# Aaptiv: #1 Audio Fitness App — user reviews > 975 indexed App Store user reviews of Aaptiv by AAPTIV INC., rated 4.70/5 from 57,589 ratings. - Source: https://appshunter.io/ios/app/aaptiv-1-audio-fitness-app/id869058995/reviews - App overview in markdown: https://appshunter.io/ios/app/aaptiv-1-audio-fitness-app/id869058995.md - Rating breakdown: 5★ 49,025 · 4★ 4,781 · 3★ 1,000 · 2★ 476 · 1★ 2,307 ## What do users think of Aaptiv? Overall sentiment: neutral **Pros** - 🚀 Motivating and engaging workouts - 👍 Variety of workout types and durations - 🚀 Convenient audio-only format - 👍 Knowledgeable and encouraging trainers - 💡 Customizable workout schedules **Cons** - 🐛 Buggy app with crashes and issues - 🔇 Music not synced well with workouts - 💰 Expensive subscription fees - 🔒 Poor customer service and cancellation policies - 🤔 Removal of popular workout programs **Commonly reported bugs** - Workouts not properly recording or syncing - App crashing or freezing during use - Subscription issues and unexpected charges - Apple Watch integration not working as expected **Most requested features** - Add video demonstrations for exercises - Improve search and filtering options - Integrate with fitness tracking devices - Provide metric unit options - Allow users to save/organize favorite workouts ## Newest reviews (12 of 975) ### 3/5 — Love the app - need new content *2026-07-27, version 17.11.0* Been a user since 2019. Love the app but they need to add new content. Try to get some from some of the original trainers, like Ackeem, JJ and Kenya. ### 3/5 — Used to really love this app, still like it *2026-07-10, version 17.11.0* I ran my first half marathon years ago thanks to this app! In recent days I’ve returned to it for many cardio workouts but am so bummed to find most of the workouts for stairs, rowing and many of the running tracks don’t have the curated music anymore. Using any other music aside from curated makes the spoken audio very hard to hear. I wish these could be updated but I suspect there must have been some licensing issues to blame. ### 2/5 — Sad to leave *2026-06-30, version 17.11.0* I have been an Aaptiv subscriber for many years but am finally at the point where I need to delete it. There has been little to no new content in a very long time. It’s also disappointing that the developers have never been able to make the app work seamlessly with Apple Watch. I still would have to carry my phone with me if I wanted to do an outdoor workout. I love the audio format but am not willing to continue paying for the workouts that have been on the app for years. In addition, the content is heavily focused on “going hard” and “maximizing output” which doesn’t work for me as I get closer to 50. I’d love to see more options for people who can’t hammer on their joints five days a week. If there was any indication that they planned to update or add new content I’d likely subscribe again. ### 3/5 — Not accessible for people with mobility concerns *2026-06-16, version 17.11.0* No chair exercises for seniors. A lot of the “senior” workouts included floor exercises. If I get down on the floor, I’m not able to get back up again LOL. ### 4/5 — Solid and best available *2026-06-09, version 17.11.0* If you want a coach telling you when to run and walk for intervals, this is pretty great. There are several coaches so you can choose the ones you like, which is more than I can say for the gym down the street. Lots more than running (stretching, yoga, meditation, etc) ### 3/5 — Does not always calculate *2026-05-22, version 17.10.0* Not bad but certainly not great ### 3/5 — Good App but could be Better *2026-05-13, version 17.10.0* When I first started this app it was awesome but over the years changes and glitches have made it just okay. There have been no new workouts and the app still has issues. ### 1/5 — Horrible customer service *2026-04-19, version 17.8.0* Somehow ended up with a monthly and yearly subscription. Tried to change this but the customer service link to do so is out of order. Horrible service and likely illegal as they account cannot be cancelled ### 2/5 — Everything except for latest version of app is great *2026-04-02, version 17.6.0* App worked seamlessly until I updated to latest version. Constantly stops and buffers whilst in the middle of a session. Nothing to do with connectivity or internet connection. Everything else streams with no issues. Was awesome and been a year for at least 5 yrs but contemplating leaving because of the issues with new app ### 3/5 — Constant glitches *2026-03-14, version 17.6.0* It does not save any of my workouts and it’s impossible to give feedback ### 1/5 — Can’t talk to a human *2026-02-25, version 17.5.0* 1-10 ### 2/5 — Awful now *2026-02-24, version 17.5.0* I used to love this app and just renewed my subscription but none of my workouts saved, and I can’t get anyone to help me. Wish I hadn’t renewed. ## Most critical reviews (10 lowest-rated) ### 1/5 — Cancellation? *2026-08-13, version 17.11.0* Where the hell is the cancellation button!?!? ### 1/5 — Content *2026-08-02, version 17.11.0* Will be canceling if no new content. ### 1/5 — Payment method doesn’t work *2026-07-26, version 17.11.0* This app sucks ### 1/5 — Scam *2026-07-21, version 17.11.0* You have to pay extra for everything else. The $4.99 is just access to purchase more apps ### 1/5 — Confusing AF *2026-07-01, version 17.11.0* They had no issues taking the gym fee but want you to wait 24-48 hours for a response. Plus the customer service hours are a different time zone. This process should be easier. It’s too much redirecting, especially for people who are not tech savvy. ### 1/5 — Gym List is Inaccurate and is Never Corrected *2026-06-15, version 17.11.0* I signed up for the membership specifically because the gym list included two local gyms, however when I went to sign up with those gyms the first told me they aren’t a part of the network and Aaptiv has never removed them, while the second told me I would have to increase my membership level to the $120/mo level to join their gym which is double the membership rate to just join their gym directly. I informed Aaptiv and they said they would get it corrected, but the never have. ### 1/5 — Fraud *2026-05-29, version 17.11.0* No gym membership ### 1/5 — Keep an eye on your bank statement! *2026-05-20, version 17.10.0* Cancelled my subscription a few years ago and just discovered they were still charging me each year. They said I must’ve just deleted the app but I sent a screenshot of the confirmation and they refunded me. Let’s see if they actually cancelled it this time… ### 1/5 — Terrible *2026-05-08, version 17.10.0* Very hard to navigate ### 1/5 — App *2026-04-30, version 17.9,0* Horrible ## Most praised reviews (10 highest-rated) ### 5/5 — Day 1,836 *2026-08-08, version 17.11.0* Very grateful to all the Aaptiv Coaches for their life-changing impact…Ackeem, Jamie, Rochelle, Helen, John, Kenta and so many other others… ### 5/5 — Best training app *2026-06-09, version 17.11.0* I have been using this app for almost 10 years. It’s my favorite fitness app. I like the additional categories that have been added over the years, including sleep and mobility. ### 5/5 — Level up! *2026-05-11, version 17.10.0* I’ve been a member for years and no matter what level life has me at I can find the perfect workout and level up with the awesome coaches! ### 5/5 — Community + fitness *2026-05-08, version 17.10.0* I’ve been an Aaptiv member for many years and I’m still a fan. Are there glitches sometimes? Yes. Do I reach out to customer support and get a response? Also yes. This app has everything you’d want for a workout and also has meditation and sleep specific meditation. I have a bank of favorite workouts that I repeat often and modify to suit my needs, there might not be as many new workouts as in the good old days… but it doesn’t bother me. What keeps me here the most is the community on this app. I’ve been seeing the same people for many years and although we will probably never meet it is a truly supportive place. People share their real live experiences, joys, sorrows, tiny wins, and everything in between and we cheer each other on through it all. In the age of such toxicity in the social media world I am thankful for this fitness app and community. Please never change this aspect of Aaptiv. I just wish it was a chronological feed. Also, I never use the AI trainer. Please bring back real human trainers. ### 5/5 — New classes *2026-04-15, version 17.8.0* I love Aaptiv but I wish we could get some new treadmill and outdoor walk, run classes. I’ve done almost all of them. Especially some 40-45 mins. ### 5/5 — The app you create a life with *2026-03-07, version 17.6.0* I’ve had this app for almost 10 years (since it was Skyfit) and I never regret it! I go do other workout programs sometimes but I always have this one to come back to and it has EVERYTHING. It’s been my go to running app especially since day 1. Get it! ### 5/5 — Perfect - one request though *2026-03-03, version 17.6.0* Love this app! The only thing I’d ask for is to be able to download it on my Apple TV so I don’t have to screen mirror it from my device. ### 5/5 — Not able to save workout progress *2026-02-25, version 17.5.0* When I complete a workout, I get an error when I hit submit. Then my completed workout won’t list as completed. I otherwise love this app. ### 5/5 — Aaptive *2026-02-16, version 17.5.0* My life has been changed for the better since I join Aaptiv in 2021, thanks for an awesome accessible auditory fitness experience ### 5/5 — Great Workout Options *2026-01-02, version 17.2.2* I’ve used this app for several years, and have always appreciated the many options for workouts. Their Customer Service has been helpful as well. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*