It’s crap
I’ve had it a week. It never Synchs. So frustrating because I need it to synchronize health data to my Heads Up App to store my glucose and ketone readings from my Keto Mojo. The Heads Up App is great it’s just a shame they partnered with such a poor product. If I could give negative stars I would.
Review
By far, this is the WORST app, I have ever encountered. Unfortunately for me, I have to use it in order to sync my Apple Watch to the office fitness program. It continues to fail to sync with Sonic Boom!
Needs a major overhaul
Having to use this app for our County Wellness Program. Shows to be syncing but then nothing is reported when I open the Sonic Boom app. I’m using an iWatch series 3. I have uninstalled and reinstalled 3 times it will work 2 or 3 days and then stop again. Not sure why these companies are endorsing such a poor quality app.
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Won’t complete full sync
Use this for work, but no longer syncing correctly. Missing multiple days where my Apple Watch has data, but not pulling over in Human API. Due to this, have to manually enter steps in other apps.
Horrible troubleshooting
I have had this app for a few months now, and then yesterday on April 29th I started getting an error message. The app no longer is allowing me to log in and it isn’t syncing with my Apple Health. I’ve sent 2 emails now and haven’t heard back from the company! This is beyond frustrating! I use this app for work in order to earn a benefit that helps pay for my insurance premium. Without the app working, I can no longer provide my company my data!!
PLEASE FIX THIS LOGIN ERROR!
The error I am getting says “unable to login - login succeeded but desired type identifier is invalid”
I’ve uninstalled and reinstalled the app several times now and it still is not working!
PLEASE FIX THIS LOGIN ERROR!
The error I am getting says “unable to login - login succeeded but desired type identifier is invalid”
I’ve uninstalled and reinstalled the app several times now and it still is not working!
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Cannot log in
Super buggy app. Frustrating when you get these type of messages when logging in “humanapi login succeeded but desired type identifiers are either missing or invalid.” What does that even mean? No support or alternatives available.
Stopped working
Randomly stopped working. Errors received each time. “Identifiers missing or invalid.” Means nothing to me. Unfortunate.
Great Idea Poor Execution
I like most of the other reviewers rely on this to integrate into a wellness program at work. It worked for the first few days then stopped synchronizing with my Apple Watch and iPhone. If you look at the timeline in the app it doesn’t show any new data, so the app itself isn’t pulling data, not having issues sending data. It is troubling when you see the current version has been out for a year. There seems to be a major lack of involvement on the developer.
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No updates ? No improvements?
There could
Be so much more done with this but even the simple fact there is a forever timeframe to sync data, and what you need to do for it to sync and the fact of limited support is making me beg HR for something better
Be so much more done with this but even the simple fact there is a forever timeframe to sync data, and what you need to do for it to sync and the fact of limited support is making me beg HR for something better
Meh, could be better
Downloading and creating account is straight forward. App doesn’t do anything else other than being that link between your recorded steps and workouts and uploading them to your employers choice of health website. There’s a whole bunch that could be improved but seems like developers moved on and won’t be coming back to this app. Being able to check where your steps are without having to scroll a million times would be a great improvement. Just select the day and voila, here’s your step count. Auto update without having it running in the back would be nice too.
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