MATIC User Reviews

Top reviews

Worst

Very bad application they will take your money and the housmaids never show up

I don’t like

One of the most honest applications and dealings are dishonest on their appointments and working on the monument.

Avoid

Do yourself a favor and sort these reviews by “most recent.” This company seriously took a turn for the worse and I’ve witnessed the decline in service myself - from customer service to quality of cleaning. They refused to give me my money back after a no show and I haven’t used their service since. A lot of apps offer the same service for less.
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Theft

After Covid hit they canceled all of the visitation and didn’t refund my money of 524 Riyal. After trying the chat function several times, they either disconnect or are no help at all. The one time i got an agent on chat they said we can’t refund your money to your account… this is ridiculous and is considered stealing. GIVE ME MY MONEY BACK!!!
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انتبهو من هالشركه

الشركه لاتسترجع الفلوس للعملاء ولاتقدم خدمات انتبهو منهم غشش ...

The company does not provide services and does not refund money. There are many complaints on Twitter. Please be careful and delete the application.

They took my money and didn’t provide the service

Cleaners showed up 2 hours before the timing i booked and when i couldn't accommodate them they considered it cancelled and did not refund, and there is no customer service or anyone to talk to. Not trustworthy

Horrible service & incompetent customer service

Never ever do this to your self!!
They’re nasty, they’ll steal your money, you book a service and must pay in advance. They never show up (twice) and when you complain and ask for refund, they say management decided to not do a refund.
A bunch of THUGS is what this company really is

My booking was canceled last minute and no refund !!!!

My booking was canceled and I didn’t receive the refund till now. I tried contacting you through email and whatsapp, but I received no response.

Terrible service and such a rip off

Paid for a monthly service and due to corona they stopped and NEVER returned the payment and they don’t seem like they’d be back in business any time soon even though other hourly maid services are up and going!!

خدمة سيئة جدا ونصابين ما يرجعوا حقوق الناس! لا تتعاملو معاهم لانه فلوسكم ما ترجعلكم. شوفو تعليقات الناس عليهم في تويتر كثيرين للاسف دفعوا وما رجعوا فلوسهم ولا استفادو من خدماتهم
حسبي الله ونعم الوكيل
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Response from developer

نعتذر منك، للتوضيح، تم إضافة قيمة الزيارات الباقية في حسابك للحجز بها عند توفر الخدمة. نرجو منك تفعيل الإشعارات في التطبيق للحصول على آخر المستجدات. We apologize for the inconvenience, Any remaining amount has been added to your balance in the wallet. You will be informed when the service is available in your region, please keep notifications on.

تراهم نصاااابين خذوا فلوسي وماوفروا لي خدمة ولا هم راضين يرجعونها حسسسبي الله ونعم الوكيل عليكم

تراهم نصااااابين لاحد يشترك معهم

Response from developer

نعتذر منك! أي رصيد متبقي سيمكنك استخدامه للحجز عند توفر الخدمة. نرجو منك تفعيل الإشعارات في التطبيق للحصول على آخر المستجدات

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