Leave a Review Little Caesars Pizza
Mostly a good App
I’m writing this as I’m waiting on my food. I placed an online order that said “Success. You’re order will be ready at 7:15”. I show up to the store at 7:25 to get the food when I see there’s nothing in pizza portal. I get to the counter and say something like “hey my pizza was supposed to be done like 10 minutes ago and it’s not in the portal” just to expect they were behind because they do seem a little busy. The person behind the counter tells me that they never got an order from me even though the information to this exact store is correct. I now have to wait another 20 minutes at least for my food that I ordered about 30-40 minutes ago by now. I normally have no issues with this app but this incident really frustrated me and now I’m skeptical to trust it again if it tells me orders were placed but never went through.Show lessNickname2014201420012014
Slow and server lied.
I have had a problem with this store repeatedly. They either don’t have enough help or the help that is there is rude. Another customer came in after me. I ordered mine on the portal at home around 7:40 PM. I came in and my pizza was not done yet. The customer after me came in, ordered at the counter and got his food before me. He said that he was going to wait until my food came up before he left and ask the guy why his food came up before mine. The kid at the counter told him that I ordered outside and walked in right after I ordered. I ordered at my house which is about 3 miles away. I sat at my kitchen table for a few minutes and then I got in my car and went down there. I told the kid that I did not just order outside and walk in. I told him I ordered at my house. He said whatever. The other customer said it was not worth it to argue anymore.Show lessVictory Transformation
Easy User Interface, good time using the app.
I don’t often write reviews so listen to what I have to say here because I often gloss over these and say nothing. This app is good. This app is well designed, easy to use, and up front with promotions allowing me to see whats new or what coupons are available without googling it.
It responds like a dream, the pizza customizer is easy to work with. Maybe being able to hold your thumb over a button for a sec to change from none normal or extra would be nice instead of tapping it twice. But hey my phone screen doesn’t always cooperate so double tapping can be annoying sometimes. Its not the apps fault though.
The consumer interface gives me everything I’d want out of an app like this, and more. It matches up well against other pizza apps like dominos in convenience and design, but with a little more flare.Show lessNixon C.
Little Ceasers
I would like to be able to give L.C. a much better rating, maybe 10 or 15 BUT, they have a problem with fixing my pizza right. My wife and myself always get the same pizza every time we order and for some reason they can’t seems to get it right. I am disabled so l have ordered as much as 2 or 3 times a week. As for parties, we have to have 10 to 12 pizzas for each party. It has got so bad I have been going to a Pizza Hut which is closer by around 5 miles, but it is some what more expensive but at lease I get what I want. I like L.C. but like anybody else I want what I want. I would like to go to L.C. but there are to many other pizza places that I could go to. I appreciate your time. So any help would also be greatly appreciated. Thanks!Show lessSunffSmith
Where are the Hot-N-Ready pizzas?
I went to order pizza on the app today. However, I was surprised when the regular pepperoni (the classic “ Hot-N-Ready”) pizza couldn’t be found anywhere. In fact none of the regular Hot-N-Ready pizzas where there. I tried ordering for pick-up and delivery but I could never find the $5.00 regular pizza. I went to order through the browser and still no regular pizza. I updated the app and still have the problem. I called the local Little Ceasers and they say they do still sell it for $5.00 but it is listed as a regular. They didn’t know why it wasn’t online. They said I could order through the phone but I want to order through the app. I want to be able to not talk to a person or exchange money with them. I want to go to the portal and get my pizza. What is going on?Show lessBarba Chinchudo
Bad Customer Service
Ordered on portal, received message to come in and get order as they were unable to input on portal. The worker literally put a most best pizza in a small box and closed it up like a taco and tried to give my hubby the pizza like that! He called her out. My order was completely wrong. I told her I still needed a cheese pizza and she came back and said “what if I accidentally gave your cheese pizza to someone else, would you take a stixpizza for free(it had been in the warmer for over the 40 min I was waiting). So my husband told her NO, my kids want a cheese pizza. I ordered Buffalo wings, she gave me bbq wings! 🙄 she then comes back goes to the warmer and then pulls out half my order and says, “oh my I forgot I had finished this order already!” Still wrong pizzas the wings, zesty bread and cheese pizza still missing! It was just a BIG FAT MESS! I won’t be ordering for the app anymore!Show lessRag4evr
App Needs Work!!!
How is the app so limited in listing your items??it is extremely non-user friendly.
Also, did I miss something, or are you not able to order a hot and ready through the app? You have to order a regular pepperoni for a different price. Also, a regular pepperoni isn’t even just on there. There’s a Specialty section but not one for the basics?
Next, as far as delivery goes, I think you guys really need to mention that this is sourced out to Doordash. The one and only time I placed a delivery order, my estimated time was 1 hr and the store is maybe 10 min away from me, yet it still took an extra 30 minutes on top of the estimated time for it to be delivered. All of my food was cold and hard, and one of the pizzas was completely burnt. The app should be available to provide convenience, but I have had zero positive experiences from using it.Show lessMrd264
Ready to order
I love the ease of ordering pizza through the Little Caesars app. Little Caesars’ app just needs one tweak, in my opinion. I think one more step should be added to make the experience a little better. The default time isn’t always the time I want to pick up the pizza. If I had to select a time, that would make it easier than having to call in and let the restaurant know that the order needs to be delayed an hour. I’ve missed changing that several times. If you added one more question: “Do you want your pizza ready in 15 minutes or later?” your customers would be able to control when the restaurant begins working on their order. A YES answer would loop back to the ‘default time’ and a NO answer would take them to the ‘schedule pick-up’ time.
Thanks for everything. You guys are great!Show lessBeBetterWithFood.com
Needs Improvement
The app is a decent restaurant app but lacks certain features that are a necessity. I enjoy being able to set favorite items for quicker orders and being able to set orders for pickup from an In store pizza portal with accurate time estimates is very helpful. And While it’s incredibly convenient to order on the app and pick up your order from the pizza portal without having to interact with anybody, the app has certain downsides that don’t always make using it worth it. The app can crash and load very slowly at times, it also lacks any form of item editing or special requests. Currently, the app has no way to request removing or adding toppings at all. There are also minor things like not including bundle deals that you’d find in stores but these aren’t as frustrating as the previously mentioned issues. For the most part, I use the app whenever I order but when I want a stuffed crust with no pepperoni, I have to call the store ahead, and I’d much rather just use the app.Show lessThatOneMormonGuy
Started great, has gone down hill
When I first started using the app it worked great and had no problems with the 3rd party delivery service. About a month ago I ordered my pizza with delivery. After about 10 minutes past the estimated delivery time I called the store just to hear they were having problems with getting drivers that day. No call or notification that I would be better off picking it up myself. Ended up eating luke warm pizza I picked up myself after paying for delivery. Tried getting a rebate, but got nothing. Didn’t even get a ‘sorry’ from the employee. Not the past 2 days I can’t even get my order to go through. I authorize the payment and it just says technical error please call the store.Show lessTT**31
