CTEK Battery Sense User Reviews

Top reviews

Will not clear date.

Cannot clear past data even though it asks to confirm . Show landscape mode and data still showing. The only way to clear is remove sensor and start again
Using iPhone 15

Got worse after update on Apr 2024

After the update, the app gets stuck for minutes. Got slower, already a slow app. I appreciate that they are still supporting but it seems they don’t do enough regression tests before release.

Response from developer

Hi! Thanks for reaching out! We are sorry to hear you are experiencing difficulties. Please contact us using our contact form at CTEK.com where we will be able to provide more information to your query, and help troubleshoot any further problems you may have. Best regards, CTEK Support

Does this app work any more

App doesn’t work any more, running ios17, the whole setup is just a waste of money,

Response from developer

Hi! Thanks for reaching out! We are sorry to hear you are experiencing difficulties. We are aware of the issue and are working on a update that will be available shortly. Please contact us at support@ctek.com where we will be happy to provide more information and help troubleshoot your query. Best regards, CTEK Support

Was Fantastic. Now. Not worth the efforts.

I’ll be removing and replacing all of my Monitors with something more reliable. Unfortunately this product is plagued with app issues.

Response from developer

Hi! Thanks for reaching out! Please contact us at support@ctek.com where we will be able to provide more information to your query, and happy to help troubleshoot any further problems you may be experiencing. Best regards, CTEK IoT

Consent box

Can’t get past the “do you give consent” question. There’s no box to tick. How can you make your app so useless when it could be so simple?

Response from developer

Hi! Thanks for reaching out! Please contact us at support@ctek.com and we will be able to provide more information to your query, and happy to help troubleshoot any further problems you may be experiencing. Best regards, CTEK IoT

Zero stars

If I could give this no stars I would!!
It will not connect to iPhone 11 (2 different phones) or an iPhone 13. I am unable to get it to connect with all 3 handsets. Will connect to a Samsung s20+. Do not purchase this it is a discontinued product. I have purchased a ctek 25 amp charger and a 20 amp dc to dc however due to the lack of support and response from ctek I’ll be going with redarc in the future sorry you’ve lost me ctek
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Response from developer

Hi! Thanks for reaching out! Please contact us at support@ctek.com and we will be able to provide more information to your query, and happy to help troubleshoot any further problems you may be experiencing. Best regards, CTEK IoT

Great idea, terrible execution.

The app and associated device just really never work as intended. Had me chasing a phantom battery drain. After considerable amount spent at car dealer and auto electricians it turns out there was no draw and the app and associated battery monitor just have useless data that is mostly in error. Really wish it would just work and be accurate. Especially inaccurate is the SOC reading or estimation.
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Impossible to get started

Can’t accept terms and conditions on the initial setup screen, so there’s nowhere left to go. This app needs to be decommissioned. Don’t buy the hardware.

Latest news on this item

They no longer produce it but are going to support the app, well isn’t that nice of them! The issue is, if you lose the connection and try to relink it you get a nice pop up message giving the link to this news and then nothing! You can’t relink as your stuck in an endless loop of reading how good they are too you by supporting this no defunct product 🤣 There are cheaper and better products out there that actually work so again AVOID this dead one
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Batter voltage scale needs improvement

The battery voltage scale is currently zero to twenty five volts.

This makes it very difficult to examine the small changes in voltage which provide the key information on the status of a lead acid battery.
A better scale would be something like eleven to fifteen volts.

Yes, the state of charge graph is very useful, but if there is a voltage graph it should be useful too.
CTEK products are excellent. I’ve owned a few.
Please update this app and bring it up to the CTEK level of excellence.
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