Leave a Review Nippon Life Benefits® Mobile
Why is this even an app?
First off, you can never find a provider. I did a simple search, general doctor, 50 miles anywhere in my state. NO PROVIDERS FOUND. I need a neurosurgeon, no providers found! Honestly, what’s the point of this app when you have to call every time to get assistance?No way to upload files for new claims on mobile
Isn’t that half the point of the app?It is 2024 but this app struggles to perform basic functions
The provider search by city/state crashes the app reliably.
Claims details don’t seem to show.
Login seems to require 2FA constantly, which is a hassle.
It’s been several years and it hasn’t seemed to improve much.
For the high rates being charged to NLB customers, I would expect this app to work better than it does.Show less