# 98point6 by Transcarent — Health and Care on Your Terms

> On-demand virtual clinic for text-based medical consultations, diagnosis, and prescriptions. (iPhone/iPad app by Transcarent.)

- Source: https://appshunter.io/ios/app/98point6-by-transcarent/id1157653928 (this page in markdown: same URL + `.md`)
- Developer: [Transcarent](https://appshunter.io/developer/1551468670)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.80/5 from 50,798 App Store ratings · 160 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 292 MB
- Languages: American English, European Spanish
- Released: 2017-07-15
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/98point6-by-transcarent/id1157653928/reviews.md

## What is 98point6 by Transcarent?

98point6 by Transcarent provides on-demand consultation, diagnosis and treatment from board-certified clinicians and sends necessary prescriptions to your pharmacy—all via secure, in-app messaging. Our unique, text-based care delivery means you can get care conveniently, when and where you need it. No appointments, no travel. We're available nationwide, 24/7, 365 days a year. 
 

WHO IS TRANSCARENT? 
Transcarent is a health and care experience company that makes it easy for people to access high-quality, affordable health and care. The 98point6 by Transcarent app provides access to Transcarent’s on-demand virtual care clinic. 
 
HOW MUCH DOES IT COST? 
Some employers and health plans provide access to 98point6 by Transcarent at no charge and offer visits at low/no cost to eligible members and their dependents ages 1+. To see if you're eligible, please check with your health plan or employer. 
Please note, the account holder must be 18+ to create an account and seek primary care; 19+ in Nebraska. 
 

WHO ARE YOUR DOCTORS? 
Our on-demand virtual clinic is staffed by carefully selected providers and board-certified physicians who are passionate about making care more accessible. Transcarent Clinic providers are specially trained to treat and diagnose via text-based care. (The 98point6 by Transcarent app supports photo, video and audio as needed.) 
 

WHAT CAN YOU TREAT? 
Our care team, including board-certified clinicians, are available on-demand to diagnose and treat, answer questions, offer peace of mind and when appropriate, guide you toward options for next steps.  
 

Common conditions we can treat or advise on include: 
Cold, cough and flu 
Urinary tract infections (UTI) 
Acid reflux, heartburn and digestive issues 
Diagnosis and treatment via medications for anxiety and depression 
Skin conditions, rashes, bites and sunburn 
Nausea, stomach flu and gastroenteritis 
General health questions 
Activity and fitness 
Nutrition and weight management 
Weight Health support and step counter for tracking physical activity 
Stress management, relaxation, mental acuity 
Diseases and conditions management 
Clinical Decision Support 
Disease prevention and public health 
Healthcare services and management 
Mental and behavioral health 
Medical reference and education 
Medication and treatment management 
Physical therapy and rehabilitation 
Reproductive and sexual health 
...and more 
 

WHAT IS YOUR PRESCRIPTION POLICY? 
Our doctors can prescribe a wide variety of medications. However, we do not prescribe controlled substances (such as Percocet), muscle relaxants (such as Flexeril), lifestyle medications (such as Viagra or Propecia), weight loss medications (Ozempic or Wegovy) or medications that require strict monitoring. Our physicians adhere to evidence-based standards with respect to the responsible use of antibiotics. If we are unable to prescribe a medication, it's likely due to a combination of factors, including state and federal regulations related to virtual care practices, as well as what's in the best interest of patient safety and well-being. 
 

Note: 98point6 by Transcarent is not intended for medical emergencies. If you are experiencing a medical emergency, call 911 or immediately go to the nearest emergency room.

## Key features

- On-demand virtual consultations
- Text-based care delivery
- Diagnosis and treatment
- Prescriptions sent to pharmacy
- 24/7 nationwide availability
- Treatment for common conditions

## What do users think of 98point6 by Transcarent?

Overall sentiment: positive

**Pros**

- 🚀 Quick and efficient
- 👍 Convenient and easy to use
- 🤖 Helpful and knowledgeable doctors
- 💰 Affordable and cost-effective
- 🏥 Accessible healthcare anytime
- 📝 Thorough and detailed care plans

**Cons**

- 🚫 Limited treatment options
- 🤔 Doctors can be dismissive or unhelpful
- 🕰️ Long wait times to get connected
- 🤒 Inability to properly diagnose or treat certain conditions
- 🧠 Lack of personalized care

**Commonly reported bugs**

- App freezes or crashes during use
- Connectivity issues preventing successful video/text sessions
- Incorrect or missing information in user profiles

**Most requested features**

- Ability to request specific doctors
- Option to schedule follow-up appointments
- Integration with insurance providers
- Expanded treatment capabilities (e.g., prescriptions, lab orders)
- Improved notification system to alert users when doctors are ready

## Recent user reviews (10 of 160)

All indexed reviews: https://appshunter.io/ios/app/98point6-by-transcarent/id1157653928/reviews.md

### 1/5 — Pointless

*2026-07-18, version 6.13.0*

Both my kids have strep throat and I have a sore throat with white spots and they can’t prescribe me antibiotics. What a joke.

### 2/5 — Slow

*2026-06-26, version 6.11.0*

In the middle of my telehealth appointment the app slowed to a crawl and typing was nearly impossible. iPhone 14 Pro. Terrible experience. Please fix it asap.

### 1/5 — Terrible Experience

*2026-06-25, version 6.11.0*

When i registered i was told i would not be charged until after i spoke with provider. This was not the case. The provider refused to treat me and then did not know how to help me get a refund or contact customer service. Awful experience. I will be
Letting my employer and BCBS know what a terrible experience 98point6 was overall.

### 1/5 — Poor provider quality

*2026-06-21, version 6.11.0*

Reached out to there support team as the “health care professional” who assisted me, denied my request and milked the clock until it could be considered an appointment. Never got a response back for help making the situation better and still got charged when no help was given.

### 1/5 — Used to have decent care.

*2026-06-07, version 6.10.0*

Doctors just tell you to go to urgent care now instead of actually helping. They give you a diagnosis but no help. Wasted my time and money. I used to recommend this app, but I will make sure I suggest some place actually helpful.

### 1/5 — Not able to download

*2026-06-02, version 6.10.0*

Can’t download the app on my iPhone 16. I can download other apps

### 1/5 — They don’t care about you

*2026-06-02, version 6.10.0*

You fill in specifically what you are looking to get out of your appointment and they don’t care. Useless team. Will not use again.

### 1/5 — What’s the point

*2026-05-13, version 6.8.1*

I just wanted a note to provide my employer to document my eye strain.  They said they can’t provide it because they can’t see me… of course they can’t see me it’s a virtual appointment.  If that’s the excuse what’s the point.

### 1/5 — Broken

*2026-05-12, version 6.8.1*

App will not let me start a visit after an incompetent doctor helped me.

### 2/5 — UI is bad

*2026-05-11, version 6.8.1*

It’s difficult to find precious conversations and the UI needs an overhaul.

## Frequently asked questions about 98point6 by Transcarent

### What is 98point6 by Transcarent?

98point6 by Transcarent is a virtual care clinic that provides on-demand consultations, diagnoses, and treatments from board-certified clinicians. Care is delivered primarily through secure, in-app messaging, offering a convenient way to access healthcare without appointments or travel.

### How much does 98point6 by Transcarent cost?

Access to 98point6 by Transcarent may be provided at no charge by some employers and health plans, offering visits at low or no cost to eligible members and their dependents. It is recommended to check with your specific health plan or employer for eligibility details.

### What kind of medical conditions can be treated?

The care team can diagnose and treat a wide range of common conditions, including colds, coughs, flu, UTIs, digestive issues, skin conditions, and mental health concerns like anxiety and depression. They also provide guidance on general health, activity, nutrition, and disease management.

### Can doctors prescribe medication?

Yes, doctors can prescribe a variety of medications. However, they do not prescribe controlled substances, certain muscle relaxants, lifestyle medications, weight loss medications, or medications requiring strict monitoring, adhering to evidence-based standards.

### Who are the clinicians providing care?

The on-demand virtual clinic is staffed by carefully selected providers and board-certified physicians who are trained to deliver care via text-based communication. The app also supports photo, video, and audio as needed for comprehensive care.

## Version history (last 5 releases)

### 6.16.0 — 2026-08-24

98point6 by Transcarent provides on-demand consultation, diagnosis and treatment from board-certified clinicians and sends necessary prescriptions to your pharmacy—all via secure, in-app messaging. Our unique, text-based care delivery means you can get care conveniently, when and where you need it. No appointments, no travel. We're available nationwide, 24/7, 365 days a year.

### 6.15.0 — 2026-08-14

98point6 by Transcarent provides on-demand consultation, diagnosis and treatment from board-certified clinicians and sends necessary prescriptions to your pharmacy—all via secure, in-app messaging. Our unique, text-based care delivery means you can get care conveniently, when and where you need it. No appointments, no travel. We're available nationwide, 24/7, 365 days a year.

### 6.14.0 — 2026-08-05

New look and feel

### 6.13.0 — 2026-07-09

New look and feel

### 6.12.0 — 2026-06-26

New look and feel

## Apps similar to 98point6 by Transcarent

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Doctor On Demand](https://appshunter.io/ios/app/doctor-on-demand/id591981144) | 4.9 (176,112) | Free | Medical |

## More apps by Transcarent

- [Transcarent](https://appshunter.io/ios/app/transcarent/id1563769390)

All apps by Transcarent: https://appshunter.io/developer/1551468670

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*