# AAA Auto Club — user reviews > 870 indexed App Store user reviews of AAA Auto Club by American Automobile Association, rated 4.80/5 from 84,662 ratings. - Source: https://appshunter.io/ios/app/aaa-auto-club/id1094393125/reviews - App overview in markdown: https://appshunter.io/ios/app/aaa-auto-club/id1094393125.md - Rating breakdown: 5★ 76,034 · 4★ 5,590 · 3★ 1,101 · 2★ 485 · 1★ 1,452 ## What do users think of AAA Auto Club? Overall sentiment: neutral **Pros** - 🚀 Convenient and easy to use - 💡 Useful features like tracking tow truck location - 👍 Great customer service and response time **Cons** - 🐛 Buggy and inaccurate driving data - 🔍 Confusing app naming and multiple AAA apps - 📞 Inefficient call experience, long wait times **Commonly reported bugs** - Login issues, unable to save login credentials - Connection issues, pages not responding - Incorrect account information displayed **Most requested features** - Ability to file claims through the app - Push notification when towed vehicle arrives - Customizable home screen and driving metrics ## Newest reviews (13 of 870) ### 2/5 — Road assistance!! *2026-08-25, version 3.9.3* 1.30 hr. Waiting for a tow!!!!!!!!!! ### 4/5 — Review *2026-08-19, version 3.9.2* Starting to use this app, hope it will help me. ### 5/5 — It’s well worth the money! *2026-08-16, version 3.9.2* I have had to tow a couple of cars of mine which are older and they always helped. I love all the services offered to me. ### 5/5 — Great service *2026-08-15, version 3.9.2* Simple to use and contact AAA if in need of extra help! ### 3/5 — Where is billing history? *2026-08-13, version 3.9.2* Previous membership billing statements are non-existent. Membership cost information cannot easily be found, if at all (I have yet to find it). This information should be front and center. ### 5/5 — Great Service *2026-08-13, version 3.9.2* Love this service. Anytime I have needed help I have never had an issue with AAA. ### 5/5 — I can always count AAA *2026-08-12, version 3.9.2* I can always count on AAA ### 5/5 — First time using AAA *2026-08-10, version 3.9.1* Had to use it for the first time this Monday morning after a coolant line blew out on my vehicle. The process was smooth and the driver was professional. ### 4/5 — Time to upgrade *2026-08-10, version 3.9.1* App is a little dated. ### 3/5 — No easy way to call up existing rental car reservation *2026-08-09, version 3.9.1* Had to find a website page that required re-entry of my email and required confirmation number. that I fortunately wrote down when I made my reservation a month ago. Like airline apps, I should be able to easily call up any reservations I made thru AAA ### 5/5 — AAA *2026-08-09, version 3.9.1* The service’s and quality AAA provides cannot be matched. Thank you! ### 5/5 — Great Customer Service *2026-08-09, version 3.9.1* I love the idea of having protection when I’m on the road, super fast every time I’m having an issue. Love them ### 5/5 — Thank you *2026-08-08, version 3.9.1* Came right away and got us where we needed to go ! ## Most critical reviews (10 lowest-rated) ### 1/5 — Non Functional *2026-08-24, version 3.9.2* App just returns back to login screen. I can login via the website, but the app is currently useless ### 1/5 — Can’t log in *2026-08-24, version 3.9.2* Even after the update, still can’t log in ### 1/5 — App not working *2026-08-24, version 3.9.2* Shuts down everytime after I enter log in info. Please fix!! ### 1/5 — Can’t login *2026-08-18, version 3.9.2* App is useless. Zero stars. ### 1/5 — Associate *2026-08-11, version 3.9.1* Cannot sign on as associate ### 1/5 — Useless *2026-08-09, version 3.9.1* Doesn’t actually log into anything, just launches the website on a browser instead of showing you what policies and benefits you already have. ### 1/5 — An hour wait in the city? *2026-08-08, version 3.9.1* Seriously? An hour wait IN the city in a dangerous neighborhood? ### 1/5 — Claim info *2026-08-04, version 3.9.0* Cannot find anywhere to find status of claim ### 1/5 — AR AAA will not let you make an auto insurance payment via the app *2026-07-26, version 3.8.0* 25 JUL 2026: for months now Arkansas (AR) will not let you pay your auto insurance via the app nor via their website. Nor do they support Apple Pay and Apple wallet. They make you drive to the local AAA office and pay. Even though you sign up for paperless billing, they don’t support paperless payments. This is totally unacceptable. I wouldn’t be surprised if they change the payment method to chickens and goats. This unwillingness to get out of stone ages only reinforces the stereotype the AR is populated by hillbillies. ### 1/5 — Payment yes, anything else no *2026-07-22, version 3.8.0* If you want to give AAA money, that works great. They are right up front letting you know how convenient and available that is. If you want to do anything but that, it hangs up, doesn’t work correct, offer says you need to call. Why have an app if you have to call every time I need to do something other than pay. ## Most praised reviews (10 highest-rated) ### 5/5 — love love love AAA *2026-08-23, version 3.9.2* AAA AUTO CLUB ### 5/5 — I love it *2026-08-23, version 3.9.2* AAA makes it easy and affordable ### 5/5 — Man *2026-08-22, version 3.9.2* Pretty easy to use ### 5/5 — Phone service *2026-08-20, version 3.9.2* Jeanette was absolutely on target. Give this lady a raise! ### 5/5 — Fastest battery service yet *2026-08-20, version 3.9.2* When I used the app to request battery service in town, Demetrio arrived in about 20 minutes. He tested my five year-old battery. And offered to sell me a new one, which I gladly agreed to. In less than an hour from my call, Dimitri left me with a new battery and renewed confidence in AAA mobile service. ### 5/5 — Amazing *2026-08-20, version 3.9.2* Serine ### 5/5 — Finally *2026-08-19, version 3.9.2* It’s great that AAA finally has the all purpose AAA that makes our account more accessible ### 5/5 — Quick and easy actions *2026-08-18, version 3.9.2* Love the ability to have in my wallet and also on my phone ### 5/5 — Marvelous and easy to login. *2026-08-18, version 3.9.2* The app is available and no trying to remember the password. I just love this app.All my auto cards are in one place . ### 5/5 — App *2026-08-16, version 3.9.2* Loving the app. It’s easy and quick. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*