Horrible App
Response from developer
Dear user, We apologize for the inconvenience you experienced with our app. Regarding the email sending issue and login problem you encountered, please try the following steps: 1. Ensure that your internet connection is stable. You may try switching to another network or using mobile data. 2. Double-check that the email address and password you entered are correct. You can also try resetting your password using the "Forgot Password" option. 3. If the issue persists, please try deleting the app and reinstalling it, then attempt to log in again. If you are still unable to log in or if you have any other concerns, please don't hesitate to contact our customer service team. Customer Service Hotline: (02) 2703-5198 (Service Hours: Monday to Sunday 09:00-18:00) Customer Service Email: service@piapp.com.tw
需要更好地支援發票載具
Response from developer
您好,若您欲使用發票載具,可先至Pi拍錢包APP中【更多服務】-【發票紀錄】-【手機載具代碼】綁定完成後,即可於反掃交易時,於二維條碼下方點擊【手機條碼載具】,即可存入。 另外,手機設備上的widget 小工具有支援發票載具顯示,您可以再嘗試看看,如有任何問題,可於服務時間來電/來信提供相關資料,我們將盡快為您查詢。 目前Pi拍錢包支援apple watch的功能仍在開發中,非常感謝您提供寶貴的建議,我們已將您的意見轉達產品開發團隊,期待能帶給您更便捷的支付服務唷! 客服專線:(02)27035198 (服務時間為週一至週日 09:00-18:00) 客服信箱:service@piapp.com.tw
超級不穩定
Response from developer
this is an unstable app 您好,很抱歉造成您的困擾, 還請您可先移除APP後重新下載並登入帳號,應可正常使用。另外,我們很重視會員帳戶安全,防止有心人士盜用 (使用其他手機裝置登入他人帳號後,用自己的指紋辨識付款),所以只要有登出再重新登入APP,則需輸入支付密碼重啟生物辨識功能,這是 Pi 拍錢包對使用者帳戶的安全設計。因此如有登出,再請您至APP中「我的」→「支付設定」即可開啟生物辨識功能。而臉部驗證只需輸入一次支付密碼即可設定完成。
回饋超有感!
國內外消費一率2.5真的很棒!
Response from developer
TC CHOU 您好,非常謝謝您的支持與鼓勵,我們會持續努力拓展合作通路,並推出更多優惠活動,還請您多多關注與愛用 Pi 拍錢包唷,再次謝謝您∼
No support for ARC holders
Response from developer
Dear Luhmann, we are sorry about that Pi doesn't accept foreigners to register because of the complicated operation on payment. I have refered your opinion to the department of product development, and hope we can service you in the near future. We apologize for any inconvenience caused and your consideration will be much appreciated. Much thanks for your opinion.
無法掃描
使用參考
2.輸入三次錯誤的付款碼,密碼,雖然可以產生二維條碼,但是交易會失敗,建議輸入錯誤密碼就不要顯示二維條碼。
3.便利商店的條碼讀取機,有可能會不好感應,這時將刷條碼的機器,接觸到螢幕會比較容易刷碼成功。
Severe security flaw in PChome’s other app renders Pi app untrustworthy
A private key for sending app notification is found in PChome’s IM app “IM”. Forged notifications can be correctly delivered to specific user. It is possible that the same flaw exist in Pi app. Thus I suggest prevent this until they securely moved to a new key.
---- previous comment ----
Title: Rejects correct credit card numbers 輸入正確卡號卻畫紅字拒絕
Overall user experience is bad. It's full of UI errors and lacks visual responses even for very basic elements. You often feel it's no response. But no, it's UI failures.
For example, there's no cursor when typing. It forbids symbols for passwords by not responding to any symbol you typed as if it's hanged. Not to mention how many times the keyboard just stuck after you finished typing.
For security aspects, how can a payment service not allowing symbols in passwords and limits the length to 15 characters?
Also there seems some problems in their system, I typed my credit card number but the app refuses to accept, not surprisingly, by not saying what's wrong.
I suggest not use this app until it's beta and more stable.
更新完變不能用??!
Great App
Response from developer
您好,感謝您的支持與愛護, 我們會繼續努力,希望能帶給您便捷的支付體驗, 還請多多愛用 Pi 拍錢包唷,謝謝。