# A Cleaner: 저장 공간 정리 — user reviews > 44 indexed App Store user reviews of A Cleaner by HONG KONG LITTLE BEAR INFORMATION TECHNOLOGY CO., LIMITED, rated 4.30/5 from 5,884 ratings. - Source: https://appshunter.io/ios/app/a-cleaner/id6474521214/reviews - App overview in markdown: https://appshunter.io/ios/app/a-cleaner/id6474521214.md - Rating breakdown: 5★ 3,769 · 4★ 992 · 3★ 588 · 2★ 193 · 1★ 342 ## What do users think of A Cleaner? Overall sentiment: negative **Pros** - 👍 Effective at cleaning up phone - 👍 Helpful in freeing up storage space - 👍 Convenient to use **Cons** - 🐛 App crashes or closes unexpectedly - 💰 Requires paid subscription for full functionality - 🚫 Not compatible with iPad devices - 🚫 Deletes important files/photos by mistake **Commonly reported bugs** - Subscription cancellation process is difficult - Inconsistent behavior when cleaning up files **Most requested features** - Ability to selectively delete files - Better organization and categorization of files - Improved compatibility across device types ## Newest reviews (13 of 44) ### 2/5 — Cuts off everytime I open it *2024-09-02* The app closes as soon as it opens, I’ve tried deleting it and reinstalling it but it does the same thing **Developer response:** We’re sorry for the crash issue! Please ensure your device system is updated to the latest version. If the problem persists, feel free to contact our support team for further assistance. ### 3/5 — Initial results *2024-07-30* This is the first time it’s been used, unable to tell if it has cleared away unnecessary debris in my phone. **Developer response:** Thank you for your feedback! We recommend using the app for a while to better assess its effectiveness. Feel free to contact us if you have any questions or suggestions. ### 3/5 — So so *2024-07-13* I went to clean my phone and there were very few things that needed to be cleaned so in the future, I will decide whether or not you should clean my phone. **Developer response:** Thank you for using our app! We’ll keep improving our cleaning algorithm to provide more accurate suggestions. Please feel free to share any feedback with us. ### 2/5 — Review *2024-07-13* Hey I got home putting things in order **Developer response:** Thank you for your feedback! Please let us know if you encounter any issues or have suggestions. ### 1/5 — False Advertising *2024-07-10, version 1.3.4* The in game adverts say it’s 100% free. BS The first thing it does is try and get you to pay. ### 1/5 — Free? Hmmmmm….nope lies *2024-07-07* It said it was 100% free in the ads but in reality it is 0% free. Plus it sometimes makes errors **Developer response:** Thank you for your input! We offer a free trial to try out the app, with some paid features included. We’re also working to minimize errors for a better experience. Thank you for your feedback! ### 1/5 — Denied payment *2024-07-05* Would not accept my form of payment….!!!! **Developer response:** We’re sorry for the inconvenience! Please ensure your payment method is enabled and account information is correct. If the issue persists, please contact Apple Support for assistance. ### 1/5 — Mal *2024-07-04, version 1.3.3* Use la app con el free trial y me lo cobraron antes de que me diera cuenta ### 1/5 — BIG BIG lire *2024-07-03* In all adds they say free & keep reporting it. Once you download the app, you can’t do anything unless you buy or you can delete only 20 pictures after you watch a long add. **Developer response:** Thank you for your feedback! Our app does offer free trials and some ad-supported features so you can explore it. Paid features unlock additional functionality for a better experience. We appreciate your understanding! ### 1/5 — Lier *2024-07-02* You said it was free **Developer response:** Thank you for your interest! Our app does offer a free trial, allowing you to try it out first. We also have some premium features to provide a fuller experience. We appreciate your support! ### 1/5 — Urgente *2024-07-01* Horrível esse aplicativo, não recomendo **Developer response:** Thank you for your feedback! We’re sorry it didn’t meet your expectations, and we’ll keep working on improving the app experience. Please feel free to share any specific suggestions to help us improve! ### 1/5 — Not fee *2024-06-08* Says it’s a free app but it isn’t you have to pay. Even the free trial. Needs your credit card number. **Developer response:** Thank you for your feedback! We do offer a free trial, though we request payment info to ensure seamless access and easy management of subscriptions. We hope this helps clarify, and we appreciate your input! ### 1/5 — No more of these services all canceled I nfever asked for you to begin with and you owe you nothing *2024-06-01* I never hired any of these clean services ,there all there on there own and go ho,me I not giving any money ,you did nothing I needed to buy storage is wghat I did **Developer response:** We’re sorry for the inconvenience! You can cancel the subscription service at any time and request a refund via Apple Support. Please feel free to contact us if you have further questions. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unethical business practice *2025-01-31, version 1.3.10* was trapped with the free service offerred for the first month.Promised to alert us of the any amount charge subsequently before charging.Was charged without knowing. Its a daylight ROBBERY ### 1/5 — This is not an iPhone *2024-10-23* This is an iPad and the program this ad wants me to download it but it’s for an iPhone and won’t work on an iPad. **Developer response:** Hello! Thank you for your feedback, and we’re sorry for any inconvenience. Currently, our app is primarily designed for iPhone, so certain features may not function fully on iPad. We’ll take your feedback into account and work on improving compatibility. Thank you for your understanding and support! ### 1/5 — Total Scam and Garbage.🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡 *2024-10-10, version 1.3.6* This is useless, total waste of money, find another app because after charging $39.99 it doesn't care to do any work anymore. I can't understand why Apple allows some applications to continue stealing from its customers, after so many complaints? This Clean Ai nis application continues stealing and they don't care if they are in charge of deducting our money when really their clients are us, or do they? ### 1/5 — WHY *2024-09-23* I have an I PAD NOT an I Phone. Why keep on sending a “clean up” for a phone ?????? **Developer response:** Hello! Thank you for your feedback. We understand that you’re using an iPad, though currently, the cleanup feature is optimized for iPhone. Thank you for your patience, and we’ll continue working to improve compatibility across devices! ### 1/5 — CleanAi *2024-08-01* The ad said it was free.i don’t want this as of now 1:20 August 1,2024. I think you should change your ad **Developer response:** Thank you for your feedback! We do offer a free trial, though some features are paid to provide a fuller experience. We’ll take your input into consideration and work on improving our ad messaging. We appreciate your support! ### 1/5 — Clean *2024-07-31* Won’t let me play my game!! **Developer response:** Hi! Sorry for the inconvenience. Please ensure your device meets the minimum system requirements, or try restarting the app. If the issue persists, feel free to contact our support team, and we’ll do our best to help you resolve it! ### 1/5 — Con Job *2024-07-21, version 1.3.5* Not free. You load, you pay. ### 1/5 — Really? *2024-07-20* I got this app because I don’t have storage, but, you have to pay for everything. Don’t get it ### 1/5 — Clean AI pro *2024-07-18, version 1.3.5* At first this app says it cleans memory Then it wants to take my pictures I have only the pictures I want to keep So what about the rest of what is in Memory ? ### 1/5 — Cancel trial. *2024-07-10* Very very difficult to cancel not good **Developer response:** Hello! We’re sorry for the inconvenience. We’re working to simplify the cancellation process,Thank you for your feedback! ## Most praised reviews (10 highest-rated) ### 5/5 — 5/5 *2025-02-27, version 1.3.11* 5/5 ### 5/5 — A clean sweep! *2024-12-10* I like what was done! **Developer response:** Thank you for your support! We're glad you enjoyed our features, and we’ll keep improving to bring you a better experience. ### 5/5 — Phone cleaner *2024-11-19* Phoneeaner1 **Developer response:** Thanks for your review! We’ll keep working hard to improve the app and enhance your experience. ### 5/5 — Esme *2024-11-14, version 1.3.7* Es muy bonito el video me gustó muchísimo gracias por compartirlo con nosotros te lo recomiendo muchísimo porque te ayuda mucho sobre todo a que tu mente esté muy tranquila ### 5/5 — Bye duplicates! *2024-09-22* Love to have my cleaner and not worrying of running out of space 🙂 **Developer response:** We're thrilled that our features have helped you! We look forward to continuing to provide value and welcome your feedback anytime! ### 5/5 — Cancelación *2024-08-06, version 1.3.6* Quiero cancelar la compra, no la pude usar ### 5/5 — Milagro *2024-06-15* Milagro **Developer response:** Thank you for your support! We’re delighted to have brought you a surprising experience. We hope you continue enjoying our app! ### 5/5 — 😍í lítєrαllч juѕt gσt thíѕ αpp σn mч íphσnє tσdαч😍 *2024-05-31* ➡️ 💁🏼‍♀️thíѕ gírl right hєrє 💁🏼‍♀️ juѕt ínѕtαllєd "clєαn αí" σntσ mч 📱íphσnє📱lítєrαllч juѕt nσw αnd thєn í wαѕ αѕkєd fσr hσw mαnч ѕtαrѕ wσuld í gívє clєαn αí!? it juѕt pσppєd up αftєr í hαd αlrєαdч αnѕwєrєd thє fírѕt pσp up quєѕtíσn í gσt thαt wαѕ αвσut hσw much αccєѕѕ tσ mч phσtσѕ σn hєrє wσuld í єnαвlє clєαn αí tσ hαvє αccєѕѕ tσ αnd í ѕєlєctєd full αccєѕѕ fσr thαt αnd nєхt thing í ѕєє wαѕ thє pσp up wíndσw αѕkíng hσw í wσuld rαtє clєαn αí?! í lítєrαllч juѕt gσt thíѕ αpp чαll ѕσ tвh í cαn't gívє чαll α gєnuínє rєvíєw чєt ѕíncє í hαvє nσt чєt tєѕtєd σut αll thαt clєαn αí cαn gєt αccєѕѕ tσ αnd gσ thrσugh ѕσ thαt αll thє unєcєѕѕαrч ѕpαcє thαt íѕ вєíng tαkєn up σf mч íphσnєѕ ѕtσrαgє cuz í hαvє nσt чєt вєgαn uѕíng thíѕ αpp αt αll! ѕσ í wíll вє вαck with α much mσrє ínfσrmєd αpp rєvíєw σncє í hαvє uѕєd clєαn αí tσ hєlp mє ín gєttíng вαck ѕσmє ѕpαcє вч dєlєtíng αll thє duplícαtє pícѕ αnd vídѕ í mαч hαvє σn mч cαmєrα rσll αnd αnч σthєr junk thαt íѕ tαkíng up ѕpαcє σn mч íphσnє ѕσ thαt mч íphσnє cαn вє clєαnєd σut αnd вαck tσ σpєrαtíng αt 150% σr вєttєr!! ### 5/5 — That why the people who live a *2024-05-24* America lves and breath clean air so that it why a Americans citizens feel better about and polluting is monittheir health if theremoved or fixed ! air ndlsolsowhilquality is watchedred and and fined. Away goes the bees is ### 5/5 — Clean *2024-05-16, version 1.2.4* Why do the apps only clean up photos. What about viruses --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-31.*