan. Put the camera down focus take a picture then start the flight plan. Everything went great today even with 10 mile an hour breeze. Changing batteries on the first landing the drone was off by about 20 feet and landing and some brush. I’m sure it would’ve stopped but, why wait. I took control and brought it over to the landing point manually. Changing batteries was no problem, put the drone up to altitude once again and continue the flight. Now it’s all in the processing.
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Lacking location link for Explanations of dronedeploy issues.
Need location of solving drone deploy found issues. Hard for beginners!!! Took me 4-hours to do this simple flight!
DO NOT USE
This software will run an autonomous flight of your drone to collect data. However, it bypasses the ability to create a trackable flight log. My drone was lost due to a software issue on their end. The support team offers no support and I am out of a drone. Stay away if you want to keep your drone.
