# AACU Mobile — user reviews > 217 indexed App Store user reviews of AACU Mobile by Air Academy Federal Credit Union, rated 4.23/5 from 1,113 ratings. - Source: https://appshunter.io/ios/app/aacu-mobile/id578415333/reviews - App overview in markdown: https://appshunter.io/ios/app/aacu-mobile/id578415333.md - Rating breakdown: 5★ 704 · 4★ 105 · 3★ 44 · 2★ 31 · 1★ 130 ## What do users think of AACU Mobile? Overall sentiment: neutral **Pros** - 👍 Easy to navigate - 🚀 Convenient features - 🔒 Secure banking - 💡 Useful mobile deposit - 👍 User-friendly interface **Cons** - 🐛 Frequent crashes - 🐛 Login issues - 🐛 Mobile deposit problems - 🐛 Buggy app updates - 🔍 Limited functionality **Commonly reported bugs** - App not opening or loading - Inability to pay loans through the app - Accounts not populating in menus - Recurring payment issues **Most requested features** - Facial recognition login - Improved bill pay and loan management - Better account organization and search - Seamless integration with external accounts ## Newest reviews (18 of 217) ### 3/5 — App Works Well *2026-08-12, version 13.0.260500* App is simple but Debit called Protected Advance is poorly named. I have trouble how to pay my Advance card. ### 4/5 — Good, always room for improvement *2026-08-05, version 13.0.260500* Good overall app, the bill pay pending and move money pending could use some help, can’t seem to successfully edit either pending. Rest of the app is very good, but not a substitute for desktop version. ### 4/5 — User-friendly *2026-07-18, version 13.0.260500* App is pretty user-friendly easy to use available. Most of the time can’t really complain. ### 4/5 — AAFCU app *2026-07-06, version 13.0.260500* No problems at all with this app. It’s been very dependable. I don’t know what I’d do without it, as the credit union itself is quite a bit of a drive for this elder. ### 5/5 — Easy peasy *2026-06-06, version 13.0.260200* Enjoy using the AACU MOBILE APPLICATION. MAKES LIFE EASIER. ### 5/5 — Easy to use *2026-06-05, version 13.0.260200* Lots of information can be found in the app. ### 5/5 — Nice user friendly app *2026-06-05, version 13.0.260200* I enjoy using the app. For me, it’s is easy to navigate and do what I need to do. ### 5/5 — AAFCU App *2026-06-04, version 13.0.260200* Easy to use! Love it! ### 5/5 — Great bank! *2026-06-01, version 13.0.260200* Good people to work with here. Highly recommend. ### 5/5 — Easy to navigate *2026-05-24, version 13.0.260200* Being a senior citizen, I appreciate apps that are easy to understand and navigate. AACU's app checks all the boxes that I like. Thanks! ### 5/5 — AACU *2026-05-23, version 13.0.260200* Love this credit union/ top notch⭐️ ### 5/5 — Easy and fast *2026-05-22, version 13.0.260200* Love the convenience of this app! ### 5/5 — Love the updated mobile app *2026-05-20, version 13.0.260200* The app is much easier to navigate within accounts. Will keep exploring. Great job! ### 5/5 — Great app!! *2026-05-16, version 13.0.260200* Thank You!! ### 5/5 — Love my credit Union *2026-05-12, version 13.0.260200* Great easy to use app ### 5/5 — When it works well…it’s great *2026-05-12, version 13.0.260200* When it works well it’s great. But it seems to have some glitches when you can’t login the same way with FaceID all the time. Sometimes it takes forever to load and then you have to close out and clear the app from history and try again. This seems to be happening much more frequently. ### 4/5 — Good app *2026-05-12, version 13.0.260200* Easy to use, just sometimes doesn't load on the first try ### 5/5 — AAFCU Mobile *2026-05-06, version 13.0.260200* I really enjoy and use this app. It is easy to use and very convenient. You can even do remote deposits. Good job. I would like to be able to manipulate “on hold” funds myself. ## Most critical reviews (10 lowest-rated) ### 1/5 — Overdraft fee $32?! Are you out of your mind *2026-08-28, version 13.0.260500* Never pick up the call and charging overdraft fee $32 for missing $8 is crazy. Trying to fix this issue but never pick ups the call ### 1/5 — Never works *2026-05-09, version 13.0.260200* It is always down for maintenance and it’s very hard to find what you’re looking for, worst bank to do business with and they also have the worst app ### 1/5 — Awful *2026-04-28, version 13.0.260200* The new dashboard is almost useless. I really miss having a handy overview of all of my accounts. Very hard to find help in the menu tree. ### 1/5 — How do I close the account *2026-03-18, version 13.0.51002* Poor quality app. Always have issues with logging in and account service fees are applied quarterly. How do I close my account remotely? ### 1/5 — App doesn’t open *2025-12-16, version 13.0.51002* In the last few weeks when I go to open the app and try to login, the only thing that happens is the loading screen spinning. I’m getting pretty frustrated with the app not opening when I need it too. I have tried updating the app and restarting my phone. ### 1/5 — Broken *2025-11-16, version 13.0.51002* Congratulations you broke the app. I no longer have access to any information about my accounts. ### 1/5 — Broken *2025-08-19, version 13.0.51002* The app no longer opens. I have to use safari to log into my acct. when I try with the app it just clocks ### 1/5 — This app is the worst app I've had to use *2025-06-01, version 13.0.51002* The app is impossible to navigate, And I don't have access online to remove the first auto pay that was set up even tho I've set up a different auto pay account so now I'm making double payments because I'm unable to remove the first auto pay account. ### 1/5 — Awful *2025-05-13, version 13.0.51002* The new dashboard is almost useless. I really miss having a handy overview of all of my accounts. ### 1/5 — Cumbersome, Circular Menus, Extremely Limited Functionalities *2025-05-10, version 13.0.51002* Need to join the 21st Century with interconnectivity to my other financial institutions ## Most praised reviews (10 highest-rated) ### 5/5 — Love the updated app *2026-08-26, version 13.0.260500* This app is much faster than the earlier version, and is easy to navigate. I appreciate the convenience, and the time saved by not having to drive to a branch. ### 5/5 — Great App Great Credit Union *2026-07-30, version 13.0.260500* Fully functional app is vitally necessary since I don’t live in Colorado anymore. Air Academy has always been on the leading edge, which is why I have banked with them for over 30 years! ### 5/5 — Very User Friendly *2026-07-21, version 13.0.260500* The app is very straightforward. It looks a lot like the website I use on a regular basis. ### 5/5 — Excellent *2026-07-14, version 13.0.260500* Works ### 5/5 — Air Academy’s the BEST *2026-07-13, version 13.0.260500* Been a member of AACU for about 40 years. Need I say more? ### 5/5 — Jmfwmson *2026-07-07, version 13.0.260500* It works very well. It is easy to use. ### 5/5 — The app *2026-07-07, version 13.0.260500* I love the app…doesent need anything else.. ### 5/5 — Great app *2026-07-06, version 13.0.260500* Not going to lie this app is easy to navigate and makes my banking easier, so far I haven’t run into any problems. ### 5/5 — AACU Mobile app *2026-07-03, version 13.0.260500* It took a few days to figure everything out coming from a different bank setup, but so far so good! Just need to answer the phone faster seems like the phone rings forever sometimes. ### 5/5 — App is great *2026-06-18, version 13.0.260200* I find this app super helpful because I don’t like having much balance in my checking, and with this app it’s really quick and easy to move stuff around and make sure my debits not too low either. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*