Surfie User Reviews

Surfie-Parent

PURESIGHT TECHNOLOGIES LTD

Utilities

Top reviews

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mdm

Good app

web filtering

2 months ago

Love it

I can’t be around my kid whole day.
I never locked my laptop or anything.
I just want them to learn to use the internet responsibly.
But at the same time I want to keep a track of everything they are doing.
For that this surfie parent app helps me a lot

crazy-overloaded

4 years ago

Interesting app

Very useful and interesting app. I am very much satisfied with this surfie parent app. Anyone can easily use it. I’ll definitely recommend this app to everyone, specially the parents like us. Thanks you

vai ca bit danh

4 years ago

It makes no sense

I want to delete this app because i didn’t feel like spying on my kid anymore. I just want to know how do I delete this?

hagg right yk if cs st

4 years ago

Response from developer

Hello We are sorry for the experience you had with Surfie. Please contact us using the mail: support@puresight.com And we will be happy to assist

Account deactivations

I cannot delete or deactivate the account, it is extremely difficult to navigate the website and figure things out. There is also no customer service number and no way to delete the account from the website.

Miketheknight73

4 years ago

Response from developer

Hello Mike to deactivate your account follow the steps below under "how to I deactivate my account" https://www.puresight.com/support/ If you're still having difficult please reply back to support@puresight.com PureSight team

Birthdate bug

Maybe its just me but When it asks for my kids birthdate it keeps snapping back to todays date. Haven't tried anything further...

BeNicePunks

5 years ago

Response from developer

Dear Madam/Sir, Thank you for your comment. Our latest version has a fix for the set birthday section problem. PureSight team

Set up

When I try to set up my account I keep getting an “invalid format” error. It does not explain the correct format.

sarahBaur1234!

6 years ago

Response from developer

Hello Please reply your account email address to support@puresight.com and we will check and update you asap PureSight support team

No good

This app barely does anything. For an iPhone, it really only tracks what websites my child has visited, screen time, and location. Nothing related to social media or messaging. The website indicates 24/7 support, but after two days, nobody has responded! Worse, the instructions on how to cancel your account don’t work, leaving me with the distinct impression they just want to trick you in to paying beyond the trial period.

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#youasked

6 years ago

Can't even create an account

When I go to create an account I put in my email then hit next, then it has me verify my email but the next button is covered by the key board and the enter button won't take me to the next screen.

Dumb

Owenpurple

6 years ago

Response from developer

Dear customer, we changed the account verification method. please do try again. If you are still heaving any problems, please contact us on support@puresight.com and we will be happy to assist PureSight Support