# AarogyaSetu 2.0 — user reviews > 226 indexed App Store user reviews of AarogyaSetu 2.0 by National Health Authority, rated 4.20/5 from 5,688 ratings. - Source: https://appshunter.io/ios/app/aarogyasetu-20/id1505825357/reviews - App overview in markdown: https://appshunter.io/ios/app/aarogyasetu-20/id1505825357.md - Rating breakdown: 5★ 3,751 · 4★ 751 · 3★ 362 · 2★ 162 · 1★ 662 ## What do users think of AarogyaSetu 2.0? Overall sentiment: negative **Pros** - 🚀 Helpful for travel - 💡 Useful COVID-19 information **Cons** - 🐛 OTP issues for non-Indian numbers - 🐛 Frequent crashes and bugs - 🚫 Doesn't work for international users **Commonly reported bugs** - OTP not received on non-Indian numbers - App crashes frequently - Vaccination status not updating properly **Most requested features** - Support for international phone numbers - Alternative authentication methods besides OTP - Allow registration without Indian number ## Newest reviews (18 of 226) ### 2/5 — Unable to use App *2024-05-08, version 3.1.1* When I enter my mobile number and click on submit, an error message “generic_signin_error” appears. This problem does not appear when I use app on android mobile. It appears that app is not updated to run on ios17.4.1. ### 2/5 — Wonderful app which lost its relevance *2024-03-19, version 3.1.1* To send ### 1/5 — Stuart Ralston *2022-10-31, version 3.0.2* I downloaded the App which was easy but despite entering my Mobile number several times (which is UK) the App failed to send a OTP. ### 1/5 — Doesn't work with Australian mobiles *2022-10-26, version 3.0.2* I see many people have given the same feedback for 2 years....🙄 So not expecting much to change ### 2/5 — Not useful for iPhone *2022-09-28, version 3.0.2* The iOS version does not works. It asks for Canadian phone number. You enter it. It will say an OTP has been sent. YEAR 2050: OTP still not arrived. ### 1/5 — Not accepting my NZ number *2022-09-18, version 3.0.2* Hi there, I am trying to setup my account and when I entered my NZ number it said ‘We have sent OTP to your mobile number’. I tried few times but never received any code. ### 1/5 — app is useless if you do not have a number local to india *2022-09-16, version 3.0.1* The e-suvidha portal mentions clearly that international passengers arriving in India must install the Aarogya Setu app. That is how I got here. On opening the app soon after installation, you are prompted to enter a phone number to receive an OTP. The app allows you to change the international code. After the entering the number, you are left wondering if you will ever receive the code within the 30 second timer which seems to work splendidly. Alas you never receive that code. Basic functionality bug: either fix the app so you support international numbers or disallow changing the international country code by fixing it to India. ### 1/5 — OTP issue *2022-08-20, version 3.0.1* app is useless if you have an internal phone number ### 1/5 — Jerin *2022-07-12, version 3.0.1* No OTP received for my New Zealand number while registering ### 1/5 — Pathetic Idea to use only +91 for OTP *2022-07-08, version 3.0.1* How can you operate this app outside of India I am not able to verify through my Australian phone number Rather give option of OTP to your email 🤨 A big Huahhhhhh ### 1/5 — Useless *2022-07-07, version 3.0.1* Complete waste of time. You cannot register a UK phone as you’ll never receive the One Time Password. Stupid App. ### 1/5 — Doesn’t work for Australian numbers *2022-07-05, version 3.0.1* OTP is not sent to Australian numbers ### 1/5 — Issue with add beneficiary *2022-06-18, version 3.0.1* While adding a new beneficiary the page is not responsive. The option to select the photo I’d is not working, the add button is not working. Adding a new beneficiary is not possible. ### 2/5 — Agreed. Very frustrating App *2022-05-19, version 3.0.1* Required to download App for anyone visiting India but phone number function does not work on North American phone exchanges. Who didn’t think about that obvious need? ### 1/5 — Horrible *2022-05-09, version 3.0.1* India is the land of engineers- and the quality of usage of apps is the worst. OTP is set at 30 secs? Have you thought how short of a time span this is? The last page is overlapped- when you enter the OTP nothing happens! All these apps do is a constant OTP OTP OTP! With nothing doing. ### 2/5 — A app where only the homepage and otp works *2022-05-06, version 3.0.1* A app where only the homepage and otp works ### 1/5 — Unable to get OTP *2022-04-27, version 3.0.1* Just doesn’t send any OTP on my Canadian number as well as any Indian number. Tried 100 times with different numbers. Useless app. ### 1/5 — Fix this app *2022-04-23, version 3.0.1* This app does not work with international phone numbers, for example USA country code +1. The app is required to be downloaded for international travel into India. Developers need to fix app to allow for +1 country code to receive OTP. When will this be resolved? ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not work with foreign phone numbers *2024-02-02, version 3.1.1* Does not work with foreign phone numbers. ### 1/5 — I hate India *2023-01-14, version 3.0.2* This app is terrible ### 1/5 — App doesn’t work on US phone numbers. *2022-12-28, version 3.0.2* App assumes country code is +91 ( India) by default on phones and when changed ( e.g. to +1 ) and proceeded to set up it says sent OTP but that never really get delivered to the phone. So this doesn’t work on Non-Indian phone numbers? ### 1/5 — Australians can’t register *2022-12-16, version 3.0.2* The app does not send a OTP to an Australian mobile , country code +61 and mobiles start with a 0, there is a review 2 years ago stating the same thing, why has fault this not been fixed in 2 years? ### 1/5 — Does not work for Spanish phone numbers *2022-11-17, version 3.0.2* It is recommended by the Indian government to use this app for travel to India but when I get started in the app it says my Spanish mobile phone number is not a mobile number so a complete waste of time. Also by going to app support it just say access denied. Totally useless. ### 1/5 — Does not send OTP to non India number *2022-11-15, version 3.0.2* Unable to use the app, as it does not send OTP non Indian mobile number. ### 1/5 — OTP not coming through *2022-11-08, version 3.0.2* Trying an NZ number to get in, no OTP received after multiple attempts. ### 1/5 — Does NOT Send OTP *2022-11-08, version 3.0.2* Saw many many other reviews with same complaint. Trying to register but OTP is never sent. I’m on iPhone but I also tried my Fongo number (thinking a VOIP # might work) but NOPE, still no OTP sent. Is this app even a requirement anymore? I know it was …. But is it still required?? Who knows. Sheesh read your reviews and FIX YOUR APP. ### 1/5 — Can’t receive OTP on US number *2022-11-06, version 3.0.2* Can not receive OTP on US numbers ### 1/5 — App doesn't work for NRIs *2022-10-31, version 3.0.2* App is mandatory for travel but cannot document any vaccine other than covaxine. App does not work for NRIs who have got vaccine outside India. Even OTP does not work for foreign mobile numbers. Totally useless for NRIs but still required everywhere...doesn't make sense. ## Most praised reviews (10 highest-rated) ### 5/5 — COVID 19 *2023-01-12, version 3.0.2* This is the best app around the world. ### 5/5 — It is helping *2022-12-29, version 3.0.2* This is very very help full . It tells you where to go and every country ### 5/5 — A very good app *2021-11-18, version 2.0.0* It is very secure and simple to use. Integration of Cowin app is a bonus ### 5/5 — Feedback *2021-11-18, version 2.0.0* The app should have provision to upload vaccination certificates other than the ones available in India, eg Pfizer, Moderna etc which an Indian may have taken. ### 5/5 — Arogya Setu *2021-10-05, version 2.0.0* Very convenient useful app. Thanks ### 5/5 — Good contact tracking method *2021-07-07, version 2.0.0* Good contact tracing method ### 5/5 — OTP *2021-06-14, version 2.0.0* Hi Mai Dhananjay mere arogya Setu pe OTP ni aa rha h Mai India ka hu mera no 8882562955 ### 5/5 — Ratings *2021-06-11, version 2.0.0* Best COVID-19 app amongst every country. Thanks to indians tech world. ### 5/5 — “Lord Rama Setu” *2021-06-09, version 2.0.0* Its a Epic resemblance of “Lord Rama Setu”, which connects millions of our nations towards most Healthcare ! 🙌👏😇 Please do downloading if left out ! Thank you ! ### 5/5 — Aarogya Setu App *2021-06-08* This is wonderful app & provide lot of useful information. Considering world’s largest vaccination drive, this is excellent App and deserve 5 star ratings. Online updated information on vaccination and new covid cases is excellent. However, following areas require improvement: 1. Vaccination status is not updated at all points. I got both doses & downloaded certificate also, still my status is shown as vaccination unverified. 2. Registration for vaccination was easy, but booking vaccination slots is almost impossible, I got both doses after physical visits to many vaccination centres. Some of my relatives have travelled to Delhi/other cities. This avoidable travel defeats the safety protocol. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*