Unable to access handled perfectly
I was completely satisfied with the support I received. Wasn’t able to access the first issued I was scheduled to receive. I contacted their support organization and it was corrected quickly. I’ll say two days, but only because I was traveling with only evening answers from me, to them.
Dont buy it
You dont receive you magazine , you just lose money.
App Support Desk Resolved My Problem Accessing Digital Subscription
I am changing my rating of this app. I opened a Support Desk ticket through the app with pagesuite.com. They resolved my problem logging in and accessing my digital subscription. I provided the email receipt for my purchase and they added my email and a password that resolved my problem.
No support, unable to purchase a mag, what is the point
There is no customer support in terms of actually resolving the issue. Decision Games doesn’t respond or help. I don’t understand why they are not helping customers. The app should be removed from the App Store.
I make a purchase and then the app just spins attempting to deliver the purchase. This happens over and over. I ask for a refund, which Apple does and that is it.
I make a purchase and then the app just spins attempting to deliver the purchase. This happens over and over. I ask for a refund, which Apple does and that is it.
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Nil response to attempts to contact
Site took my money and then failed to deliver. Attempts to contact via email have been ignored.
Suspect this site is a scam
Suspect this site is a scam
Buggy
Be prepared to lose all your paid for digital magazines when the app fails
Great Way to Read
Very simple app to use if you read the instructions on the Strategy & Tactics Press website. They will gladly help with refunds if you struggle to understand the app. They take a little longer if the problem requires the developer to fix. Overall, great quality app.
RipOFF
I bought a subscription from these people nearly a year ago. I’ve never received anything from them and have not figured out how I can either a) Get my money back or b) Get what I paid for. I’m going to be contacting the FTC if I don’t get some joy. If you bought this via the App Store - I would ask you to contact Apple and have this removed from the App Store if you haven’t received that which you should have.
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Bought all three apps
They don’t work! No support! Don’t purchase!
Subscription does not work
Paid for annual subscription, which worked for a couple weeks, but now asks to purchase (re-purchase?!?) each issue. I see at least one other comment with same problem. Please fix!
