# AAIB Mobile — user reviews

> 40 indexed App Store user reviews of AAIB Mobile by AAIB, rated 3.70/5 from 38 ratings.

- Source: https://appshunter.io/ios/app/aaib-mobile/id1591020071/reviews
- App overview in markdown: https://appshunter.io/ios/app/aaib-mobile/id1591020071.md
- Rating breakdown: 5★ 23 · 4★ 2 · 3★ 3 · 2★ 0 · 1★ 10

## Newest reviews (18 of 40)

### 2/5 — Not user friendly

*2026-08-26, version 1.9.87*

Not user friendly. Disorganized

### 1/5 — App Not Working! …

*2026-02-02, version 1.9.76*

Encountered Errors!!!! How many days will it take you to fix this problem?!!! fix it as soon as possible... I can't make any transactions.

### 2/5 — Miserable App

*2025-08-10, version 1.9.73*

This app with its very few options makes problems ever now and then❗️ Wanted to change my password, which I do every 3 months, and I get an error message that I have used the password before, which I have definitely not❗️Tried it another 5 times with always the same error message❗️Why can’t you create a well and easy functioning app for your clients❓I am once again absolutely disappointed❗️Please fix this issue ❗️Thank you in advance ❗️

### 1/5 — OTP is not being sent

*2025-08-03, version 1.9.73*

Very frustrating such simple issues takes forever. I have been running after them for 4 days for a technical issue their system is generating OTP and sending it to my mobile . Worse customer service and banking facility  I have ever experienced.

### 1/5 — Really stupid app

*2025-06-17, version 1.9.72*

One of the worst banking experiences I ever had, in terms of ease of use and ux

### 1/5 — سي جدا

*2025-04-01, version 1.9.69*

الابلكيشن لا يعمل في عده دول  وكلمت خدمه العملاء  مفيش أي حد  عنده أجابه

### 1/5 — Application not working out of Egypt

*2024-10-02, version 1.9.62*

Please, is more than couple of months that the application is not working out of Egypt.
Don’t you think that we have the right to check our accounts? Please respect your customers and fix this issue

### 1/5 — So bad

*2024-10-01, version 1.9.62*

All the time under maintenance

### 1/5 — سئ

*2024-09-22, version 1.9.62*

الابليكشن لا يعمل خارج مصر من شهر تقريباً ايه الحوار بقا ؟؟؟؟؟؟؟

### 2/5 — Was working

*2024-09-04, version 1.9.62*

it has always worked perfectly but now it has not working from 10 days, I can not access it outside of Egypt and this is causing serious problems for my work and my deadlines, I contacted the bank who was unable to respond on the matter, please resolve this problem

### 1/5 — Very Bad Application

*2024-09-03, version 1.9.62*

Very bad experience with this application . The worst Bank application at all in Egypt.

### 1/5 — الابليكشن لايعمل خارج مصر

*2024-08-31, version 1.9.62*

الوضع سئ جداً الابليكشن لا يعمل خارج مصر ودة سببلي مشاكل كتير وخسارة شغل وفلوس كتير بحكم تواجدي برة مصر أنا وكتير غيري . ارجوكم حل سريع للمشكله

### 1/5 — Worst bank app ever

*2024-08-24, version 1.9.62*

Time to sack your IT-department

### 1/5 — لا يعمل

*2024-07-27, version 1.9.58*

لا يعمل

### 1/5 — تطبيق سئ جداً

*2024-05-12, version 1.9.56*

ابلكيشن سيئة جداً…مشاكلها كتيرة و خصوصا عند تفعيل اي عملية باستخدام ال TOKEn…بحاول أغير ال Password بقالي يومين و مش عارف بسبب عدم قبول كود ال Token … الخدمة التقنية الخاصة بال app مأساوية

### 3/5 — كثير الأعطال

*2024-03-31, version 1.9.53*

مش منطقي ان تطبيق يخص بنك و تعاملات بنكية يكون كثير الاعطال بالشكل دا

### 3/5 — Cant login

*2023-11-12, version 1.9.41*

Hello Support team,
I cant login to my account outside Egypt, is there any reason for that?

### 1/5 — Worst app for the worst bank ever

*2022-12-13, version 1.9.3*

Simply nothing is working properly, transaction fails without reason, tokens are not valid even after I redownloaded the token app and registered again, so you can just use the app to check your balance in 2022 cause this is the best they can do.

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible app experience

*2026-06-17, version 1.9.84*

Terrible app a child could do a better job coding this app

### 1/5 — Jason

*2026-05-30, version 1.9.83*

Do NOT join AAIB!! It will cost you your money. Have lots of money in my AAIB current account. Can’t withdraw it, cannot access any of through any ATM. My money has been stolen from me by the bank.

### 1/5 — تطبيق ‏ سيئ ويعلق

*2026-05-30, version 1.9.83*

‏أسوأ تطبيق بنك وأسوأ خدمات

### 1/5 — اوسخ ابلكيشن

*2026-05-26, version 1.9.83*

خرااااااا

### 1/5 — Worst banking app I ever used

*2026-05-19, version 1.9.82*

This is ridiculously not acceptable performance for a banking mobile app. It’s very unreliable. The OTP  verification is a disaster. I have no clue how a bank like AAIB is unable to fix such major issues

### 1/5 — Poorest e-banking ever & Bank

*2026-04-11, version 1.9.82*

Whenever money debited or credited to account, it doesn’t show the outstanding balance next to the transaction.
You cannot get a bank statement for more than 30 days selected, also the bank statement cannot be printed from the app in PDF.
Apart from above, the call center is using poor technology and always when I call them, cs representative does neither hear me neither do I.

### 1/5 — البرنامج لايعمل ويوجد خطأ دايما

*2026-03-26, version 1.9.82*

لن يتم إصلاح البرنامج منذ اكثر من ٦ اشهر. ارجو سرعة اصلاحه

### 1/5 — اسواء بنك

*2026-03-15, version 1.9.81*

اسواء بنك في الكرة الأرضية منصحش حد يفتح حساب معاهم في بنوك كتير افضل منهم

### 1/5 — Not working at all

*2026-03-11, version 1.9.81*

Guys fix the app, I can’t even login after your update

### 1/5 — Very less feature, but too many issues

*2026-02-19, version 1.9.78*

Although features are very less, I am consistently facing issues.
Last 2 issues I had:
1. Transfer between my internal accounts was possible only in one direction. Very weird.
2. Trying to change the password but always get errors. After 3 days trying It worked once, but since then the login is giving an error.

## Most praised reviews (10 highest-rated)

### 5/5 — شكرا

*2025-01-09, version 1.9.66*

اجمل بنك

### 5/5 — Nice design. Great features.

*2024-03-03, version 1.9.52*

Super simple to use with all the features you need!

### 5/5 — Nice design. Great features.

*2022-09-22, version 1.9.3*

Super simple to use with all the features you need!

### 5/5 — Dollar Exchange

*2022-08-29, version 1.9.3*

The apps is nice and it have a lots off added thing transfers and review your acc I think you need to exchange dollars to Egypt pond from the apps and will be a perfect

### 5/5 — good step

*2022-05-04, version 1.6.13*

need one that can be used by companies

### 5/5 — Very late step but great !

*2022-04-16, version 1.6.13*

The most late app on the bank market, but worth waiting.. it’s great simple to the point app . Like it
Edit …
Urgent to grant login with biometric sensors face or fingerprint ,, really super urgent .

### 5/5 — Face Id

*2022-03-18, version 1.6.4*

Please support face id . Everything else is amazing

### 5/5 — User Interface

*2022-03-17, version 1.6.4*

I really like the user interface on this app

### 5/5 — Great Experience

*2022-03-17, version 1.6.4*

This application felt very user friendly. It is easy to locate things and navigate the app. Definitely would recommend. Great job from the developers!

### 5/5 — Outstanding app

*2022-03-16, version 1.6.4*

Very useful yet very simple,
definitely worth the wait!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*