# Aachho — user reviews

> 61 indexed App Store user reviews of Aachho by Aachho Jaipur Private Limited, rated 4.70/5 from 70 ratings.

- Source: https://appshunter.io/ios/app/aachho/id6480438582/reviews
- App overview in markdown: https://appshunter.io/ios/app/aachho/id6480438582.md
- Rating breakdown: 5★ 60 · 4★ 5 · 3★ 1 · 2★ 0 · 1★ 4

## Newest reviews (20 of 61)

### 1/5 — Fraud App, worst service

*2025-11-04*

I have ordered a suit from this app almost a month back now. Haven’t got any updates yet. By God’s grace , I was able to connect to customer support once after trying to reach them so many times. The customer support team is trained to lie saying your order will be dispatched in 2-3 working days. I think they are not at all working that’s why their 2-3 working days are not over yet. This is the worst app to order. I have wasted my money, energy and haven’t got anything yet. 
Hope they take feedbacks seriously and work on customer satisfaction. Showing Ads with celebrities wearing their clothes will not make their business sustained. Or who knows even celebrities got their orders delivered after a year? 😉 This is the worst app to order from. I just hope my order gets delivered before my size changes, otherwise I’ll have to again go for exchange and cycle continues.

### 1/5 — Subject: Urgent Action Needed: Unacceptable delay in my order

*2025-11-01, version 1.13.0*

I am extremely disappointed with the repeated delay and lack of proper communication regarding my order. It has been far beyond the promised delivery date, and your generic responses are no longer acceptable.

This order was placed well before Diwali, and the delay has completely ruined my plans. I expect immediate action — either confirm that my order will be dispatched within the next 24 hours or process a full refund without further delay.

Please understand that continued negligence will leave me with no choice but to escalate this matter publicly and through appropriate consumer forums.

I expect a prompt and clear response.

### 1/5 — Lottery system to deliver products

*2025-10-20*

Ordered two items till date, the first one got cancelled after several months went by and they couldn’t ship the item. Despite such experience, I ordered another item but it has been more than 10 days now and I cannot see the order status change from ‘Confirmed’ to ‘Shipped’ yet. I tried to get in touch with their customer care executive and they put me on hold for an hour after which I hung up. Customers must feel like winning a lottery if lucky while they keep our money blocked for months with uncertainty.

### 1/5 — Don’t Use or Buy

*2025-10-20*

I had placed a prepaid order worth ₹5,000 on 11th October, and even after more than a week, the order status still shows as unfulfilled. I’ve been trying to contact their support team for several days, but there has been no response.

They’ve mentioned a customer support number, but no one ever answers the calls. This entire experience feels fraudulent. Despite receiving numerous negative reviews, they continue to aggressively push ads on social media to mislead new customers.

Extremely disappointing and unprofessional — the brand owners should be ashamed of running such a deceptive operation.

### 1/5 — Disappointed with delivery

*2025-10-19*

I ordered from Aachho almost a month ago, and they still haven’t even dispatched my product. I had bought it especially for Diwali, but the delivery delay completely ruined my plan. There seems to be a serious issue with their logistics and customer support — I tried calling several times, but no one picked up or helped me with an update.

This was a very disappointing experience, and I honestly wouldn’t recommend ordering from Aachho if you’re expecting your product on time. Very, very poor service.

### 1/5 — Poor service

*2025-10-19, version 1.13.0*

I placed my order on 29 August. I placed the order with the credit note that I received from last order because the last order was also not delivered and it took 2 months for them. The occasion for which I ordered it already passed. Now again after lot of mails I don’t know where my order is. I don’t know who are the customers those are getting delivery. Pathetic service. Don’t know whether I will ever get my order delivered.

### 1/5 — Major Delivery Trust issues

*2025-10-17, version 1.13.0*

I have not received my order which I placed on 31st August no one is helping from customer care no one will even receive any call and won’t assure you anything about your order. If you can’t deliver order on time can’t talk to customers then please stop making fool out of people by marketing your clothes online shut it out. Won’t purchase now please dispatch my order or refund my money coz all festivals for which I was buying clothes are already passing by.

### 1/5 — Never buy with them it is froud. They don’t revert online payment or deliver the product

*2025-10-16, version 1.13.0*

Worst experience in online shopping with aachho.

I have ordered dress online and paid for the same.

As prepaid order they don’t even bother to respond to any query or any mail 

Regardless they will sent you the same mail without giving any clarification for the issue.

It been days but I haven’t got my product or my money does not reverted.

As the payment is done they don’t respond to you. 

If they will provide you the product or not 
I have ordered dress for rs5299/- my money is with them but no reply regarding the dress. 

The status of the order said “unfulfilled “ 

If you are not having stock than how could you take such order on prepaid basis.

### 1/5 — Harassment and harassment is what they do

*2025-10-11, version 1.12.0*

It’s a total useless app. These people harass us. It’s been 1 and a half month, no whereabouts of my order. First. They don’t respond to emails and their customer support is of no help, they never pick up call nor they call back, neither they reply on emails. Secondly, they are showing my order has been fulfilled and when I open tracking it says cancelled. They are not refunding my money too. This is my first and last order from this site. Pathetic people who run this

### 1/5 — Pathetic customer service

*2025-10-04, version 1.12.0*

I have placed an order before one month and still have not received it. No communication, raised a complaint but no reply on that. Trying to contact their support team daily no one is picking the call neither replying to my emails. 
I have placed this order for my special occasion and since one its in process state only. And your team is not taking any efforts to inform or reply me back on my emails. 
You have pathetic customer service.

### 1/5 — Honest experience

*2025-10-02, version 1.12.0*

I had received about 2.5 months later and quality is pathetic they were not even ready to exchange since I found the material is not good and also in one of my suit since I bought 3 I never wore just basic trial after 1 month when I was finally about to wear it for a occasion I fought a whole in it how disappointing something can ever be.

### 1/5 — Disgusting

*2025-09-25, version 1.12.0*

I ordered a dress on 9 of july 2025 which i not yet get delivered. Its almost  2.5 months. Previously I ordered one and that too took more than 3 months to get it delivered. Their team is just disgusting and they can only spoil your plan with the outfit. Customer care is never available. Numbers of mails and DM r always not answered. Its a bad choice of brands. Wrong decision to order from here twice. I am writing this bcz I don’t want anyone to spoil their festivals.

### 1/5 — I had bought 5 dresses out of which iv been delivered only 3 dresses in last 15 days

*2025-09-25, version 1.12.0*

That too 1 dress wrong material Chanderi was discripted material nd i recived cotton , nd other two dresses I am trying to contact store no1 is replying no answer to mails or chats , iv alredy done payment I have no clue whn vill i get dress or where is my money or will I get the wrong material dress changed as that was heavy dress wt u had booke iv resolved casual dress 😡very very annoyed wit services nd quality not expected wit such big brand , no no1 is reverting

### 1/5 — Don’t order, it’s a scam. Waste app, they should close it

*2025-09-24, version 1.12.0*

I have ordered 4 items, only 2 got delivered, very delayed response, it’s been 5 months, seems like I have wasted my money. This is very very disappointing.

### 1/5 — They fool customers don’t order from them.

*2025-09-24, version 1.12.0*

These guys just take money from you and don’t you will keep waiting for 20 days they won’t answer. Customer service is very very poor, don’t Buy from just because they post adds of some tv celebrities. Totally Disgusting

### 1/5 — Bad Experience with Aacho’s Service

*2025-09-20, version 1.12.0*

I had placed an order on 27th July but I still haven’t received it. Whenever I call or message, they keep telling me some policy or something else. I have been calling since yesterday, but no one is answering the calls. When I ask for a refund, they say they will only credit it to the Aacho wallet. I don’t know whether they will send my parcel or not, but Aacho’s service is really very bad.

### 1/5 — Order delayed for 40 days

*2025-09-20, version 1.12.0*

I have order on 2 nd September but today is 20 th September, still it will take another 10 days showing, means when you order please order before 30 to 35 days , don’t purchase anything from this app , even i am trying to contact them from everwhere their is no communication or information from their 
VERY BAD CUSTOMER SERVICE 
ill never buy anything from their shop

### 1/5 — Worst Experience – Paid but No Response!

*2025-09-17*

I had the WORST experience with the aachoo clothing app. I placed an order and made the payment, but after that – complete silence. No confirmation, no tracking, no response from customer support despite multiple follow-ups via email, app, and social media. It feels like I've been scammed.
The app is highly unprofessional and unreliable. If you're thinking of ordering from here, DON'T – save your money and avoid the headache. It's shocking how a brand can operate with zero accountability. I just want either my order or a refund, but right now I have neither.
Aachhoo – answer your customers or shut down.

### 1/5 — Worst app

*2025-09-06, version 1.10*

Such a huge disappointment! This is the worst place to buy a dress. It’s been over 2 months since I placed and prepaid for my suit, and till today I haven’t received my order. I tried everything – sent emails, WhatsApp messages, and called multiple times – but there has been no response at all. Meanwhile, they are busy posting their products with celebrities instead of addressing genuine customer concerns. Absolutely unprofessional. This was my first and definitely the last time buying from them.

### 1/5 — ❌Fraudulent brand- beware

*2025-09-05, version 1.10*

I ordered from Aachho Ethnic Wear on 5th July 2025 but ni haven’t received my order yet . Customer care not responding my calls. When I visited their Jaipur store , a person named Ramesh promised delivery within 6 days. Later, he took my phone saying it was for order details, but I found out afterward that he had posted a fake 5-star review without my permission. This is completely dishonest and cheating. Very disappointed – be careful before ordering from them

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst customer service

*2026-07-20, version 1.17.0*

This app is a scam, I wish I can give them 0 star, they delay your order without informing you, they say you stuff is being crafted, but it just had a lash on it which take them to do 1.5 months, they stop responding your messages, Still waiting for tge stuff, but I don’t think I am gonna receive it, lots all hope, scamming us from our hard earned money.

### 1/5 — FRAUD

*2026-07-13, version 1.17.0*

Have placed an order since June 10th. No response yet. They’re  not offering refunds and not responding to emails. Not answering the calls. Contacted support, someone name Tara keeps on apologising and repeats same thing “your request has been escalated and customer support team will contact you” they haven’t contacted since weeks.

### 1/5 — Scammers

*2026-07-08, version 1.17.0*

It says that you need to order atleast 15/18 days before the day you require it, and it’s been 1.5 month that I have still not received the order. It is just a scam. Please do not rely on aachho if it’s about some imp events

### 1/5 — Stay away from Aachho

*2026-05-23, version 1.16.0*

Save your money - they will not deliver on time and will not respond back. They charge for priority shipping but will send it through standard shipping with incomplete documentation which will delay the already delayed order.

### 1/5 — Such a Fraud

*2026-04-27*

I have placed order on 21st March for 2 dresses. Received one on 26th of April but the quality of material is law and prints are not properly done. In between I tried to contact Aachho team by calls they never responded and sent multiple emails but no reply. After receiving the order complaint about product in WhatsApp they are keep on saying tomorrow morning 9:30 you will get a call back. After multiple follow ups throughout the day at 5:30pm they are informing you will get a back tomorrow. As it is an off business hour. I am regretting buying from here. Please don’t buy anything from Achho. Ther are just fraud and they never value you money or time

### 1/5 — Send defected item and so not replace

*2026-04-27*

This is such a pathetic brand
They will first take orders on sale of bogo and will only deliver 1 of he 2 items 
And the 1 item will come defected
And if you will place replacement for the product
They will take months to deliver that item and it will also come defected
And when you will try to reach them on call or email
Your calls will not be answered and on email they will give computerised responses
Same response will be given 
I replaced an item worth 2800 and it came defected
And i placed replacement and it came defected 3 times after replacing it every time
And not its been almost a month they are not solving my issue
Just saying my issue it with senior team and will respond soon
But no solution will be given
Just do not purchase from aachoo
This is just marketing they are doing but are doing frauds in name of business
The quality is also not that good
Very bad experience

### 1/5 — Scammers!!

*2026-03-03, version 1.15.0*

Ordered using the app, and found similar product from a local market. Tried to cancel the purchase within 2 hours and all they had to say was we can either ship it or issue a voucher but they dont refund the money! Worst customer service. I wouldn’t recommend them for anything.

### 1/5 — Worst material and response

*2026-02-20*

I have ordered a dress and got it after 1 and half month and it’s material is very cheap also stitching is poor sleeves are very long product is very different from the description they have mentioned and response is like they don’t know that they have to response customer they don’t care they got there money and that’s it no response from them at all and for comparing they have option of raising ticket that is also automated no person is there to handle things I am raising ticket for my concern and they just close it by saying something else so dumb application is worst experience worst service response and material is very cheap I will never buy something from there

### 1/5 — Worst online shopping experience ever!

*2025-11-19, version 1.13.0*

The company sets such high standards for its customers and provides such poor quality service and even products. After waiting and following up for over a month the article that arrived did not justify the price. I don’t understand how they are still in business and how they get celebrities to buy their clothes. Maybe all the effort and money is going into marketing. Uninstalling the app and never purchasing from them.

### 1/5 — Bad quality and scam on Instagram

*2025-11-11*

I purchased one of your popular dress and I can confirm it’s the worst quality product I have ever received from any Instagram account there are even small scale brands that sell better and best quality than yours 
And now I asked for a return and refund this popular page says it’s made and so it’s not possible I have a very bad experience plz contact if you can help as ur website literally said NO  ..also
I can buy good and better quality products from what I have spent on your product 
This is a scam dose not look anything like what they post and advertise should ban

## Most praised reviews (2 highest-rated)

### 5/5 — Very unprofessional

*2025-01-27, version 1.7.0*

Ordered one suit set, kurta and trouser were good but dupatta is totally different from the image…i explained the issue but no response yet…very irresponsible, this app is also useless there’s no option of refund and exchange

### 2/5 — Experienced the worst delivery and worst support system

*2025-08-16, version 1.10*

Aachho has good collection no doubt .. but sometimes they take 45days to 60 days to deliver an order and they don’t even have the option to cancel the order if the occasion is gone .. I don’t understand why do they take order of the products which unavailable. And I faced late delivery more than 45days in my 4to5 orders from aachoo .. worst experience.. I still buy coz they have plus size and ethic wear

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
