# Aala - Cabs,Auto,Bikes & Food — user reviews > 43 indexed App Store user reviews of Aala by Ala cabs And Technologies Private limited, rated 5.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/aala-cabsautobikes-and-food/id6468871156/reviews - App overview in markdown: https://appshunter.io/ios/app/aala-cabsautobikes-and-food/id6468871156.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (14 of 43) ### 1/5 — Terrible Experience with Aala Cabs – Avoid at All Costs! *2025-04-06, version 1.1.3* I’m writing this to warn everyone about the horrible experience I had with Aala Cabs. I strongly suggest not using this app and switching to Uber instead. I booked a ride through Aala, and to my shock, the driver charged me three times the actual fare. I immediately raised a complaint with their customer care, but that just made things worse. They took days to respond, and when they finally did, all I got was, “We are looking into the matter.” That was over a month ago, and guess what? My issue is still unresolved. I’ve sent them multiple emails and messages, but they just keep ignoring it. It’s clear that Aala Cabs has one of the most careless and unprofessional customer support teams I’ve ever encountered. They don’t care about their customers at all. Please don’t waste your time or money on this app. Switch to Uber – they are far more reliable and actually care about customer experience. Don’t make the same mistake I did. ### 1/5 — Worst service *2025-01-30, version 1.1.3* Never udon this app again ### 1/5 — Scammed *2025-01-27, version 1.1.3* Booked a cab today for 150INR ENDED UP PAYING 260 ### 1/5 — Worst service ever *2025-01-23, version 1.1.3* Worst 🚽 ### 1/5 — Worst app *2025-01-08, version 1.1.3* This is the scam app books rides Automatically ### 1/5 — Pathetic service *2024-12-01, version 1.1.3* Worst service ever . committed refund via email but no success still nothing. and charge double. ### 1/5 — Cancellation of ride by driver at the 11thhour *2024-11-24, version 1.1.3* We had booked ride from Jawahar Nagar to airport for today at 11am but as said correctly Kashmiris don’t know anything about business. They are selfish and inshallah you too are going to wind up your bessiness We had to reach airport but now we will be missing our flight for which I will go to court for damages ### 1/5 — Its not Good *2024-09-24, version 1.1.2* While booking a ride amount is showing less after completing the ride it’s showing too much because the driver will take you to other side to make the kilometres extra so it should be fix price before only ### 1/5 — Scam app *2024-08-19, version 1.1.2* I have booked from them many times but last time i wanted to book an auto but was unable to do so as the app had some glitch and stopped again and again then i booked a cab and they showed a fare of 145-165 to my regular place, the cab driver took me from very very long distance and i was stuck in so much traffic jam and at the end charged 275. I then called them but they just listened and did nothing. That was my last time booking and deleted this scam app. ### 1/5 — Very bad customer service *2024-08-03, version 1.1.2* Cab driver was very bad, mannerless and rudely behaved! ### 1/5 — Fake description of cabs *2024-07-10, version 1.1.2* Services are good no unfair trading but i booked a premium cab but there was nothing premium in that cab throughout my whole journey AC was off the driver opened the window’s only and i got suffocated due to immense heat can you plz tell me then why are you using the word premium in your cabs when there is nothing premium in the same ### 1/5 — Worst experience *2024-06-29, version 1.1.2* Worst experience,drivers denied requests after accepting ride and driver take long rides instead of shot distance rides ### 1/5 — worst experience *2024-06-24, version 1.1.2* worst experience scheduled a cab 4 hrs prior to pickup . At pickup time the ride request got cancelled. ### 1/5 — worst service *2024-05-24, version 1.1.2* they provide the worst service and in case of queries they are not available.. in app it was showing 1800 for outstation, but they charged me 2500.. when i called , he said he will get back to me. and now he is not receiving my call.. atleast he should give an explanation.. very poor ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst service missed my flight *2025-10-01, version 1.1.3* The driver cancelled the ride and then called me for pickup asking for extra money . It was late by then . You should’ve sued ### 1/5 — Fake prices *2025-09-17, version 1.1.3* I was charged extra for the same location ….the driver deliberately took longer route and told me that chargers are per km…scam app ### 1/5 — Waste of time *2025-08-02, version 1.1.3* Fully unsatisfied with their support system ### 1/5 — Decisive price *2025-06-27, version 1.1.3* While booking ride price was showing less and after reaching at destination price was 2x the actual price during ride booking ### 1/5 — Worst *2025-06-26, version 1.1.3* Worst app worst cab drivers and these guys are thief ### 1/5 — Extortion charge extra after ride *2025-06-14, version 1.1.3* They charge as much as ₹100 extra after ride ends above what was shown before...pure fraud if you ask anyone ### 1/5 — Scammers *2025-06-01, version 1.1.3* Better book cabkaro. Only show less fare before booking. Even their drivers are that much fool that after ride start , they go to petrol pump for refuelling. This cab service provider will get shut down soon. ### 1/5 — Bad experience *2025-06-01, version 1.1.3* Don’t book any ride from this app. Today I booked a cab from Hyderpora bypass to the airport, and the app showed an estimated fare of ₹149. However, after the ride ended, I was asked to pay over ₹400. The driver said ₹80 was for toll tax, but none of these additional charges were mentioned clearly on the app before the ride. It feels misleading when the app shows a low fare initially but ends up charging much more after the ride. The final amount shown at the time of booking should be accurate and transparent. Unexpected charges like this make the experience frustrating. Please improve fare transparency so that users can trust the pricing shown before booking. ### 1/5 — Zero Star *2025-05-30, version 1.1.3* Worst cab service i have ever seen…Only private cabs are attached...Customers are not safe in these private vehicles ### 1/5 — Jammu *2025-04-29, version 1.1.3* this aap is totally fraud in jammu they make the people full i wait many time they do so many fraudof the people please i sugest the people keep away fraom this aap they make full ## Most praised reviews (10 highest-rated) ### 5/5 — Aala Cabs – Drive Your Way, Anytime, Anywhere *2025-10-06, version 1.1.3* “A big thank you to Aala Cabs for making my airport journey so smooth and stress-free! The ride was punctual, comfortable, and hassle-free, and the driver was professional and courteous throughout. I highly recommend Aala Cabs for anyone traveling to or from the airport—reliable, safe, and convenient every time!” ✈️🚖 ### 5/5 — Good app *2024-06-18, version 1.1.2* Very convenient app and good services ### 5/5 — Love this app *2024-06-08, version 1.1.2* Best app ever 👍 ### 5/5 — Hh *2024-06-07* Reliable and efficient service from Aala Cabs. The app works smoothly, and the cars are clean and comfortable. The drivers are polite and professional. Will definitely use again ### 5/5 — Good app *2024-06-07, version 1.1.2* Aala Cabs offers excellent service at reasonable prices. The app is easy to use, and the drivers are always on time. I've recommended it to all my friends in Kashmir ### 5/5 — Really good they do not do unfair trade practices *2024-02-06, version 1.0.1* This is really good I think first company in Kashmir which does not do unfair trade practice ( for people who do not know what is unfair trade practice, it is a practice in which companies show you a price when you book the ride and when the ride ends the company shows higher price and then they say the starting price was estimated or due to high demand or traffic price has increased it’s illegal ). there service is really good and just one improvement please train driver to speak politely as many talk in rude way and they also do not have patience to wait. I have request to people any company doing unfair trade practice, we need to raise voice against it, best way to raise voice is to write a review on there app. Good job Aala ### 5/5 — Kashmir ke Sa Shaan Aala cabs *2023-11-30, version 1.0* I personally book cab with this app it's really sabse aala sabse sasta. Good initiative keep it up ### 5/5 — Ala cab *2023-11-25, version 1.0* Great experience. Recommend others. It is very cheap….! ### 5/5 — Awesome and cheap *2023-11-17, version 1.0* The services are great and i recommend this to everyone ### 2/5 — d *2024-09-19, version 1.1.2* yesterday i had to go rawalpora and i selected the right destination on the app but the driver took me to hyderpora and said we've reached he didnt had any map on. I told him to check the map and take me to the right destination he said i dont know where is rawalpora. kindly hire drivers who know the exact locations. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-19.*